Zoom Pets Zoomer RoboDog

Purchased Zoomer Puppy for Christmas for our young grandson who is thrilled! He couldn't be happier if it were a real puppy. We removed it from the box ahead of time (no small accomplishment, by the way, trying not to shred its box; it's tied down all over) so we could give it to him charged and ready to go. The usb charging cable had a problem with one connection wire and it took forever to figure out the problem, and my husband had to "jimmy" a wire to finally get it to charge. But finally it worked. In the first afternoon, with several hours of play, our grandson trained it to do 3 tricks. Such a happy kid! Honestly, even if it did no tricks this little puppy would still be cute and entertaining. It roams around the room and wiggles and wags its tail and is quite charming. Heads up: Be sure to READ ALL INSTRUCTIONS FIRST before charging or doing anything with this toy.

<Written by 8-year-old recipient:> Zoomer is fun but a little hard to train and sometimes it doesn't do what you want it to do. And it takes an hour to charge, which is a long time. I suggest getting this for someone who can wait a little while. It is sort of confusing in the beginning and sometimes can be a little frustrating but over time it becomes less frustrating. <Written by parent:> Really clever, inventive toy that seems like it will be played with for more than a few weeks. It responds well to adult voices but not as well to higher, children's voices (which is a shortcoming). It takes an hour to charge and then runs for about 15-20 minutes, which is about a normal attention span anyhow. Overall, a cool toy--just on the expensive side.

I was so excited to give this dog to my 5-year-old son for Christmas because he has been nagging us for a puppy for a while now. However, when we opened the package we found that the dog was very small. Also, a few days later one of the legs stopped working. I returned it!

After seeing all the bad reviews on Christmas day, I figured I would join the pack. I purchased this Zoomer dog for my son for Christmas. It worked for the first hour but now it won't charge. It is unresponsive no matter what I do. Apparently SpinMaster customer service is a joke too...people are forced to wait on hold for hours until finially surrendering, and then hanging up without speaking to a customer service rep. If I would've known the problems with this toy, I wouldn't have purchased such a defective product. And now, I'm stuck with a Zoomer statue that does nothing but "play dead". This toy is no longer available in stores, Ebay resellers are asking close to $150-200 for a product that retails for $79. What an absolute nightmare! Instead of enjoying my Christmas, I had to research how to fix this toy. Still haven't found a solution. Not long into my research I found that this "charging issue" is actually very common. Zoomer's facebook page is full of irritated customers asking for help. Makes me wonder why they stopped manufacturing this robot dog in the first place, maybe the company knows about this problem and decided to stop the bleeding. Yet I haven't seen anyone from SpinMaster acknowledge there's a problem though. Thanks SpinMaster, you got my money now but I will remember this. And I hope every other customer you rear-ended this year remembers this. Good luck in 2014!

The only thing that kept this from being a five star review was the fact that play time on this is so short. Zoomer takes about an hour to charge, but you only get 20-30 minutes of play from that charge. That really is my only complaint. The fact is that Zoomer is adorable! He's very, very puppy like and my daughter was delighted. She loves the reaction she gets when she scratches Zoomer's chest or when she says I love you to him. When we first took him out, we had a little trouble - mostly because everyone was shouting commands at him at once. (And not just the kids! The adults were having just as much fun!) However, reading the manual, we soon realized that you need to calm it down a bit. When one person spoke in a normal tone of voice from 1-3 feet away, Zoomer got it. Now, we haven't had this long so he still needs some training, but he got most of the commands immediately this way. (By the way, it's seriously cute when he sleeps.) Now, for parents of young children: I have a five-year-old. She mostly speaks very firmly and clearly, but when she's excited and her voice pitches louder or softer, Zoomer has trouble with her commands. She's learned very quickly to regulate how she talks to him and has had better success, but it is a learning curve. If you have a younger child who doesn't speak clearly all the time, they'll have a little trouble with Zoomer and may get frustrated when he doesn't react. All in all, I'm thrilled with this product. I would only wish for more play time. 20-30 minutes isn't nearly enough. Very fun little robo-dog!

I ordered this for my daughter for Xmas and she was so excited when she got it. Unfortunately Zoomer did not take a charge then died out completely. The first time I tried charge it the eyes did not light up to show it was receiving the charge but after a while we were able to play with it. When we tried to charge it again it would not take it. I read on line to charge Zoomer in the off position instead of the on as it states in the directions and it has been working great since. The eyes do not show the charge level but it works in every other way and my daughter LOVES IT!!

I haven't actually used the toy yet - it is for my son's Christmas gift. However, I wanted to complement Amazon on their amazing service! I originally bought this toy from Kohls on Black Friday...it took them 9 days to process their order and through an email informed me the toy was "In fulfillment". After about another week I checked and they still didn't ship the toy. Since this is my son's number one choice for Christmas I started to get nervous that I may not get it in time for Christmas. I waited for a few more days then decided to order one from Amazon just in case. Within a few days the toy was shipped (with free shipment) and I received it today. Just check my Kohls order and they still haven't shipped it yet and worse I can't cancel the order because it is "in fulfillment". (Even though the toy will most likely arrive after Christmas.... which means it would have taken them almost a month to send this toy to me.) THANK YOU AMAZON! You made my son's Christmas wish come true. I can always depend on your high quality service!

I bought it in February 2014 but it hasn't worked since a month after we got it ... I charged it initially full before using like they said ... But it never functioned very long between charges... I also bought a pink zoomie for my daughter and it still works not great but it's been 2 years .. Only the tail fell off and my daughter handles it very delicately... But the Zoomer my son was careful with it but never worked properly more than 5 mins at a time ... I paid double the price to get it and surprise to see the prices still up after 2 yrs! It's been a toy for looks only.. My son doesn't want to get rid of it even though it never worked so it's your call if you want to spend the money!!

Amazing product and as described.

Amazon found an English speaking dog and had it delivered on time for Christmas. This made a 10 yr old girl very happy.

The first Zoomer purchased would not charge..The second Zoomer worked fine for three charges which gives a running time in total of about 1hour 15minutes then one of the back legs stopped functioning..This is very annoying because all in the house were having so much fun and were very entertained watching Zoomers antics.Zoomer has the potential to be great entertainment for adults as well as children..We like Zoomer so much that we shall ask for a third replacement and hope that it works as it should.

Responds/ trains to my voice, but does not do what is more important i.e. respond/ train to my 8 year old childs voice for whom the gift was. She very easily lost interest in the device that responds to her dad but not to her!

Bought this for my niece and she absolutely loves the dog! It is the next best thing to a real dog.