Question 1

Are repair parts available? I have a small crack developing in the plastic cover over the gear mechanisms.

Accepted Answer

I used to love my Koham but it  suddenly stopped working in spite of full charge.  No lights come on.  Repair department, 
Steven Liu:  it's a pity that we don't have after sales team in USA.
maybe u can contact with the online seller if they can do sth. they are distributor, i think u are not buying from factory directly.
if you buy the compoent from factory. the shipping cost is high, even more than the machine, still we are not sure if you know how to change the PCB. that's a problem.

So NO, they do not stand behind their machines in spite of knowing what's wrong with it.  I am bitterly disappointed.

Question 2

instructions call for lubricating unit by inserting oil into a port on the reverse side after removing  cotton? I am unable to locate on unit! Any he

Accepted Answer

It took me awhile but I found the port they are referring to. Turn the tool so that the Koban label on the opposite side facing away from you (so that you are looking at the non-label side.

Now look right in the middle of that large black washer with the gear on top.
That is the port and it does have a little bit of cotton in it. So if you are to follow their instructions, you will need a pair of fine tip tweezers to remove the cotton inset the oil bottle, oil it, then replace the cotton.

Hope this helps

Question 3

Can you get a holster for this item?

Accepted Answer

hello friend ,our product not included holster

Question 4

Replacement housing available?

Accepted Answer

Just buy another unit, maybe a Seinok DC 21v 2000 mah, it is better and cost less.

ASIN	B07XX763XL
Blade Edge	Serrated
Blade Material	High Carbon Steel
Blade Type	Bypass
Brand Name	KOHAM
Color	Scissor Kit(blue)
Customer Reviews	4.5 4.5 out of 5 stars (325)
Cutting width	30 Millimeters
Hand Orientation	Ambidextrous
Handle Material	Plastic, Rubber
Item Weight	919 Grams
Manufacturer	KOHAM
Manufacturer Part Number	B07XX763XL
Material Type	Plastic, Rubber, High Carbon Steel
Number of Items	1
Point Style	Round point
Size	30 millimeters
Unit Count	1 Count

KOHAM Professional Cordless Electric Pruning Shears with 2pcs Backup Rechargeable 2Ah Lithium Battery Powered UL Compliant Tree Branch Pruner 30mm (1.2 Inch) Cutting Diameter 6-8 Working Hours

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