Medical Guardian Classic Guardian Medical Alert System, Landline-Based Medical Alert Device, Necklace Alarm & Call Button for Elderly, 24/7 Panic Button and Monitoring, 1,300 Feet of Protection

Medical Guardian is very beneficial to have even if you aren't at an age to need one. The wrist pendant is waterproof and very easy to use. Since it also looks like a watch, it doesn't stand out like a sore thumb if you are worried about that. It also has a 32 hour battery life which is nice considering you don't need to always plug it in. Overall, it is an efficient and effective equipment to own.

Needed a medical alert that could cover my gmom's home - this has a 1,300ft range. Could not test the full range but it covered her property. She likes to garden so we wanted to make sure if she fell outside she could receive help quickly. Tested button outside successfully. She likes the wrist band too. Device is pretty easy to use once set up but you have to call in to activate it, otherwise it will not work - there is a phone number to call on the plastic wrap.

In order for this device to be activated, the user must call an 800 number upon receipt to activate the service. After calling the 800 number provided, which directs you to Medical Guardian, the activation department requests a number called the "UDI number," which is clearly marked on the packaging and also on the device. However, in this case, Medical Guardian did not have this UDI number in their system. After making multiple calls to Medical Guardian for assistance, and requesting escalation for assistance to management level, we were told we would receive a call back within 48 hours. We never received a call back from anyone, and after we made another call to Medical Guardian that lasted twenty minutes, we still have not ability to activate this device.

First of all there was a message on the box to"call this number before you open the box". I called the number on the box and was informed it wasn't an active number. I had to go on the website to get a number. I didn't feel the person I spoke to was very knowlegable. She had to put me on hold a couple times to speak to her supervisor. To be fair, she could have been new. She told me I had to connect to a modem which was incorrect. Tried to get me to use their lock box for $2.99 a month. Buy your own. Then asked if I would like the insurance for the unit for $6.99 a month because a replacement box would cost $350. I asked why I couldn't just buy one on line again for the same price I had puchased this one. Her answer was that it's company policy. I opted not to take the insurance and told her if they didn't allow me to just buy another box for about 1/10 of the price she quoted, I would simply go to another company if this box breaks down. The item seems to be fine. The wrist button fit comfortably. I would recommend it to others.

I bought this product to keep at my grandparents house. You must have a landline in order to install this. It was pretty easy to activate and install. The rep was very helpful in getting this set up and it only took about 15 mins. My grandma really liked the wristband and said that it wasn't too irritating to have on her wrist. I feel much better knowing that someone will be contacted if anything happens.

This is a deceiving product, i was looking for a no monthly charge system here on amazon and the first unit that came up was this one so i said ok for 30 dollars this is a great deal no monthly fee no monitoring which is fine to me all i want is for my mom to just hit the button and wait for the 911 responders, but no you have to buy a monthly monitoring service. so i am returning this asap.

Got this for my mom, easy peasy, you MUST have landline & pay monthly, no contract, im paying 29.95, needs to plug in outlet also, so need someone a little savy with hooking things up, 100% waterproof necklace, just for her apt. Not for outside, so far so good

I recently received this system and set it up for my mother. We had to call in to activate, only took about 10 minutes. Make sure you have an accessible phone jack. They help walk you through it and the rep was very helpful. We tested it, everything worked as expected, gave them our emergency info, and that was pretty much it. My sister and I feel much better knowing she has this device in case an emergency happens and we're not around. Will update here in a few months if need be.