The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition)

Having worked in this industry for many years, I was pleasantly surprised to come across such a clear primer. Although this book borders on conceptual, it covers enough practical details to make it an invaluable resource for those new to the trade, or anyone looking to improve their process with industry best practices. This is a book I will now highly recommend to anyone new to our organization. It also provided me with a great set of tools to help explain the process to others (including clients). If you are an expert looking for specific details and/or a cookbook style approach, you probably want to look elsewhere -- for everyone else, it's worth picking up.

Its a great read for refreshing how you might do things and some of the why as well.

No matter your perceived technical or visual skill level as a web designer, this book will open your mind to the importance of proper user-centered design and experience. Case studies, diagrams, examples, and more. This book is a great first reader if you want to build web applications that are actually successful.

Directness of insight and exemplary logical organization of substantive content, all within a brief, compact volume makes this a book of many virtues. In my considered and informed opinion this is the absolute standard text (or 'bible' if you will) for understanding what user experience design is all about. My main go-to book for how to proceed and how to frame and approach the problems whenever tackling a new user experience project.

JJG's elements of User Experience is an awesome book for the beginning UX designer. I never went to school for UX but after reading Steve Krug's Don't Make Me Think and JJG's Elements, I felt as though a lot of the design decisions I was already making were justified. JJG's visuals are well known within the industry and I have copies of them downloaded from his site and posted to the wall of my cube as reminders when I jump into any new project.

When I opened the package, I saw this very nicely printed book with astonishing graphic layout and content structure (of course, because it's done by a master of user experience design – this book testifies just that). I love reading this book! It is visually enticing and masterful content-wise. Even though I'm an industrial design student, I find the content highly relevant in my user-centered design and thinking process.

Absolutely the number 1 beginner's UX resource. Read this book before you read "Lean UX", read this book before you read "The UX Team of One". This book will give you the foundation necessary to think about User Experience and to understand what goes into creating a good product that makes users happy...

Very easy to understand and inspiring. Image quality is awesome. I didn't finish it yet, but I'm liking it a lot.

Very accessible and clear, this book is a pleasure to read, providing a method for User-Centred Design perfect for ‘evangelization’ of the discipline. A must-read to designers and non-designers alike, especially to anyone involved with or interested in the Product development cycle.

I really enjoyed reading this book. I am about to star a course on UX design and I think it presents a very simple and schematic approach to a design discipline. Maybe the real world won't be as simple and easy and simple but this book surely will help me as a guideline for best practises and basics of the expertise.

Letto e studiato tutto, questo libro fornisce delle nozioni fondamentali sull'User Experience e le spiega molto bene. Sono poche pagine, ma c'è tutto quello che serve

Ce livre est parfait ! Il contient toutes les bases de l'expérience utilisateur ainsi que les méthodes et techniques à appliquer pour ses projets. Je le recommande grandement ! Mathieu <...>

Nothing better than a well thought through structure to provide a sensible and practical framework to achieve collaborative results. The author does a great job of balancing the academic appeal of a framework with the challenges and practical realities of a diverse group of people working together in the real commercial world. Highly recommended.