is it compatible with Microsoft surface pro ?

It is compatible with a Microsoft surface, so it will probably be compatible with a Microsoft surface pro.

Microphone does not work when connecting by 3.5 mm jack to my android phone or pc. is this normal? it does work when connecting to pc by usb.

Hello! Thank you for reaching out, however, we are sorry to hear about your experience. If you are experiencing audio issues with your headset's microphone when using the 3.5mm plug, we recommend verifying that the 3.5mm jack on the phone and computer supports headphones and microphone. We also recommend checking if there are any firmware updates available with the Plantronics Hub application, this can help us fix any glitches or bugs. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

What comes with this headset?

Hi, the Poly Blackwire 5220 USB-A wired headset box consists of 1. Blackwire 5220 headset. 2. In-line controller. 3. Soft carrying case. 4. User guide. 5. Warranty card.

Does this offer dual headset options for call-center training? Is there a splitter to have 2 headsets connected to be able to listen to the same call?

yes, you have to get a splitter that can handle two stereo connections

Poly Plantronics Blackwire C5220 Headset 207576 01

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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MX$4431

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Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Elevate your calls and tunes—because your work deserves premium sound.

ALL DAY COMFORT FIT - Ultra-soft leatherette cushions with memory foam and a lightweight metal headband keep you focused, not fatigued.
PRO GRADE NOISE CONTROL - Passive noise cancellation plus a dynamic mic ensures your voice cuts through even the busiest office buzz.
SEAMLESS AUDIO SWITCHING - Auto toggles between PC wideband for calls and hi-fi stereo for multimedia—never miss a beat or a word.
SMART DEVICE INTEGRATION - Customize settings, get status updates, and locate your headset via Plantronics Hub app on iOS and Android—control at your fingertips.
UNIVERSAL UC COMPATIBILITY - Optimized for Avaya, Cisco, Microsoft, and more—plug into any softphone or device with USB-A or USB-C options.

The Poly Plantronics Blackwire C5220 is a professional-grade wired stereo headset featuring a noise-cancelling microphone, ultra-comfortable memory foam ear cushions, and seamless switching between telephony and hi-fi audio. Designed for UC applications and compatible with major softphones, it offers lightweight durability and smart app integration for personalized control—perfect for millennial managers balancing calls and multimedia in dynamic work environments.

Specifications

Additional Features	Lightweight , USB, Noise Cancelling
Age Range Description	Adult
Antenna Location	Calling
Asin	B0746QVT69
Audio Driver Type	Dynamic Driver
Battery Average Life	1 days
Battery Charge Time	1 days
Best Sellers Rank	#23,094 in Electronics (See Top 100 in Electronics) #20 in Telephone Headsets
Bluetooth Range	10 Meters
Brand	PLT
Built In Media	HEADSET
Cable Features	Detachable, Cord Rewind
Carrying Case Color	Black
Color	Black
Compatible Devices	Desktops, Laptops, Tablets, Mobile Phones, Smart Speakers, TVs, Music Production Equipment, Game Consoles, Phones, Car Audio Systems, Motorcycles
Connectivity Technology	Wired
Control Method	Touch
Control Type	Volume Control
Controller Type	wired headset with boom microphone
Customer Package Type	Standard Packaging
Customer Reviews	4.4 4.4 out of 5 stars (1,519) 4.4 out of 5 stars
Earpiece Shape	Over-ear
Enclosure Material	Plastic
External Testing Certification	Não aplicável
Frequency Range	20 Hz - 20 kHz
Frequency Response	20 Hz
Global Trade Identification Number	00017229158559
Headphone Folding Features	On Ear
Headphone Jack	USB Type-A
Headphones Ear Placement	On Ear
Impedance	32 Ohms
Is Autographed	No
Item Type Name	Plantronics Blackwire 5200 Series USB Headset
Item Weight	164 Grams
Manufacturer	Plantronics
Model Name	Plantronics Blackwire C5220 Headset
Model Number	207576-01
Noise Control	Passive Noise Cancellation
Number Of Items	1
Sensitivity	32 Ohm
Series Number	5200
Specific Uses For Product	Calling
Style Name	2018 Version (USB-A Only)
Subject Character	no character
Theme	Communication Technology
Unit Count	1 Count
Upc	197497213751 017229158573 017229158559 197497211092 017229173354 197029632364
Water Resistance Level	Not Water Resistant
Wireless Technology	Wi-Fi

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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MX$4431

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Poly Plantronics Blackwire C5220 Headset 207576-01

Details

Details

Description

Specifications

Common Questions