VTech SN6307 CareLine Photo Speed Dial Accessory Handset, White | Requires SN6127, SN6187, or SN6197 to Operate

Bought (a couple) of these, along with the base unit and handsets for my friend's 93&94 year old parents (STILL living independently, and STILL with a better sense of humor, memory, and cognitive skills than most half their age!!!) They LOVE THIS WHOLE SYSTEM. LOVE IT, LOVE IT, LOVE IT! And, important side benefit, my friend loves me for getting it for her parents!) The convenience of having it all integrated - the pendants, handsets, base unit with huge shortcut buttons for most impt or frequent calls (daughters, 911, motorcycle rental shop) is terrific. The one touch, 2-way feature of the pendant makes them feel more confident when, for example, entering/exiting bathtub (can you imagine? At 94! And the husband recently finished authoring a WWII book in time for his 93d birthday and is a heavy email & Google user!!! Wife wants a tablet! I want their stem cells!) Bottom line, seems terrific. Suggest considering buying more than one pendant, so always close at hand. Don't know detailed shortcomings as I don't use it - just studied the box, reviews, manual before buying it, but the users of it really love it.

I purchased this setup for an elderly relative who lives 100 miles away. A few weeks passed before I could travel to her home and attempt an install. When I took the phone out of the box I noticed that the base was missing a button cover on the picture speed dial. After charging the handset and pendent, I discovered that the base refused to register the additional handset and safety pendent. I went through the manual several times and did all the troubleshooting options they offered but still no luck. I went to VTech's website and could find no help there. So I did leave an email message asking for assistance and I was told I would receive a reply in 2 working days. I'll have to let you know if their tech support is any good. In the mean time I guess I'll see if any other consumers have posted solutions for resetting the handset which I am hoping would solve the problem. I'm super frustrated with this phone. As I was looking through the packing materials I found evidence this phone has been repackaged before. I think I was sent a bad phone someone else had returned. I decided to return it to amazon but too much time has passed so I guess I am stuck with a defective phone and out $100. UPDATE: I received a reply from the company saying this: Thank you for contacting us. Based on your comments, if the SN6197 is purchase as a whole you don't need to register the handset from the base. However, if this is an accessory handset or pendant you need to register the handset or pendant on the base. Here's how: They gave me the same instructions from the book which I told them didn't work. The thing that upset me was that at the bottom of the email it said... Status: Resolved I replied to the email telling them that it most certainly was NOT resolved and a few other choice comments but I heard nothing back. I suppose I now have to go back to their website to communicate with them or something. ARRRGH. This is SOOO frustrating. Oh, and one more thing. In order to satisfy my original need I ordered a different model of this phone that had only the base and the emergency pendent. It arrived. I promptly unpacked it and sure enough it worked beautifully just as advertised. I guess this one is simply a lemon. Therefore, my advice is to open the package immediately and test the product. If it does not work as advertised return it for a replacement.

Wonderful resource. We cancelled LifeAlert for my elderly mom and now we use this instead. You can program two numbers into what my mom calls her 'phone necklace'. We have my cell number programmed onto the pendant and my brother also. 911 is #3 and only pre-programmed onto the corded phone. A couple of accidental calls to 911 made us take 911 off the pendant. Be aware: the pendant needs to be charged. Mom never remembers this. She's from a generation that doesn't charge things every night. I moved the charger to her bedside table and put a note on it to 'hang up the phone necklace here at night and put it back on in the morning.' If it's charged the pendant announces the caller by the name that comes up on Caller ID. But it talks while the phone is ringing which is distracting to a person in their 80s. Mom has a hard time doing two things at once, so when the phone rings she reaches for it, and then it starts talking while it's ringing and she gets distracted trying to figure out what's it's saying to her. Sometimes she even forgets to answer the pendant around her neck and walks over to the table phone. The buttons on the back of the pendant are marked 1 and 2. We used a small label (http://www.amazon.com/Brother-P-touch-Office-Labeler-PT-D200/dp/B007TN092K) to mark them with my name and my brother's in case she forgets the programming in an emergency. All in all a great item. We've had zero trouble with it. It was easy to set up and program, but obviously Mom wouldn't have been able to do that on her own. When we bought it it was twenty dollars more than it's selling for now and it was a bargain then. I recommend it for any person, not just the elderly, who needs assistance with phone calling. The pendant is such a brilliant idea. We would prefer to have more programmable phone numbers. You can only put 4 total on this corded phone, and the first 2 have to be the same as the pendant. Mom had many more numbers that were pre-programmed into her old (corded) home phone. We set the old phone up in another location so she can still use it if she needs to. We don't miss LifeAlert. The only thing LA had that this one doesn't is the emergency 'puck' she could carry with her. She never used it but it looked impressively useful. It was small beeper looking thing with a big red button supposedly programmed for 911, but it had no speaker or any way for her to talk to someone, just a button. Since we sent that back to LifeAlert we've made some of those custom labels for mom's jitterbug phone with simple instructions in case of emergency. She takes it with her now instead of the 'red button'. Highly recommended. If you have any questions I'll be happy to help.

es muy buen producto el sonido se oye súper claro solo que aun no encuentro la forma de añadirle los contactos con foto para marcación rápida

A perfect phone for a handicap or seniors who have problems dialing or using phones. Easy to use and the sound quality is very good.

Bought this for my aging parent. Speaker does not work on handset. Called manufacturer and no return call. Obviously not tested in the factory. Way to put it on the consumer.

No aclaran que requiere otra unidad para operar

Great Phone, bought it for my mom who has arthritis and using a regular keypad on a phone is hard on her fingers, this is perfect she just presses the picture on the phone and it dials the number out. Shipping was amazingly fast, ordered it on a Monday night and on Tuesday morning i got the item. Truly happy with this purchase and i highly recommend this seller to anyone who is looking for a phone like this...