---
product_id: 148753759
title: "W31"
brand: "arris"
price: "$187"
currency: MXN
in_stock: null
reviews_count: 6
url: https://www.desertcart.mx/products/148753759-w31
store_origin: MX
region: Mexico
---

# 11 Gbps Speed 3000 sq ft Coverage Tri-Band Connectivity W31

**Brand:** arris
**Price:** $187
**Availability:** ❌ Out of Stock

## Summary

> 🚀 Elevate Your Internet Experience!

## Quick Answers

- **What is this?** W31 by arris
- **How much does it cost?** $187 with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.mx](https://www.desertcart.mx/products/148753759-w31)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Smart Home Ready:** Integrates effortlessly with Alexa and other smart devices for a connected lifestyle.
- • **Ultimate Coverage:** Enjoy robust connectivity across 3,000 sq ft, perfect for large homes.
- • **Expandable Mesh System:** Easily add more SURFboard devices for true gigabit speeds throughout your home.
- • **Unleash Blazing Speeds:** Experience Wi-Fi speeds up to 11 Gbps for seamless streaming and gaming.
- • **User-Friendly Management:** Control your network with the SURFboard Central app for real-time monitoring and parental controls.

## Overview

The ARRIS SURFboard mAX Pro W31 is a cutting-edge tri-band Wi-Fi 6 router that delivers lightning-fast speeds of up to 11 Gbps and covers up to 3,000 sq ft. With advanced features like mesh compatibility, Alexa support, and a user-friendly app for network management, it’s designed to meet the demands of modern smart homes and high-performance gaming.

## Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac.

## Features

- ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac..Preset Wi-Fi Security : Yes, WPA2-PSK (AES). Gigabit Ethernet Port : 3 Ethernet LAN and 1 Ethernet WAN.
- The SURFboard mAX AX11000 Difference: Are you ready to upgrade your home network? The AX11000 Router is mesh-compatible and optimized for virtual reality, online gaming, and 4K video. Bursting with premium components & technology - we invested in tri-band (2.4GHz/5GHz/5GHz High) 4x4 design that ensure your devices and your network are always operating at peak peformance. Significantly reduced buffering, high ping rate for gamers for delays on your devices.
- Tri-Band System is Expandable: You can connect additional W131 or W31 SURFboard mesh devices to turn your router into a Wi-Fi 6 AX11000 mesh system (up to 3 routers). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio & video conferencing, HD & 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 11,000 Mbps & up to 3,000 sq ft of coverage!
- Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more!
- App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, IFTTT, IoT, device pairing & more. Parental controls allow you to setup rewards based activities for your children. Once an activity is complete, reward them with things like screen time or even virtual currency. The Who's Home feature alerts you when someone is connected to - or disconnected from - your network. Enable the IFTTT feature to connect with third-party brands like Sonos, Fitbit, Ring, Phillips Hue, Google and many others.
- Get Ready to Experience the Difference: Replace your slow Wi-Fi router with the mesh system to support your needs for years to come. Connect your mesh system to your existing Internet modem (product comes with router & satelite nodes). Compatible with any existing DOCSIS cable, Fiber, Satellite or 5G/Cellular internet modem.
- Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
- Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Wireless Type | 802.11ax |
| Brand | ARRIS |
| Series | W31 |
| Item model number | W31 |
| Operating System | Android |
| Item Weight | 2.2 pounds |
| Product Dimensions | 4 x 4 x 8 inches |
| Item Dimensions  LxWxH | 4 x 4 x 8 inches |
| Voltage | 120 |
| Manufacturer | CommScope |
| ASIN | B07M8TZ1KM |
| Date First Available | June 24, 2019 |

## Product Details

- **Brand:** ARRIS
- **Model Name:** W31
- **Special Feature:** QoS, WPS
- **Frequency Band Class:** Tri-Band
- **Wireless Communication Standard:** 802.11ax
- **Compatible Devices:** iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices
- **Frequency:** 5 GHz
- **Recommended Uses For Product:** Gaming, Home
- **Included Components:** AC Power Adapter, Ethernet Cable
- **Connectivity Technology:** Wi-Fi, Ethernet

## Images

![W31 - Image 1](https://m.media-amazon.com/images/I/61Ni0RUFLLL.jpg)
![W31 - Image 2](https://m.media-amazon.com/images/I/61cHrISDY3L.jpg)
![W31 - Image 3](https://m.media-amazon.com/images/I/611x6qyjEwL.jpg)
![W31 - Image 4](https://m.media-amazon.com/images/I/619vgl-GhWL.jpg)
![W31 - Image 5](https://m.media-amazon.com/images/I/714cYBZRxwL.jpg)

## Questions & Answers

**Q: Does this replace regular WiFi??**
A: You can use this along with your existing modem/gateway or replace your existing Wi-Fi router

**Q: If i use ethernet as the mesh instead one the second 5ghz, will thr second 5GHz be used at all?**
A: If you are using only a single standalone router ( W31 or W30), the 5GHz high radio would be available for use

**Q: Does it work in bridge mode now?**
A: Bridge mode functionality is currently not available in this device, it will be available in the future product updates

**Q: Is this a two-pack or do I need to order two for mesh coverage?**
A: This is a single pack, if you want to utilize the mesh capability with two units you can purchase the ARRIS SURFboard mAX Plus Mesh AX7800 Wi-Fi 6 AX Router System which is a dual-pack

## Customer Reviews

### ⭐⭐⭐⭐⭐ Works after troubleshooting
*by D***S on April 10, 2024*

I have two of these setup. One as the router and one as an extended satellite. Now the most important thing is to have your phone within 2 feet of the router/satellite when attempting to hook them up. I had multiple connection fails standing 6 feet away, yet when my phone was one foot away I had no more issues. Now once the router was connected to the internet and the network was configured, the instructions tell you to set the satellite up away from the router in the house. This is incorrect. You power up the satellite one or two feet from your phone and the router. Then you connect to the satellite and make sure it connects and registers to the network. Only after that can you move it to the spot you wish for extended coverage (different floor, etc). Otherwise if you move the satellite to a different floor before setting it up, it will fail to connect every time. I hope this saves others the headache and hours of troubleshooting I spent hooking these up.Now that they are hooked up, I have had zero issues and all my Wifi devices from robot vacuum to tv's, computers, cell phones, printers, etc. Everything is happy and speeds are excellent. On a 1GB down I get 750 Mbps and low latency at 7ms. Zero issues gaming over wifi. No buffering on streaming movies or videos. I give it five stars because they work great for me after I figured the install procedure out. Also super limited settings and you have to use the app. But otherwise so far so good.

### ⭐ You lose control of network and gain nothing in speed
*by D***3 on September 15, 2019*

First off, I have a tech background so my expectations may be different than others who buy this.I purchased the W31 to take over router capabilities on my gigabit xFinity internet service. I have the Samsung S10+ which has ax WiFi and I have the X570 motherboard and AMD R7 3700X for my desktop so both my clients in this review are fully 802.11ax compliant and fully compatible.On the W31 functionality- the setup is very smooth and well done with the app which brings up my biggest gripe and the reason for the poor rating. As a caveat, if you want a "set it and forget it" solution then this is great for you unless you are expecting some major speed improvements over your existing 802.11ac network,The APP is all you get. That's it. There is no web page to access the detailed settings. You have absolutely no access to or the ability to change the WiFi channels or remove the consolidated 2.4 and 5Ghz channels. You also cannot kick a device off your network, you lose all control except to create the network name.In terms of performance I experienced a considerable drop in speed. My xFinity network is split in to 2.4 and 5Ghz networks and I consistently achieve over 600Mbs on my desktop WiFi. On the consolidated W31 network and with a variety of different adapter configurations but never hit over 300 Mbs over a 3 week period with the W31 as my only router.The minute I removed the W31 and went back to my XB6 xFinity router I was again hitting 600Mbs and over consistently.I did not test this on ethernet.For me, the loss of all ability to configure any of the crucial elements of this router and the loss of the ability to directly control what devices were on my network in real time created a low score for this. I really feel that these manufacturers need to allow those who want that detailed control to be able to do that. But with the issues of a loss of WiFi speed too, there is no reason for me to ever use this router again.

### ⭐⭐⭐⭐⭐ Great product? Mixed set up experience
*by J***L on January 8, 2020*

I purchased a two node version for my home and a three node version for my Florida House. The set up on my home unit was plug-and-play, I plugged it in Saturday and it worked flawlessly. I have a three node system at my Florida House and the set up was a pain. My son-in-law help me and I was on tech-support for 40 minutes. I was almost ready to give up on it when we finally figured out why it wasn’t setting up properly. The reason was it had a hardwired remote switch plugged in and for some reason once we Disconnected it and re-ran the set up it worked. Ever since they have been set up they have been absolutely flawless. The speed of connections is lightning fast, I have 100% signals in all portions of my homes I dont get dropped by devices anymore. I gave it 5 stars even though it was a pain to set up in one of my homes but one episode connected it exceeds expectations. I think it was a fairly new product and the documentation has been lacking. They need to improve documentation and troubleshooting.

---

## Why Shop on Desertcart?

- 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016
- 🌍 **Shop Globally** — Access 737+ million products across 21 categories
- 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price
- 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members)
- 🔒 **Secure Payments** — Trusted payment options with buyer protection
- ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews

**Shop now:** [https://www.desertcart.mx/products/148753759-w31](https://www.desertcart.mx/products/148753759-w31)

---

*Product available on Desertcart Mexico*
*Store origin: MX*
*Last updated: 2026-02-09*