Can not advance How do I advance the product? Nothing turns!

Hello! We are sorry to hear that you are having difficulty with this Rimmel Eyeliner. You will need a cosmetic pencil sharpener. Choose a sharpener where the hole size closely matches the pencil (many sharpeners come with two or even three different sized holes). Insert the tip into the sharpener and turn several times until the pencil is sharpened. Hopefully this helps, but if you still have any issues please give us a call at 1-800-715-4023. We kindly ask that you have the product handy, so we can gather details from the packaging.

ASIN	B00DNK5UR2
ASIN	B00DNK5UR2
Additional Features	Travel Size
Age Range Description	All
Best Sellers Rank	#10,488 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #95 in Eye Liners
Brand Name	Rimmel
Color	001 Black
Country as Labeled	Great Britain
Coverage	Full
Customer Reviews	4.4 4.4 out of 5 stars (30,672)
Eyelid Color Type	Eye Liner
Finish Type	Glossy
Is Discontinued By Manufacturer	No
Item Dimensions	5.47 x 0.31 x 0.31 inches
Item Form	Pencil
Item Weight	9.07 g
Item model number	34788273001
Manufacturer	Coty Beauty
Manufacturer	Coty Beauty
Material Features	Waterproof
Material Type Free	Paraben Free
Number of Items	1
Package Type Name	Tube
Product Benefits	Long Lasting
Product Dimensions	5.47 x 0.31 x 0.31 inches; 0.32 ounces
Skin Tone	All
Skin Type	All

Rimmel London Scandaleyes Waterproof Gel Pencil Eyeliner, Long-Wearing, Ultra-Smooth, Smudge-Proof, 001, Black, 0.04oz

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