8CH 5MP Security Camera System, 4pcs Wired PoE Cameras for Home Security Outdoors, Smart Person/Pet/Vehicle Detection, 4K 8CH NVR with 2TB HDD for 24-7 Recording, RLK8-410B4-5MP White

Reolink system is very easy to set up and the cameras are made of good quality materials the pictures are great views and the app is step by step set up and I am really glad to us poe insted of the old Zmodo tired system

I have had this system for over two years now. Other than the initial camera failure (which was replaced at no charge); this system has been great. Therefore, I am updating my rating to five stars. If I need to purchase another system, it will MOST CERTAINLY be a REOLINK. This is the final update to my previous comments. I found out through trial and error that Reolink CANNOT receive emails unless they are formatted/sent out as text. After I resolved that problem; Reolink customer service immediately sent me a replacement camera....thank you Reolink. After operating this camera system for a while I can say that I am completely satisfied. Aside from the one camera that went bad, the system has been flawless. I still LOVE the software for both PC and IPhone; it works quite well and is easy to use. Honestly, I almost changed my review to 5 stars because I actually like this system a lot and Reolink customer service took care of me. I wish there was a 4.5 start rating. I'm only holding back from 5 stars because I want to see how it does long term. I did buy a couple extra cameras from Reolink to expand my system and they work great as well. I think that overall this is a "5 star" system when you consider the design and quality in relation to the price of the system. Ok, so I need to make an edit here. Quite literally, the day after I wrote this review; one of my cameras died. I contacted customer support via email and they responded quickly. They sent me a email requesting that I perform troubleshooting steps and respond. They even sent a follow-up email to me reminding me to respond. This is where the problem lies: I CAN"T RESPOND! I have sent 3 emails and they have all been rejected by their server. Nobody is answering the 1-800 number; so I can't talk to anyone. The chat-bot on their site won't connect me to anyone either. So, for now I am dropping my rating to 3 stars (even thinking about 2 stars). It's all good when everything works; but customer support is a failure right now. Buyer beware that you may be on your own for Warranty support. A replacement camera is about $50 after the coupon and adding taxes; so, this value system may not have been what it appeared. I have no idea how to get through to customer service now. Let me start with a background first. I had an expensive Lorex system for the last four years. The Lorex worked find for about 2 or 3 years then started giving me problems. I had two cameras, a power supply, and finally the NVR fail in my Lorex system after 4 years of use. I started to replace components and found that you have to match Lorex NVRs with specific cameras designed for them; this made for very expensive repairs. Other things I didn't like about the Lorex were that the fans on the NVR were very loud and the APP was outdated and not very user friendly. After reading reviews and specifications for the Reolink system; I decided to switch from Lorex to Reolink. There were two important factors that made me select Reolink: the first factor was the relatively low price; the second was that the NVR is compatible with multiple cameras (which makes upgrading or repairs simpler and less expensive). Aside from those two factors and reviews, my purchase of a Reolink was a "leap of faith". After operating the system for a short time now, here are my impressions of the Reolink system: 1. Setup was quite simple. The NVR automatically recognized the cameras and was up and running. APP installation on both my computer and my phone went very smooth. Overall, the software of the NVR system and the APPS is far superior and much more user friendly than the Lorex system. I am VERY satisfied with the supporting software. 2. The Reolink NVR is silent; no more noisy fan like the old Lorex. 3. Software again; moving the camera images around on the display and renaming cameras is very easy. The menus are very well designed and intuitive. 4. Picture quality of the cameras both night and day is superb. I only bough a 5MP system; but it has very fine details in the imagery. 5. So far, the NVR records and plays back flawlessly. I still think it records too much and I am still trying to figure out the proper sensitivity settings; but that is probably me and not the system. 6. When recording, the red HDD light blinks. At first this makes you think something is wrong, but that is just how its designed. Blinking red HDD means its recording. Hopefully this review is helpful for those who are researching like I did. I can't speak for longevity of the system since I haven't had it very long; but my initial impression is that it's a great system. If you consider the price of replacement Reolink camera, parts, etc. as compared to other systems; then even if something breaks prematurely this system may still be a good buy. We'll see how it does long term. I can absolutely recommend this system to anyone who is looking for a good system at a reasonable price. I hope that I don't have to replace this system anytime soon; but if I did, I would probably replace it with another Reolink.

5 stars from me. Setup was surprisingly easy and the kit really does come with everything you need in the box. Once you run the included cables and plug it all into a monitor, you have a fully working camera system without needing to hunt for extra parts. Image quality is very good for a 5MP system, playback is smooth, and I have had no issues with the connection dropping or freezing. The Reolink app is straightforward, loads quickly, and lets me check the cameras or recordings without waiting around for things to buffer. Overall, a reliable, no drama security system that does exactly what it promises.

I recently switched to Reolink after having "Napcat" for a few years. I did use my own wire, but the wiring that came with everything looks like it's decent as does all of the hardware. Cameras: They're decent bullet cams, and I don't have any complaints with them. Making adjustments is easy and the shell/camera casing is made well. I will say if you're using outdoor/shielded Cat6, the rubber sleeve designed to keep water out of the connectors will NOT fit since the wire is just too thick. Night view looks really good too. The sound is pretty clear like it should be too. If you need to make adjustments like brightness, it's all there and looks good right out of the box. NVR/DVR: Setting it up was easy. Just plug em in after terminating the ends. Going through the settings and making the necessary adjustments is the only difficult thing you'll do since it takes a little time. I'm not sure of the buzzer with notifying me of movements since I always had it off and didn't bother turning it on with this system. Overall: Is this worth the time, effort and money? From a former AV tech who did commercial and residential work, heck yes!!

Great product, camera pictures are clear day and night. Works well attached to TV. App works very well. Only downside is the main unit is hardwired to the internet router and still loses connection maybe once every couple weeks. Why does it lose connection? Two reasons. If the power goes out it may have a problem reconnecting, so I will put a UPS battery on it to make it stay on through minor power interruptions. Second, sometimes it just loses connection, which is random. You must manually turn the unit on and off or it will never reconnect to the internet. VERY annoying. I can remotely restart my Cox router from my phone but the DVR never reconnects by itself. This is annoying if you are away on vacation. I played with the AI features and the sensitivity and person, dog, car detector and it works okay but the only problem is that headlights from cars turning down the street always set this off. The doorbell goes off all night no matter what settings or sensitivity or view masking that I use. I found that turning off the front doorbell IR light stops bugs from being attracted to fly towards it all night and setting off the doorbell as much as it did before. All that being said it is a great deal! You really don't need to pay monthly fees for security camera and doorbell with this product. The hardest part about this product is wiring up through the attic and out the soffit vents and down the walls for the doorbell. But it is worth it because the connection is 100% solid between the cameras and the DVR unit. Wifi cannot compete.

Short Version: For my money, this Reolink 5MP security system is the absolute best in its class. Installation and setup are quick and easy, and the image quality is crisp and sharp day or night. But it's the outstanding phone and tablet apps that separate this system from the rest of the field. Reolink clearly put a lot of thought into app functionality, and it pays off. Long Version: This was actually the second 5MP security system I bought to replace my aging Q-See 720P system. Unfortunately, the first system I bought (ZOSI) was crippled by a really poor phone app. Since I usually live-view or playback when I'm away from home, the app is a crucial component. After returning the ZOSI system, I did a lot more homework, including watching a number of YouTube videos. The Reolink app looked to have the best functionality and ease of use, so that's the system I chose. Installation was straightforward. This is a PoE (Power over Ethernet) system, so I used my existing BNC cables to pull the new CAT5 cables. I made up a plywood drill guide to accurately drill the screw and cable holes in my soffits. This is one improvement I could suggest: I wish Reolink would provide a molded plastic drill template, as this would make camera mounting easier. With the cameras installed and the CAT5 cables in place, all that's left is to hook up the NVR. Initial programming could hardly be easier - far more user-friendly than my old Q-See system. Last step was installing the apps on my phone and tablet, and this too was a snap, with a QR scan taking care of most of the process. There's also a Windows client that lets me view and control the system from my laptop. The phone app is excellent. On opening the app, it automatically goes to your most recent view. This is great, as I most often check the camera at my front door to look for packages when I'm away, or to see who's at the door before deciding whether to answer. To save bandwidth, the phone app view is medium-res, but there's a cool feature called "Clip" that gives you a high-res closeup you can drag and zoom around the overall view. Rotate your phone, and the view instantly switches to full-screen. The playback feature is also excellent. It's quick and easy to navigate to the time period you want to replay. Simply tap the date and then select the time block (the recordings are saved in roughly 1-hour blocks). Drag the slider to find the exact period you want to replay, then tap the camera icon for a still photo or the movie icon to start recording video. I do wish there was a 30 second skip forward/back option, as this would make finding the exact moment of interest a little easier. Photos and videos are saved to local storage, but you can also set up a cloud account and have them upload automatically. The app also supports remote control PTZ (pan/tilt/zoom) cameras if you decide to add one or more to your system. The system comes with 4 cameras, but the NVR supports up to 8, so you have room to upgrade. The system also supports push alerts to your phone. You can choose which cameras to send alerts and choose the portions of their fields of view to ignore so as to reduce false alarms. The motion detection is very sensitive, so I'd recommend selecting only the key ares, like your front steps and mailbox lid. Alerts are almost instantaneous. Finally some comments on the Windows Client: This too is a useful tool, as when working from home I can keep it running in the background and quickly see who's at the door. Because my laptop is on the same router as the NVR, live view is much sharper than on my phone. The client also supports closeup "Clips" for getting a sharper view of some object of interest. I would add that Reolink's website is excellent, with regularly updated setup how-tos and support FAQs, and their tech support staff are fast and efficient in replying to questions. All in all, this security system has met or exceeded nearly all my wishes and expectations.

Update 9/16/2019 Around 3 weeks ago the second/replacement NVR died. Spent a few days back and forth with CS and they agreed to send yet another one. This 3rd NVR seems to work as it's supposed to!!!! It doesn't have the glitches the first 2 had and actually allowed me to update the software and the firmware on the cameras (somthing the previous NVRs never did). I now have a system that is working as advertised after only 1 year of living with a crappy system and going through 2 NVRs and having to pay to ship them back for replacement. I'm leaving my review at 1 star do to my horrible experiences with their barely existent customer service. Update 3/23/2019: Having gone 3 months plus now on the new NVR none of the issues have been resolved. The software has glitches that come and go all of their own despite not changing any settings. Sometimes the motion detection works and sometimes it doesn't. Reolink can't give any answers (They remote accessed my system and they couldn't figure out the issues) and their CS is absolutely horrible. After 9 months of nothing but headaches I'm going to try and get a refund and replace the entire system. ****THIS SYSTEM IS GARBAGE AND THERE'S NO CUSTOMER SUPPORT FOR IT**** Update as of 12/29/2018: In my dealing with tech support they agreed to replace my original NVR. The replacement process I chose is to buy a new NVR off amazon and I'll return the old NVR next week for a refund. The issues I was having (mostly focused around the motion sensing settings) appear to be still happening with the new NVR as well but to a lesser degree. I cannot have more than 2 cameras set on motion sensing or it seems to send my whole system into a seizure and I end up losing the motion events being recorded. Reolink has remote accessed my original system and they couldn't figure it out either but did agree to finally replace the unit. The new unit seems to have the same issue but it also seems to be a little less "glitchy" than the original unit. The new unit isn't letting me update the firmware for the NVRs or the cameras but they work so at least there''s that. My overall opinion of the system is "meh" considering all of the issues and dealings with CS I've had. The system works for what I need it to do but hindsight 20/20 I wish I'd gone with another system. Customer service has been receptive to my issues but contact is through emails (since it's based in China) and they couldn't solve the issue through remote access. It seems that the negative reviews have been focused on CS or glitchy software. If they could get those 2 things (US based CS and fix the software glitches) they'd have a home run. The image quality is very good. UPDATE 11/29/2018: Tech support is absolutely HORRIBLE. Numerous issues with my system and they've remote accessed it and even they cannot get it working correctly. They told me that they'd be getting back to me days ago after their techs brainstorm the issues I've had, and then closed out my service request. WTF!!!!!!! Today I experienced a new issue and I cannot even log into the system (but it's still sending me motion detection emails so it is working, I just cannot access it). I emailed them tonight saying I want a new NVR or a complete refund and they can have this steaming pile of crap back. Pros: Price. The video/images are very good and clear and I was impressed with the night vision. The system is fairly straightforward to figure out as far as installation of the hardware goes, Numerous issues with the NVR software The phone app was very simple to set up. MAJOR CON: Tech/customer support is all but nonexistent. There are flow charts for troubleshooting but if those don't help the only option for support is to email CS. 1-2 days later you'll get a reply stating to follow the flow charts on the site. In other words you're SOL if you need to talk to someone. Also user manuals aren't shown on their site, just the "quick setup" guides which cover just the basics. To really get into the settings you need to find and download manuals. Summary: The hardware was easy to install but I've had a number of issues with my system in the months I've had it. I've emailed them pictures and videos showing them what's wrong and they don't have any answers even after remote accessing the system. They keep telling me do this and do that (in back and forth emails that take a day+ to respond to). Today it started with a new problem..... I can't even log into the system from any device (computer/phone/tablet). I'll either get an NVR that works correctly or I'll be returning this entire system and go with another brand. ETA: I see that Reolink has responded to a few critical reviews here. Here is my constructive criticism.... My gripes with CS are the same I've listed and others have experienced as well apparently. Email CS with no reply for 1-2 days isn't realistic CS, it's horrible. You should have a toll free number with tech support (the same as any other electronics manufacturer). You should also have owner/user manuals clearly provided on your site which I wasn't able to easily find (and I used the search feature on your site).

Have had this system set up for a year or so now and it works perfect. No issues at all so far. It does not pick up license plates very well but this is also not built for that. I have had to go back and review footage a few times and its not that bad to have to figure out each time. The cameras are very clear even at night when in black and white. We have 6 cameras hooked up now and adding a 180 camera soon. Seems to hold over a months footage with 6 cameras going so storage is great. Quality of the system seems great.