Beatbot AquaSense Pro Pool Robot, Cordless Pool Vacuum for Inground Pools, Clarifies Water, Skims Water Surface, Surface Parking, Intelligent Path Optimization, Up to 3,299 Sq.ft - Navy Blue

I finally purchased the AquaSense Pro after months of deliberation. The item was packed well and easy to assemble. I had difficulty connecting to wifi and getting the flashing blue bar to reappear. I attempted a factory reset. Still unable to power on. I contacted customer service and was told they would be having a tech send me directions via email. I called back today and here is the rest of the story per customer service: 1. The company is based in Texas. 2. The customer service is directed to China. 3. You are unable to talk to a tech person because "they cannot speak English", and "never will". "always will be email." So if you are thinking about spending $2,000.00 for a pool cleaner, don't you think you should have a tech on staff that can speak the common language? No, at this time I will not recommend and I'm glad I saved all my shipping material. UPDATE: 6/10/2024. I did receive contact back from customer service. This machine does not configure to your 5G wireless device. You must change the router / call the phone/ internet provider so that it will run on 2.4. It was then easy to get to connect to wi fi. Following the directions to power up and choose cleaning mode and to place on level surface for approximately 5 seconds for calibration. I then slowly placed the device into the pool, shallow end. Instructions say to wait patiently, so after 15 minutes I went into the pool, let the water drain, placed onto the side and it started making a noise and wheels started turning. I placed back into the pool and it moved along the bottom. Now, I have an hourglass pool so it did not follow the linear up and back mode, but it sure was nice to see it in motion. Will update more on the progress of the cleaner and hopefully will be able to give it another star. I still saved all the packing material just in case. 3RD UPDATE: 1. Setting up the docking station is done in 15 seconds. Very easy done. 2. Using 2.4 wi-fi (NOT 5G), the set up is done in 2-3 minutes. Prompts easily done. 3. The unit is 12 pounds to carry, so I use a rolling cart from the edge of my patio where the unit is charged to the edge of the pool. Let the unit sit level for 5-10 seconds to calibrate. 4. The unit is easy 1 touch to choose the cleaning cycle. 5. My pool is approximately 16K gallon free form (hour glass style) and takes 3 hours to clean all 4 cycles. The app shows the date and time that the bot is operational. 6. The filter baskets are easy to pull apart and clean after each use. 7. I am 66 yo female with arthritis and parkinsons. It was getting very exhaustive for me to maintain my pool with the scrub brush, connecting the vacuum hose and head. So far I have only scrubbed the pool steps. 8. Despite being told that I would never be able to speak to a technician personally during my initial call to the company, I will share that I have received several emails from the company to offer troubleshooting advise wanting me to be pleased with my purchase. They issued a work order on my call to them and were proactive on trying to resolve the issue that I had. I feel that in the future during my 4 year warranty, I am confident that they will work with me if I need the help. It will not be instant, but within 12 hours. 9. If there is no other updates posted, the unit is working as described and I am happy with my bot.

My wife and I bought our Beatbot Robotic Cleaner in July 2024. We wanted an easier way to clean the in-ground swimming pool at the home we purchased earlier the same year. We love our Beatbot!!! It's an amazing pool cleaner. It cleans the bottom, it cleans the walls, it cleans above the water line of the wall and it even has a setting to clean the surface. The filters fit one inside the other so the larger things are trapped in the first filter and the very fine things are trapped in the second filter. The filters are easly removed and super easy to clean with a spray nozzle on the water hose. During the fall when the leaves were falling we could use it several times a day to keep the pool clean when needed. This is our third home we've lived in that had a pool and I can say without hesitation our Beatbot has made this pool easier to clean than anything we used in the past. We kept our pool open through the winter so our Beatbot didn't get to take the winter or spring off. With all that said about our Beatbot and how awesome it is.....let me say some awesome things about their customer service. About 2 weeks ago our Beatbot began to act differently on the charging base. The lights would flicker off and on for awhile in a random pattern then it would start charging again. A few days later it became totally non-reactive on the charger. I contacted customer service when the lights started acting odd and they helped me work through several trouble shooting things but nothing seemed to help. They transferred me to the service department and they emailed a short list of additional things to check. When that didn't help, they ask me to send them a video of the Beatbot so they could futher evaluate the problem. The next day after sending the video, their service department emailed me back telling me they were going to replace my Beatbot at no charge and attached a FedEx mailing label for me to return the defective Beatbot at their expense. The Beatbot comes with a 2 year warranty but I must say that I didn't expect such an outstanding response. Everyone I dealt with was professional and easy to deal with. How refreshing it is when a business and their customer service team exceeds your expectations. If you're looking for an easy way to keep your swimming pool clean buy youself a Beatbot Robotic Cleaner.

***Update*** Still 5 stars. I ran this robot through winter to keep the debris out of my uncovered pool. I used a skimmer net to also get large debris out but this robot did the bulk of the work. I even ran it when there was ice on the top of the water. When spring cam and it was time to open the pool it was really easy and clean. This is the first year I didn’t have to clean the filter after opening. Had an older dolphin model with a cord. It did a great job but would get full quickly and finally died. If you didn’t empty the filters right away they would liquify and empty out when you pulled it out of the pool. I thought I’d spend big bucks and go for this “all-in-on” pool cleaner. I have a kidney shaped variable depth pool, 25k gallon, so I expected it not to work well. The first week I was disappointed, but kept using the thing. After about a week I feel like it “learned” my pool or finally got “broken in”. It dramatically changed and was really keeping the pool clean. Yeah it didn’t get every leaf on the pool bottom, but it got 90% of them futon the heavy fall months of sept and Oct. I used it in Ohio during September and October when there was heavy leaf dropping. My skimmer baskets took care of the surface leaves and I used this cleaner primarily on the bottom mode to do the dirty work of debris that fell and was breaking down. I have not used the wall cleaning or skimmer mode much but plan on using these next year during routine maintenance. The best thing is that when its battery is dead it floats and comes to the edge and waits for you to pull it out. Unless it is windy it will stay there even with a dead battery until you come get it. Also has a large basket that collects leaves and silt. Very easy to clean. There is even a magnet that lets the unit know that the basket has been removed that incidentally doubles as a metallic debris collector— I always find a pile of iron powder collections there when I empty the basket. We cannot cover our pool in the winter when it is closed due to the location and shape, so I plan to use this cleaner through the winter when the water is not frozen to keep the bottom clean. Each year when we open it takes a few weeks of daily work to get all the debris out, so I’m hoping this cleaner will keep it clean during the winter. So far my pool is clean and the leaves have fallen… more to come and I’ll update in the spring when we open. It’s definitely the most expensive unit out there but I feel like it does a better job than my old corded Dolphin cleaner and is easier to use.

I’ve been using the Beatbot pool cleaner for a few weeks now, and overall, it’s a fantastic product. It does an excellent job of picking up dirt, leaves, and debris from the pool floor and walls. The design is sleek, and it’s easy to set up and operate. One thing I appreciate is how efficient it is—it saves me so much time compared to manual cleaning, and the suction power is impressive. The only reason I’m giving it 4 stars instead of 5 is that it occasionally struggles with larger debris or gets stuck in certain corners of the pool. I have an odd shape pool. I’ve had to reposition it a couple of times during cleaning. Despite these minor issues, I’m very happy with the Beatbot robot and would definitely recommend it to anyone looking for an effective, reliable pool cleaning solution. It’s a solid investment for keeping your pool pristine!

We have had some type of automatic pool sweeper for over 15 years. Our last unit was a Dolphin and it performed well for 7+ years. We needed to replace it and ordered the Beatbot AquaSense Pro Pool Robot. Fullfillment was not from Amazon. It came from Beatbot. The unit was poorly packaged and when we opened the box, the entire top of the cleaner was broken and crushed. There was no option to replace with Amazon, only return for credit. Unlike normal Amazon purchases, our account was not credited when we returned the unit. They said we had to allow two weeks once it had been returned for a credit. We shipped it 3 weeks ago, and it was received by Beatbot two weeks ago. Still not refund from Amazon. We are not sure if the problem is with Beatbot or Amazon, all we know is our tired and true Amazon has not come through for us so far. This may be a great cleaner, however, I would use caution when ordering and be preapred for a long wait for resolution if you too have problems. We ordered it from Amazon in the beginning vs. direct from Beatbot so we would not have any issues if something was wrong. Well that didn't turn out so well for us.

We built a new pool and I was on the fence whether to install the traditional pressure vacuum system or try a cordless robot. I decided to try this robot to avoid having to pull the hoses in and out of the pool when my kids wanted to swim. I’m sure glad I did, the robot does a great job & I don’t have to deal or look at hoses in the pool. It has a hard time staying on our Cabo shelf & completely cleaning it, however if I give it a quick brush down it usually looks good. I have had some random things happen to our robot at no fault of Aquabot & I have been very happy with their customer service.

Man this thing is expensive; and only kind of works. Pros: -Wireless, no umbilical cord to get dogs caught up in. I almost lost my first dog to my Dolphin. I was so lucky, was in the bathroom, Trapper wanted to go for a swim, got tangled up in the cord, and was going under by the time I opened the back door by my bathroom. THANK GOD THIS HOUSE HAS ONLY 100 doors on the outside. Meaning the trip to the backyard was less than 30ft to the master bathroom. This house is beautifully weird. LOL. Jumped in, didn't have to do much untangling, pulled him up, resuscitated him, and then took him to the vet. LUCKILY was able to get to him in time. He was probably under for less than 20 seconds. -Battery lasts at least 2 FULL CYCLES for my pool. That is ground, walls and full surface. I don't have a small pool either, it's 20x40. -like that this is not 100% APP controlled since that thing almost never works. There are PHYSICAL buttons, which I've heard some POOL BOTS use capacitive buttons, why? -The 10 times I have run it since buying, it has surfaced each time, which is super nice, just sometimes have to ferry it to the edge to grab it. -When I watch it, I can't deny it does seem WAY MORE INTELLIGENT and less wasteful than my $1600 now broken due to thunder storm, Polaris VRX bot. Like it does a proper serpentine pattern, it's not random at all. It's actually quite enjoyable to watch. Cons: -Doesn't do as good of a job as it should, can't handle the corners of my pool which are beveled at a 45 degree angle, so it's not even a sharp 90 degree angle giving it an excuse to fail. And at the bottom, the 45 degree bevel is about 18in wide which is bigger than the bot. I watched it go over two leaves without picking them up. -manually controlling this thing is confusing and not the most intuitive and seems to take a minute to "THINK" about doing the task you punched in. Then takes like a minute to reach the bottom (8ft in my case) then another minute to start the routine. It's annoying a lot of waiting. To the point you think its broken. -APP/Connectivity, App itself is OVERLY STRIPPED DOWN, but intuitive, it can't connect to wifi for the life of it. I have a super expensive, like $500 router that has like a 1,000ft range, I mean I bought the best router at the time, and it's WIFI 6E. This device never wants to connect to it. Even though in worst case scenario it's about 100ft from the router. This uses 2.5Ghz which is made for DISTANCE and WALL PENETRATION, but not speed. So... don't know why it can't connect or why, when I'm outside by it, literally 10ft from it, it can't just use BT to communicate with my phone, since it has a registered BT device in my settings. SO... WEIRD. It gets so bad that I stop bothering to use the app. -Only ONE CUSTOM ROUTINE allowed. That's annoying. Setting up the custom routine is annoying as well. -Wished this had a "SKIMMER MODE" shortcut, since more times than not, I need skimmer mode rather than say floor mode. Conclusion: After two burns Dolphin and Polaris, I'm HYPER CRITICAL of these machines, but I'll be darned if I'm vacuuming the pool that size by wand. SO, don't love it, don't hate it, knew it was a mistake going with "CONNECTED" devices since they rarely stay "CONNECTED", but luckily there are buttons. Just wished this thing was faster to execute programs than it is. Also, it ran into me while I was in the pool. What's up with that? All the supposed sensors on this thing and it ran into me? HMM... I'm a pretty large object. So, very middle of the road grade for me. THOUGH, I do love that this does have a clarify feature, that you can buy chem pods for it and it can clear up your pool that way. SO far, it leads the pack of the three brands I tested. Update: Company contacted me and walked me through the issues I was having. While the original issues did exist, a recent update added a new mode that addressed a lot of issues, called "MULTI-ZONE". While it doesn't fix all issues, it greatly improves the function of this product and works better for my beveled corner pool and actually now does the stairs. It is nice to see a company constantly improve a product through the app, and really helps ease the pain of paying $1800 for this. SOMETHING POLARIS REFUSED TO DO and I didn't do with Dolphin. Which is very commendable.

Works Well- Until it breaks. We purchased 7/24 and used it for the summer. Brought the bot back out at the end of May 2025, and by the end of June, the battery was already broken and it stopped working. It works amazing, you need to take care of it, but for some reason our battery died less than 1 year in. The customer service with BEAT BOT was amazing and they sent out a replacement. Using the APP they were able to diagnosis it and tell it was not working. They sent a replacement out right away after we sent the current one back. This product was awesome when it worked and we are looking forward to using it again. YES it is expensive, but worth every penny . It doesn't do the best job on the sundeck or stairs, but everywhere else, it's awesome.