Wireless Security Camera System, Firstrend 8CH 1080P Wireless NVR System with 4 pcs 2MP IP Security Camera with 65 ft Night Vision and Easy Remote View,P2P CCTV Camera System(No Hard Drive)

I had a "4pcs 960P Cams+8CH 960P NVR(No HDD)" unit for about one week. So far so good. The following is my experience: 1. Good price. 2. Very quiet NVR. I can barely hear any noise from the NVR in any room. I think it is because the NVR doesn't have a fan - not sure it is good or bad. 3. Good video quality during daytime and night. 4. Setup is easy. Cameras were already linked to the NVR once I received it. 5. Robust remote view app on mobile devices - though its user interface could be better (see below). 6. Great customer service - Daisy helped me over the phone for a few issues (see below). She even called me back and left me a few voice messages to make sure I am satisfied. Much appreciated! Now for the areas which could be improved: A. It takes 3.5 inch hard drives. I bought a NVR without a hard drive because I have an spare 1T 2.5 inch hard drive from my old laptop - that will save me about $50. After I opened the NVR to install the hard drive, I found the 4 pre-drilled holes don't fit my 2.5 inch hard drive. I was disappointed because the description on Amazon says: (4TB HDD Max can be supported: Internal, SATA Interface, 3.5/2.5inches). I read the manual (operation guide). It says "Please purchase HDD (SATA 3.5")" (on page 06). Luckily the wiring works. So I just used one screw to install my 2.5 inch hard drive. The NVR has lots of empty space in the box. I would suggest make room for both 2.5" and 3.5" hard drives. B. The camera antenna can be attached to the left side of the camera only. This causes some problems for me. It would be nice if the antenna can be attached to either side of the camera. C. No dome camera is available for this kit. I would like to add one dome (or fish eye) camera to the system. Unfortunately they don't make it. D. The first time I connect the NVR to the TV in my family room with HDMI cable, the TV shows "Mode Not Supported". I called the customer service. Daisy gave me some tips to trouble shoot the issue: use a VGA cable or a different TV. I followed her advice. VGA cable and another TV all work fine. So that means the TV in my family room might not be compatible with this NVR. E. One camera's signal was on and off. Daisy pointed out that camera might be too far from the NVR or there might be too many walls between the camera and the NVR. She patiently went through the "repeater" setup procedure with me on the phone. Basically, a camera (with good signals) close to both the problematic camera and NVR was setup as a repeater to take the signal from the problematic camera then pass it to the NVR. It fixed the problem. Thanks, Daisy. F. The camera's base is too small. A little bit bigger base will make the camera more stable. G. There are 3 or 4 screws to adjust the camera's angle and position. They are not well designed. H. The remote view app on mobile device, Danale, is solid. However, the user face has room to improve. For example, in one camera view mode, swipe to left or right should show the previous or next camera. I. During the setup, I was asked to provide the password for my home wifi. I was very hesitate to provide my password though I did it eventually. Anyone knows if this poses a security risk? This wireless surveillance system is very good considering its price. I will upload some pictures and report back in a few months.

In researching a wi-fi only camera system, I purchased four systems on Amazon, and returned three and kept this one. I purchased systems from OnWOTE, HISEEU, Firstrend, and Canavis. If you are shopping for a wi-fi security system with a good image, and great wifi reception, which is critical to the system working properly, this system from Firstrend is your best bet related to cost, and as others have mentioned the customer service. I will briefing describe the issues with the other systems, this is based on my opinion and the operation of the systems based on where we needed the cameras and systems to be placed. The OnWOTE system had just average picture quality, and not good night vision at all. In addition I would loose connectivity with cameras often. The HiSeeu system was OK, but I have a power supply fail repeatedly and contacted customer support via email. Johnny replied and agreed to ship a new power supply to me. He sent me an email showing a shipment notification, but almost one month after that email I have never received anything. With the power supply failing, and lack luster customer service that system was returned. The Canavis system had the best picture quality and the worst reception range for the cameras. I wanted to like and keep the Canavis system, but the dropping of the connection and the slow transfer rates resulted in the return of this system as well. Yes I know, I could have purchased a wi-fi range extender to improve the reception, but WHY should I have to do that. I am not looking for a mile of connectivity just a normal two story home. And if I am spending $200 on the system, it should just work out of the box. The Firstrend system has a great picture and good night vision. One of the best parts is the connectivity of the system. I am getting excellent signal transmission on the unit and cameras, from the same locations the other units were failing. I did have one issue and that was one of the camera was great in the daytime, but at night the image was foggy almost like it had condensation behind the lens of the camera. So I contacted customer support via email, and received an email back within one day. They asked a few trouble shooting questions, normal stuff, and agreed to send me a new camera. That was great customer service. Within a few days the new camera arrived, and I could not add it to my system following the instructions that were sent via email with the shipment notification. So I found a phone number for Firstrend, 888-806-1588 called the number left a voice message, and sent an email as well. The instructions they sent appeared to be for a different system due to the menu configuration. Within one day, I received a phone call from an international number, it was Firstrend. Wow, they did return my call. During the call the nice lady discussed with me my situation about not being able to add the new camera to my system. She researched my order, and the camera they sent me to replace it. She discovered the new camera was not compatible with the system I purchased. She promptly stated she was sending me a new camera for my system, and for me to keep the camera that had sent in error. I asked how long would the new camera take, and she added priority shipping at no charge as well. So that evening I received an email from Firstrend with a screenshot of the order being placed for a new camera and 2 day shipping. So I really could not ask for much more customer service than that. I have had the system up and running for over two weeks now and really can't stress enough that the reception range on this system and the cameras is very good. I had to adjust the direction of the antennas on the cameras for maximum throughput, but it is running well. So in conclusion, for the money, the Firstrend system is great - and the customer service is outstanding. I am hoping the system lasts for a couple of years, so we will see. Take care,

I had high hopes for this system, but it’s been nothing but frustrating. The setup wasn’t as simple as advertised, and the connection keeps dropping even with strong WiFi. The video quality is okay during the day, but at night it’s grainy and hard to make out details. The motion alerts go off constantly for no reason, and the so-called AI human detection misses actual people while flagging random shadows. The app is slow and buggy, and remote viewing lags or fails altogether. For something meant to provide security and peace of mind, it feels unreliable and not worth the money.

We have a system exactly the same we purchased two years ago. We really liked it. Easy to set up and use. Clear camera picture. Easy to access when we are not on property using the app on phone. Seems tough even ran very well through Canadian winters. We use them for outside. We just purchased another system so we will run two different systems in the yard. We have experienced good quality and good value. Reliable systems. We use to have nest and Motorola which was an overpriced disaster. We recommend firstrend over and above any other security systems. Very happy in Canada

This product was easy to install, to set time and date info no problem, plenty of light at night time and recording response is quite good. The picture/video recording during daylight hours is crisp and clear, not as good at night but clear enough for face ID. Very accessible as I can access the cctv from my phone and it just so easy to connect. Great product and customer service is very accommodating her Name is Yvette we havent got any problem so far. We will definitely gonna buy again next time.

We bought the first unit about 2 years ago. Everything was working ok until about 3 months ago, when one of the cameras stopped working. After reading the reviews saying it's easy to add additional cameras by buying an additional unit, we repeated our original order. Once we got it, each unit worked independently, but neither would recognize cameras from the other set. Turns out, the model was slightly different. It took about a week for the vendor to reply to my inquiry, but once they did, they were very helpful in offering return and providing me with the proper model that would be compatible with the unit I already had. If you are buying just one set, I highly recommend this product. If you are purchasing an additional set, I would highly recommend checking with the vendor to make sure that they will be compatible to avoid dealing with returns and delays.

I have two of these Firstrend Wireless Security Camera systems. The pictures are clear both in the daytime and with the IR at night. Connecting the cameras to the NVR is straightforward. I noticed some folks say they don't have audio but my cameras all transmit audio if turned on. It seems only 1 camera at a time can send audio. The systems have been running reliably 24/7 since startup. One camera did fail recently and was replaced under warranty without any issues. One nice feature of the system is its ability to relay a weak signal from one camera through another camera with a stronger signal. A better solution would be to use WI-FI 6 which penetrates obstacles easier. I have installed a 2TB harddrive in each NVR. System reboots itself after power outages. Decent system for the price. Would recommend.

finally got out and installed the cameras after looking at everything for a few days.. and WoW :) crystal clear pictures and no issues at all with getting up & running.. amazed at the range as well.. I put one camera about 100ft from the base unit on the back side of our barn and it linked just fine :) we can now watch our entire property with the 4 cameras no problem. one wish though, we have 1, 4 or 8 feeds to display but would like to have the option for just 2 in a split screen or at least 2 large views with 2 thumbnail shots .. probably asking for a lot :)