Lexie B2 Plus Powered by Bose - Self-Fitting Rechargeable OTC Hearing Aids for Mild to Moderate Hearing Loss in Adults and Seniors - Clear Sound - Wireless Charging Case - Bluetooth-Enabled - Gray

Updated review August 2025. The hearing aids worked well until Lexie introduced a new app that controls the product. First, the app deleted all my environments which worked well, took some time to develop and test. Reestablished two new environments on the new app only to have them deleted spontaneously as well. Several times the hearing aids simply stopped working. Once while I was driving and unable to address the spontaneous failure. Customer Service is not helpful. Clueless human or AI. Either go back to the previous simple, intuitive app or repair the new app. Meantime, I change my recommendation to DO NOT BUY. After four years of searching, three audiologists, two otolaryngologists, four hearing aids, I finally found this Lexie Bose product. Less expensive than the audiologist Rx hearing aids. The app administers a hearing test then customizes amplification based on your individual needs. Similar to work the audiologist does. Devices are comfortable and my open dome choice allows me to hear my own voice without the conductive distortions you get from in canal aids. My own speaking voice sounds normal. Hearing music from base to treble. Hearing birds for the first time in years. Product description accurately advises that music streaming is poor quality, but my experience is that spoken word streaming like talk radio or audiobooks is acceptably clear. By experimenting with the environments settings, I was able to establish an "Earbuds" setting that produces acceptable music sound. Seller correctly points out these devices do not produce a high fidelity music sound, but I found with a little experimentation with the volume, bass and treble settings, the music acceptable and convenient to set up. More bass tones reduce the tinny sound quality.

I wanted to share my thoughts. The things that I like are in order: (1) The ability to hook up with my phone. This feature really helps my ability to take & place phone calls even in loud places and hear very well. (2) The App is working a lot better than the old one did as well. This one connects very quickly and so far hasn't let me down (3) I believe the clarity of sound is better also. I am able to hear better without having to turn them up as much as the old pair. (4) The recharging batteries are also great. I wear them many days from 7AM - 9PM and I don't have to charge them in between. The only negatives for me are once in a while the left side doesn’t pick up on a call, and they don’t have a very long range away from the phone.

These are the second brand of hearing aides I've tried. The first ones wouldn't hold a charge for me, but the hearing test was good and I liked them otherwise. The hearing test that came with these was awful. The sounds were way too loud and there was a lot of echo. I could hear my hair when I pushed it back and my glasses when I put them on. I'm wearing them now, after lowering the volume and treble. I'll try wearing them for a day and then decide if they should be returned or kept. I have a feeling that the hearing test I took at the audiologist was incorrect too. I'm never sure if I hear the little beeps or not. I'll update this after wearing these for a day. I'm adding another star. I can hear quite well with these, but I'm frequently turning the volume up and down and sometimes one or the other ear goes mute and I can't unmute it. it might just take more time to figure all of this out, but things are at least progressing. I've had these for less than a year and have downgraded my review. They worked well in the beginning and I didn't wear therm all of the time as I didn't feel I needed them except to watch tv or was out with a large group of people. After about 6 months, they started making weird, noises, mostly swishy sounds. At first this only happened when I was on my phone. I called for support and the person I spoke to was very helpful so I thought the problem was solved. But, a few days later, whenever I put the left one in my ear, as soon as I turned the aide on, the horrible noise started again. I tried several times but it was hopeless. I also had problems at times getting them connected by my phone. Like many other people who gave reviews, I bought them as I've always trusted Bose Speakers, It was a mistake. I wasted 1000 dollars. Btw, a local pharmacy is now selling these for 500 dollars, which makes me think they really never were worth as much as I paid. Don't waste your money. You might be better off buying a really cheap pair of hearing aides for about 100 dollars as they couldn't be more unreliable than these have been for me.

Overall, I am very happy I am using the Lexie B2 Plus all day, every day. I am more engaged with the people around me, and catch a lot more of what is going on. I feel that I made a good selection. After researching why it's important for mental health to get hearing aids when you have moderate hearing problems, and the fact that there is no perfect solution, I was convinced that getting hearing aids would be expensive, inconvenient, imperfect, forking annoying, and... useful. After 10 days of use, I agree on all points. Cons - The feedback problem that people are complaining about in reviews is real. I hear feedback several times a day (when hugging my wife, putting my hands near my ears, etc.). - To problems with comfort are real, specifically the place where the wire goes over your ear and inside the ear where the dome sits. I'm hoping that this is like the pain when you start playing guitar, that I will build up calluses with time. However, that hasn't happened yet. I also had itching from the dome the first few days, but that has gone away. - The problems with unimportant sounds grabbing all your attention is real. Silverware in restaurants, birds in trees when you are trying to hear a conversation, cards being shuffled, etc. can block out the sounds you really want to hear. My understanding after reading on the subject is that the brain will eventually auto-adjust and ignore what is not needed, but that hasn't happened yet, and even if it does not happen, I can live with it. Actually, I tend to laugh at the absurdity when it happens. - Bluetooth can be flakey, but I use a lot of bluetooth devices, and it's about the same as what I see in other devices. Pro - I can hear a lot more conversations, even when in groups. It's nowhere near "normal" levels, but I catch a lot more than I used to catch. - The sound quality is a bit metallic, but 100% acceptable for me. If you want to listen to music, use the music environment settings. For me at least, music was terrible till I did this. - The price of $999, vs. the $9,000 quote that I had for hearing aids here in Spain, is amazing. - I only use the manual mode for the app, and love being able to adjust things on the fly, something that I would not have had the ability to do with the $9,000 hearing aids. Having said that, more precise controls, and controls per ear rather than just overall, would be appreciated. - My tinnitus almost disappears while using the hearing aids. - I put the hearing aids in first thing in the morning, and take them out before going to bed, and have never run out of battery. - I love hearing all the sounds that I didn't realized had disappeared from my life. Birds when walking in the woods, waves on the beach, etc. A ton of subtle sounds that constantly make me smile now. Things that I had not noticed that I lost, that are now found. - I will spend time with learning more about the hearing aids, but so far, I'm getting a lot of use out of it without "reading the user's manual". ----------------------------------- 14 MONTHS LATER ----------------------- - I still believe it was a great buy. I really did need hearing aids, and I believe this was a good price / performance option - There have been around a dozen times when one of the two hearing aids dropped to very close to zero volume (unrelated to settings). Shaking and/or cleaning and/or putting them in the charger case for a while solves it every time, but a couple of those times were when I was really counting on the hearing aids and they let me down. - After over a year of use, the batteries now start to run out before my day does. My wife and I start laughing when I say "I'm hearing voices again!" ("battery low"). - They are still painful. I could try a smaller earbud size, but I'm afraid of losing them. - I've wandered into the sea or into a shower with them a couple of dozen times, catching my error very quickly but still getting the hearing aids totally wet, but they have survived. - To listen to an audible book while walking, I can't keep the phone in my pocket.. .I need to have it up and close to the hearing aids. Bummer. - I'm surprised there have been no software updates. I can't complain, but constant improvements would have kept me with your brand. - "Noisy restaurants" (there are a lot of them here in Spain) render the hearing aids almost useless. Every time, I miss >50% (sometimes closer to 100%) of what is going on, and walk out of the restaurants with my head pounding from raising the volume. It sucks.

Absolutely wonderful. I've tried many others mostly the cheaper ones and they never had the sound quality I was looking for. Paid the higher price for these and oh so glad I did. They are definitely worth it. 70% Def in left ear from no mastoid bone and hole in eardrum. These aid are perfect. Everything sounds so natural and clear. No more tinny sharp sounds. There is a little learning curve with the app to get them dialed in just the way you like em. But once you're happy with the sound just set it and forget it. I haven't been able to get them to connect for phone calls via Bluetooth on my Samsung galaxy s25 but it's probably my error. No big deal for me. I'm super satisfied. Can ya hear me now? Yes I can!

How patient are you with set ups and registrations? If you have some patience, then by all means find your best magnifying glass. The registration says enter SN for right ear and for left ear. The box shows an FCC ID for left and right ears but only one serial number. Turns out that one SN works for both ears. There's more to do but skip to connecting to the app on the phone. You're supposed to turn on the aids. How do you know if they are on? No lights as on other aids, but a tiny sound. Of course, you bought these because you have trouble hearing such sounds. Mine made the sounds but my phone 2 inches away didn't connect. Oh, it says make sure they are sufficiently charged. Our of the box apparently not though I did hear a tiny sound when I pressed the on/off button. How do I know if I turned them on or turned them off? By now you understand why only 3 stars. When I get them working maybe 4 or maybe 1. Stay tuned.

Lexie hearing aids are of questionable quality and support is basically non-existent. Lexie hearing aids worked well... for a while. After 9 months the right aid stopped working. I called, trouble-shot and finally had to send the aids in for repair. Soon after, I got a call saying that they were "unrepairable" and offered to sell me a replacement right aid for $300. I declined. I have since purchased a pair of hearing aids from a local company. The features and quality exceed the Lexie and the cost after insurance was about the same. And now I get excellent follow-up support, cleanings and adjustments.

I have been using the Lexie B2 Plus' for a month now. My initial experience has been good so far. I have warn prescription CIC hearing aids for moderate hearing loss for 20+ years. The switch to BTE has taken a little bit of an adjustment, but has been easier than I expected. Sound quality has been better than I would have thought considering I have been using custom programmed, prescription hearing aids. Background noise and wind noise are actually better with the Lexie compared to some of the aids I have previously used. The lexie's sound quality is on par with Phonak and Siemens by most measures. This is only my second pair of aids that are Blu Tooth enabled. So far the Lexie's Blu Tooth functionality is 10x better than the first pair. The initial setup, including the automated hearing test, was easy. The app is easy to use, though i notice that the battery charge indicator only works sometimes and occasionally I have to restart the app to get the aids to connect (iPhone 16 Pro, iOS 26.3.1). Time will tell on durability and longevity. I am leery of the lifespan of rechargeable devices. I typically got 4-6 years from a pair of CIC's using standard batteries. One or two repairs over that 4-6 years was normal. However, with a pair of prescription hearing aids costing $3000-$5000, and insurance only covering $1500, I figure If I get 2 years from a pair of Lexie's I will break even. So far so good, I will update this review if that changes.