65-inch Class Crystal UHD TU-8000 Series - 4K UHD HDR Smart TV with Alexa Built-in (UN65TU8000FXZA, 2020 Model)

I purchased the 65" version of the Samsung Crystal UHD TU-8000. Pros and Cons: * Mounting was relatively straightforward. Like other reviews, I did have to purchase specialized bolts to secure the tv to my existing flat screen mount. Fortunately I have a hardware store nearby, and it was easy to find what I needed. I agree with other reviews that the screws need to be a tad longer than what is specified in the owner's manual. I used four M8 1.25 pitch screws at 30 mm length. Depending on your mount, this may or may not be the proper length for you. * Once powered up, I found the remote control to be very simple, and surprisingly intuitive. I give the remote 4 stars for two reasons: the buttons are not back-lit or visible at all in the dark, and the remote is small and black which means I lost it three times in one night of viewing. * The quality of the graphics are very good. As noted in other reviews, the screen is very reflective which can be bothersome for daytime viewing. I would have included a picture, but the tv behaved like a mirror and I didn't want to post a selfie. ;) * The smart features were very intuitive, and highly functional. Within minutes I had set up access for YouTube, Netflix, Amazon Prime, Disney+ and HBO Max. This was the main reason for me to upgrade from my 55" Samsung screen, which was nearly 10 yrs old. * I plugged in my Chromecast, and the TV recognized it and began offering Google Assistant as a voice command option (in addition to the native Alexa and Bixby options). * I still haven't figured out how to get Ambient mode working. It isn't important for me anyway, so I gave up. I may try again in the future out of morbid curiosity. * I have a separate Sony stereo receiver with bookshelf speakers. I plugged in the optical cable and HDMI, and it worked immediately. The two devices "talk" to each other, so I only need to use the remote that came with the TV. Overall, I am very happy with this purchase. The interface is now much simpler than what I had before. I'm a tech person by trade, so the added complexity I used to deal with didn't bother me, but my wife was not able to operate the tv without my help. With this new setup, she feels much more comfortable operating it on her own.

Granted, this is a significant upgrade from what I had, but this is a great TV. I bought it with the Samsung sound bar to replace the main TV in the living room. Great quality UHD picture and great sound as well. Setup was easy, it has all the apps I want, it's very light, and it has plenty of inputs. Just a few caveats though. I have an older Panasonic VCR/DVD recorder combo. It has HDMI out, but when trying to connect this there were connection problems. Perhaps all that is needed is a newer HDMI cable, but I haven't bothered. I just hooked it up composite. Another thing is I thought the Samsung sound bar would be more easily controlled with the same remote as for the TV. Once connected it does simply take over as the TV sound, with +, -, and mute controlled by the TV remote with no problem. The trouble is the sound bar power stays on when you turn off the TV. In other words, I thought you'd be able to turn everything on and off at once. Not the case, or at least I haven't figured it out. I just leave the sound bar on all the time. When you turn on the TV you first hear sound from the TV speakers for about 15 seconds while everything boots up, and then the sound bar takes over. Another thing is there are some OEM apps you can't delete. This is a bummer, because it clutters up the home screen with things I won't ever use.

Unfortunately, this television was a faulty piece of equipment and Samsung did not stand by their product. We bought this in December of 2020. In September, it stopped working - turning on and off by itself, no picture or sound. It was under warranty and Samsung technicians came and repaired. Then the same exact thing happened last month. When I called to find out about service, the fix was going to cost nearly $600. We were no longer under warranty, however, clearly this television was a lemon. The only compensation that was offered was a discount on a new Samsung television. In fact, in two different calls, the representative was trying to sell me something. Samsung should fix or replace this faulty television.

I have been a big Samsung TV fan for quite some time, and my home has 5 Samsung flat screen TV's bought over the last 6 or 7 years. I bought this 65" model because I wanted a bigger screen in my den, and wanted to give my daughter the 55" Samsung it was intended to replace. However, there were two features of the TV that were critical... to me, if not to all that many other people. First, I wanted to upgrade because my older 55" model didn't have Bluetooth and support wireless earbuds (which I must wear, to avoid conflicts with my wife, who watches in an adjacent room). Secondly, I am a big collector of movies and TV shows, and they're all stored on an external 2Tb hard disk, which I plug into the TV. The older 55" model handled the hard disk beautifully. I was soon to be VERY disappointed. First, the Bluetooth support for wireless earbuds is a joke.... if it works at all, it's not only intermittent, but the TV doesn't support the volume control when using earbuds, and the loudness is pitiful. I tried using the earbuds (one of Sony's latest models) with a different Samsung TV with Bluetooth, and the story was the same: no volume control, and the loudness was so soft, it was useless. The more important failure, however, was the support for the external hard disk. While the much older 55" TV I had been using supported the external hard disk without any difficulties, this new one failed to play over half of my stored videos, showing a 'not supported' error message. A bit more digging revealed that this new TV doesn't support some of the common codecs used for video files, like DivX. I may have found the reason, however. This latest Samsung TV employs an Android-based operating system called 'Tizen'... something which is not shown on the literature for Samsung TV's from last year or the years before. It is surprising, because the user control structure on-screen is exactly the same as it was before 'Tizen'... but clearly, there are differences. I resolved my problem by swapping my TV for my wife's. Hers was a 55" Samsung from 2019, and it supports the hard disk beautifully (although it has the same useless Bluetooth support for earbuds). Since she doesn't use the hard disk of Bluetooth features, she's fine with the new one. I, of course, lost the nice 65" screen... but, at least, I can play my library of movies. For most people, this TV would be great; a really good screen image, for a reasonable price.... ...just not for me.

I really like this TV overall and am happy with my purchase. I ran some 4K demo videos through the built-in YouTube app and the 4K picture is absolutely beautiful. The one minor gripe is that the blacks aren't truly black, as is the case with all LCD screens, but unless you're going to pony up the money for an OLED, that's just the way it's going to be. The sound quality is also quite good from the TV's built in speakers. I only have a couple of minor complaints overall about the TV. The first is that I'm not really a fan of the modern style "minimalist" remote. Call me old fashioned, but I would prefer to have a number pad, especially when using the built-in Spectrum TV app to watch my cable TV channels. But if it really bothers me that much I assume I could probably buy a universal remote to use with the TV My other minor complaint is that I don't really like the "stand" that came with the TV. My old Samsung TV had a really nice swivel stand that allowed me to turn the TV from side to side, depending on where in the room I was sitting. This TV only has 2 "feet" for a stand, so no swiveling of the TV is really possible. Here again, I can probably remedy this by buying an after-market universal TV stand that will swivel if I want to. Overall I am very satisfied with this TV and would definitely recommend it. At under $400 it's a very good value.

After looking at a lot of TV's and reading reviews I finally got this Samsung TV. (It replaces a Sharp TV that the sound kept cutting out on needing turning the TV off for a minute and turning it back on, a known issue with Sharp, but no update.) The Samsung is great bang for back, although performance was also important. It got better buyer reviews than most of the sets I was looking at, for a better price. Picture is good, sound is good. Set up with all the menus and smart functions to scroll through was a PITA, all I wanted was a TV to watch movies on. The remote control turns on complicated menus on TV that one needs to scroll through. It is not intuitive, one need to spend some time with a downloaded manual to learn how to use this TV I prefer quick buttons on remote. The instruction pamphlet included is very limited and one needs to download the full manual online. Once I did that and took the time to read up on the control functions things became clearer. I still prefer buttons than scrolling through functions. I have direct TV and wanted to set the DTV controller for this TV. Could not find a correct code at first. Direct TV gives the wrong code, and their code link is a blank page, seems to open their code list one needs to sign in first PITA looking for all the passwords, and whats the secret?. . Finally I found and old print out with several codes and the last one worked. 10812, YMMV.. Update: so after having this TV for a few weeks, its a second room TV. I looked at the Samsung TV a few times and found the picture a bit flat not deep hue and vivid, especially faces. I went into picture settings set dynamic and than advanced, and adjusted there a bit. Got better than Standard setting, but my old Sony 1080 still has more depth and vivid colors. With all the functions this TV has I would have preferred individual color control not a general color slider. I'll never use most of the other functions.

I have had this TV for 10 days now and I wanted to share my feelings on the positives, negatives, and overall traits. I did extensive research on Youtube and Amazon before landing on this one. I was moving up from a 60" plasma Samsung which I was moving into my living room, to replace a 42" Panasonic plasma which I am moving outdoors to my patio. I've owned several Samsung TVs. Here are my thoughts: Positives: - Great packaging. The box has a "pull off top" that allows you to expose the TV while it is standing upright and easily get your hands under it to lift if straight out. There was plenty of styrofoam and the screen and TV overall were clean and devoid of scratches or cracks. - Delivery. I paid the extra few dollars for "delivery to any room" and the delivery team took it straight to my home theatre in the basement. Both were very nice and wearing masks and arrived on time. - 4K picture. I have watched hours of 4K content on Youtube to test the color, dynamic range, etc. It's brilliant! Really blew me away. I would recommend (after making this mistake myself) to not get too wrapped up in all the comparisons and little distractions brought up in various Youtube videos. The reality is a 2020 Samsung 4K TV is going to look pretty amazing. The reviewers get down into crazy details that the average person just won't notice. - Setup. The setup for the remote, Smart TV options, etc, was SUPER easy. It automatically paired to the Samsung sound bar I also bought, and also automatically connected to my cable TV box (Spectrum) and the setup of Netflix, Hulu, and Amazon Prime Video was done in minutes. Negatives and Annoyances: - The remote kinda sucks. It is very small (same size as an Amazon Fire TV remote) and has minimal buttons. I've learned to use it just fine, but I really don't understand this dumb concept of "minimalist" TV remotes. If you are using the remote in a dark media room, it's basically impossible to see the buttons. And the remote has no backlite or glow-in-the-dark features. Also, the volume and channel buttons are narrow little toggles that you click literally forward/backward instead of just pressing up or down. Really, just stupid design. Not a dealbreaker, but terrible nonetheless. ALSO, the soundbar remote is basically IDENTICAL, but without channel or Home options. I can't tell you how many times I grab the wrong remote in the dark. Overall, the remote sucks. - SOAP OPERA EFFECT ENABLED OUT OF THE BOX - Disable this! It ruins 4K movies! You can do your own research on this topic, but bottom line, this TV (like many competitors) automatically enables "motion smoothing technology" which might be OK for sports, but RUINS real 4K movies. But don't despair! Just disable LED Clear Motion in the Expert Settings, and the problem is solved. - Sound. The soundbar also, for whatever dumb reason, comes set up with "sound delay" which means moving mouths do not match the sound. This is also an option you can fix easily in Expert Settings, but again, so stupid for it to be enabled. It should not even be an option in my opinion. Overall: Really love it and would recommend. Note, I am not using it for gaming, just streaming movies and regular TV. Beautiful picture, easy setup, good packaging and delivery, and very easy-to-use smart TV options. I would definitely buy it again!

The specs on this are confusing because this Amazon page does not correspond to the specs on other websites. For instance it says 60 fps here but 120 fps elsewhere. After research the 55" and larger are 120 fps, the smaller are 60 fps. Also it notes 2 HDMI here and 3 elsewhere. I believe this is also to do with the size of the television you bought but not sure. Even when viewing a 55" or larger tv the compare feature here is still showing for their smaller versions. This has lead to a lot of "I didn't know this was 60 fps when I bought it but I can't tell" because it is actually 120 if 55" or larger. Hope this helps, look up the stats elsewhere. Besides this the tv is great, the colors are amazing compared to a normal tv but the RU8000 has a deeper color palette. Basically this is the economy version of the RU8000 but performs very well. It does very well, maybe even the best in it's class for 4k. The input lag is very low so this could be used for gaming very easily. The gaming mode actually scores better than the movie picture mode in most reviews. The initial settings will need to be tweaked to run this at it's full potential. Just look up online the best setting than your good to go. After being optimized this tv scored a 9.0 for 4k TV's, pre-optimized settings it scored a 7.9