View Product

IMPORTANT FITTING TIPS TO FOLLOW. Was a bit unsure what size to order, I have a Boxer dog and she's very lively, clumsy and daft as armpits but was worried if a bought a large flap it might present as security risk. After a bit of tempting (standing outside with a chicken leg) she eventually came thru it, I immediately went indoors (with chicken leg) but she was reluctant to come back in. After studying it for a few mins I realized that the outside step was a few inches lower than the kitchen floor so I placed a paving slab on the doorstep and bingo she came in straight away. She now uses it with ease and it makes me smile watching her go in and out. She's not a large boxer but has no trouble with the size, as I say I think the height is probably the most important factor. FITTING: I fitted it in to an fairly old upvc door and actually overlapped a catflap fitted by previous house owner. Warning, old upvc is very brittle so if you are jigsawing it out make sure you use the finest toothed blade you have and set it on a slow speed, I had a couple of bits breakout but fortunately the wide frame has covered them ok. IMPORTANT you get 4 long plastic bolts to hold the 2 halves together, use a manual screwdriver (I used my small power driver and even being careful snapped one bolt, Petsafe bless them posted me a replacement foc) and DONT do them up tight, just barely finger tight will do as they expand & contract with temp and I have had one break after 2 weeks. There are no sealing gaskets round the frame but as it was a lovely snug fit I thought ok no problem, wrong, as soon as we had some heavy rain it leaked water on to kitchen floor. Took it back off and ran a bead of silicone around all areas and refitted and perfect now. Don't make my mistake, put a decent bead around it when you first install then you'll have no problem and wont have to faff around with the plastic bolts. QUALITY: seems well made and magnetic strip keeps it closed in all but the strongest winds and it comes with a very nice slide on cover that locks in to place if you want to shut it off at night or if weathers really ghastly. I believe the soft plastic flap is replaceable if it ever wears out so all in all I would thoroughly recommend this product. **UPDATE** 30/11/2015: Am still loving this flap but as I live on an Island now the strong winds have started I have found that the flap will blow open and let an unwelcome draught in to the house. I contacted PetSafe (0800 046 14 14) for advice and their friendly & helpful customer service team suggested that I should fit an additional plastic flap (the same as the original one, undo the four silver screws at the top of the flap and slip in) as this will make it a bit heavier and should help. Ordered it from them over the phone for £11 very straightforward.

Golly! Things have got better. If you remember to measure much more often than you commit to cutting, then re-check, you will be fine. The Paper template deserves a re-design. The metal frame creates an overlap which works well. I love the flexible (and quiet) door design. The dogs did not hesitate to use it. A winner which does not leave me feeling cheated over the price.

Great pet flap, my dogs love it. Easy to install. Big enough for a Mastweiller.

This was bought to replace a cheaper dog flap that was £24 and completely plastic which over a couple of years became brittle and broke up though constant use. While this one is quite a bit more expensive, it is absolutely worth the extra money as it's a lot more robust and better made (I should have bought this one in the first place. On the plus side it looks a lot neater than the cheaper version and stops the wind blowing in (something the old one did ok but not as good as this one). The only slightly negative thing was the long plastic screws that bolt both sides together can be easily cross threaded when attaching to the metal lugs so recommend that you be very careful when initially screwing them together BUT they are are necessary as after everything is screwed up tight, you simply snip off the excess thread with a pair of snips to make the plastic bolt flush to the outside. Overall well worth the money...

Good value for money, quality product, matches description and pictures. Sturdy dog door as I have 6 using it 5 dachshunds and a staffie. Have noticed the magnetic closure not as effective over time

I bought this to replaces cat flap that did not survive the arrival of our young Rottweiler. She likes to poke her head out the flap and see what is happening on the other side, but her collar catches and strains the frame. The cat tends to leave at speed sometimes, (especially if one of the dachshunds has heard him move). And yes, it is a madhouse! We've had a number of cat flaps over the years, all plastic framed, all died eventually. Last time I had the whole lower panel of a upvc back door replaced and a new Staywell cat flap put in (not his Aluminium one). It took the fitter half an hour to replace the panel and 1 1/2 hours to fit the cat flap - it was a nightmare. So when the 'kids' finally ripped out the flap and shattered the plastic frame I started looking for a new one that might survive, and be easy to fit. What a dream! Firstly it arrived the following day. Since it is December, and the weather is unusually mild, I was hoping to get it fitted on the Sunday before the wind and rain returns. Secondly it is strong. The slim aluminium frame is reinforced at the corners, and the flap is a soft plastic, so less likely to shatter. (It reminds me of the plastic curtains you can see at a butcher's shop; on the entrance to the chiller- thick and flexible). The inner cover is thick, reinforced plastic, and will lock the flap relatively firmly, but do consider your security. A strong kick will tear it out, and the medium flap is large enough for a small child to climb through. My solution is a lock on the utility door, so that all they can get to is the utility room, and the key for the back door is not in the utility, so all they could steal would be things small enough to go through the flap. Thirdly it was a dream to fit! Being square, the shape to cut was easy. Measuring was also simple, the template was very clear, and once in place drilling for the bolts was easy. The downside is the bolts. They are plastic, and, even though the instructions are very clear that you should not over tighten them, it is all to easy to misjudge it. This tears the head off the bolt and makes it useless. But, full credit to PetSafe; an email via their website from me was followed up buy a phone call from them the following day, a couple of quick questions, and they have posted a replacement bolt! Now, please don't rely on this, but if you do the dumb thing, it is nice to think they will rescue you!

Very good quality, easy to install and looks really good. The flap is light enough for our frenchie so she's got no issues with going through. Easy to use extra lock. I'm very happy.

This is actually the second one we've bought of these. The reason being that our back door locking mechanism has finally given up the ghost and we had to get a new backdoor. With the dogs going in and out of these flaps all day, even with cleaning, the do get a bit scratched up and dirty over time so we thought that if we're forking out for a new door we might as well get a new flap to go with it. It's very easy to fit - at least that's what the door installers told me :-) The size I have is the MEDIUM one and its perfectly adequate for my dogs which are miniature schnauzers. The black one that you see in the picture, Ben, he's quite large for a miniature schnauzer and still fits through it perfectly well. Maybe the small might be ok for other Miniature Schnauzers. You'll notice we've installed the flap very low on the door. This is because the cover that slides into it to secure the flap requires as much space above it as possible. The old one we installed too high and it was difficult to get the security cover out and in because we had to bend it a little because the recessed panel in the door. Where it is now is perfect. The security cover has a little metal spring loaded lock on it. I do have to pull this out when I'm pushing it down into the flap to get over the edges, but once its in, its impossible to open from the outside as far as we can tell. The flap is also magnetic so it stays shut even in the wind - this was a definite requirement of mine as I didn't want it flapping open in the wind and letting the cold air in. In summary, I'm very happy - I wouldn't have bought one again if I wasn't.