CHI Retractable Cord Iron - Electronic Temperature Control

Excellent product. It's a little heavy, but it produces an appropriate amount of steam in a reasonable time, reaches and maintains the desired temperatures for each kind of fabric and, so far, doesn't appear to leak. it has a nice, smooth surface (though I believe it has recently been "upgraded") and a properly pointed front end. It stands firmly on end. When I had to replace two failing old Rowenta irons, I chose two different recommended replacements and have found this one far superior to my other choice, despite its somewhat higher price.

I have been using a steam ironing system for years. I am very particular and loved the way it worked. As luck would have it, I need a part replacement that is no longer available. After much research, I ordered this lovely iron. Honestly, I think it works better than the fancy system I had previously. It’s the right weight for ironing. There is plenty of steam. I love that there are multiple settings for both temperature and steam. It’s easy to fill with water. The size works well for both flat areas, collars, and sleeves. The wrinkles just melt away in both linen, cotton, and synthetics. It’s a great iron.

I don't usually waste my time on leaving reviews, but this iron rocks! I used to have a Shark, and I was upset that they quit making irons. I bought a cheaper one and hated it so I had to get something else. I was reluctant to pay the price, but it is so well worth it!!! This iron has cut my ironing down by half the the time!!!!! There is one issue that I have with it, you can't see the water level through the red tint. I have to guess, but that is nothing, and has no bearing on my review. I just thought that I would mention it.

This is a great iron, despite some of the negative reviews. Either the company has updated the iron since some of those, or people just have unrealistic expectations. Here's what I found (as well as counter-point to some of the negatives): - Temperature control - it's a breeze. Synthetic is truly a mild heat, while cotton and linen are very hot. Perfect for every job - Water capacity - more than sufficient. I've ironed two full loads of clothes on high heat/medium steam (like 10 shirts, 5 pants/shorts) and still had plenty left in the tank - Filling the tank is pretty easy. Yes you do have to have the iron in the same position as if you're ironing, but with the large capacity tank I only have to fill before I start ironing. I have filled once during ironing and just did it over the sink.. no big deal - Easy to tip over - I don't find that's the case. It sits fairly stable and is about average weight Other things I like is how, when you swing the readout to fill, there's a little damper there that opens up. This closes when you close the readout making it an additional seal for the water reservoir. This iron cools so much faster than my previous one.. love that I can put it away within an hour or so of ironing. I also like the retractable cord; so convenient. If there's any thing I'd ask for is a cord that's about a foot longer. That would mean the iron would be bulkier to accommodate it, so I'm okay with it's current length. This was a great purchase.. I highly recommend!

Iron does its job very well. Cord is nice and long. While the retractable cord works and is a nice feature, it's rather finicky. Water reservoir fills while laying the iron flat - not standing. I initially thought this was a little inconvenient until I realized it's really easy to fill directly from a faucet this way. This iron gets very hot and really pumps out the steam. Of course, this means more frequent fillings, but it's what you want an iron to do and as i said, it works very well. Nice and smooth.

I have been using Rowenta irons, and have been dissatisfied with them lately, as the quality has diminished terribly. This iron does not leak, has more steam holes on the bottom plate than the Rowenta I used, and gets hot enough to iron out the wrinkles on linen pieces beautifully. It also has a large water reservoir, so that I'm not refilling it with every other shirt I iron. I wear a lot of linen in the summer, and I'm not a fan of the wrinkled look. I've read that this iron is on the heavy side. I disagree. Yes, it feels substantial, but no heavier than what I've been using, without all the spitting, leaking, and refilling. Wonderful product.

Excellent iron, one of the better ones I've ever had. Great quality, hefty but not too heavy. Nice, perfectly working steam function. Plate glides smoothly on fabric, getting rid of wrinkles FAST! Love the retractable cord feature, so convenient. Definitely worth the money!

I bought this iron 2 years ago, it worked well and I liked it, 9 days shy of the 2 years, it totally died, no lights, no heat, nothing. It has 2 years warranty and I had 9 days that the iron was still under that warranty. I called the customer service number provided in the booklet that came with it and all what I got was “no agent is available to take your call, please call back later.” I called several times during the day and got the same response. I looked up CHI customer service number and it was different than the one in the booklet, I called and they told me that the iron is made by Hamilton Beach and I have to call them, they gave me the same number that I have been calling already and getting no response. I tried the next day and nothing again. So I called CHI again and they gave me an email address to send my complaint. I sent an email and got a response that due to high demand “ please allow 2 weeks for us to response!!” I have never heard anything like this when there is no one to talk to you on the phone( I would have been fine being on hold for an hour, but even that was not available) and they will take the 2 WEEKS to get back to me. I went a bought another iron from another store and I flushed $100 down the drain.