eufy Security S230 Smart Door Lock Touch & Wi-Fi, Fingerprint Scanner, Keyless Entry Wi-Fi Bluetooth Electronic Deadbolt, Touchscreen Keypad, BHMA Certified, IP65 Weatherproofing

We’ve had this smart lock for over a year, relying mostly on the finger print sensor, and it still works like a charm. Installation: The installation is super easy and can be completed in just a few minutes with the clear instructions. Setup is also fairly intuitive and quick. No issues connecting to wifi and getting it set up and running great. Features: The finger print sensor works great and you can add multiple finger prints for different individuals (or for your right or left hand). It occasionally miss-reads your fingerprint (about 5-10% of the time), but when it does it gives a clear visual with a red light and then generally works the very next try. The capacitive buttons also work well, it we almost always use the fingerprint sensor since it works so quick and well. We’ve never had do use the backup key, but it’s good to have it there. Battery: The battery is great and I love that it’s rechargeable rather than always having to buy new ones (like some of our other locks). Recharging it can take a few hours, but we typically plug it in at night and it’s ready to be installed the next morning. The battery generally lasts us 4-5 months. Connectivity: We’ve had zero issues with connectivity. The setup was simple and it always keeps the connection. It’s been great to be able to check the lock status while away from home and lock or unlike the door remotely. Concerns/issues: The only issues we’ve had with the lock are verity small. Occasionally we’ll need to recalibrate the lock so that it opens and closes well and all the way. Recalibrating it is very quick and simple though. Also, the clear plastic on the face of the lock seems to be separating partially from the unit. There’s no physical issue with this and it hasn’t affected the operation of the lock, but you can visually see a change in the coloring of the lock face because of this. Overall, I love this lock and have already recommended it to many friends and family.

When I first received the box and opened it, I was immediately impressed by the high quality metal that the lock was made of. I then went to my door to switch out everything and ran into a few stumbling blocks, like when I put everything together screws and all, the plug came out on the inside, so I had to take everything apart, plug it back up, and screw everything back in again. Then I realized that the battery pack needed to be charged, so I had to go plug that in and charge it. Then I was having a few issues with the app, which I had to uninstall and install a few different times. At least setup was a breeze as long as you follow the step-by-step instructions and not try to skip anything. Another thing that I didn't like, was how hard it is to get the battery cover off and on of the lock itself. After everything was hooked up and ready to go, Iike programming the lock with my phone, inputting my code and fingerprint, which was pretty easy and effortless. I begin testing it out and making sure everything worked. There were no issues when scanning my fingerprint, adding the code, using the app to lock and unlock the door, and pushing the button to lock the door from the outside. What I don't like, is the fact that when you lock the door from the outside, you have to hold the lock button for a few seconds. It would be nice if you could just push it once and it locks. I would also like to input more than one code for different people. Other than that, this lock set is phenomenal! I don't ever recall thinking this about a product before, but I think this one is underpriced for everything you get! The Wi-Fi is a big plus, to lock and unlock your door from anywhere for anyone. I also love the notifications of when the doors unlocked and locked. I also sent my daughter a link so she can have the same type of access I have, and she loves it! She especially likes the fact that when she has a lot of grocery bags in her hand, she doesn't have to fumble with the key to unlock the door, she can just unlock the door with the app before she even gets out the car. I also like the really cool feature, of how the door can automatically lock, if you set it, when it's closed. There has been a few different times when my daughter and myself has forgotten to lock the door. This is a must-have for anyone who appreciate quality and well made products!

I recently bought this lock after lengthy research as to its worthiness as a lock. After all, a smart lock can have lots of bells and whistles, but if it's not actually a good lock, then why buy it? So far, we love it. The fingerprint feature is our favorite way to use it. We haven't had any issues with it not recognizing our fingerprints, but we did do a quite thorough scan of our fingers when we set up our access, so maybe that helped. We also have eufy Cam Pro 2 security cameras that we love. The lock and the cameras can all be monitored and accessed via the Eufy Security app. It was easy to install, but don't overtighten the bolts, and make sure to add it to your Eufy Security app after you install it and before you try to pair it to your phone's Bluetooth. Once you add it to the app, it'll pretty much automatically walk you through the set up easily and painlessly. The paperwork that comes with it says the battery is at least 30% charged, and to charge it fully right away. Mine appears to be almost fully charged right from the box, but I'll charge it overnight just to make sure. You can lock/unlock the phone with the app from anywhere, or via fingerprint, or code, or the keys that come with it. They are specialized keys and they give you five. We used they keys a couple of times just to test them, but we won't normally be using them, unless the battery goes dead. (If the battery goes dead and you don't have your key, but you have a battery block with you, you can connect the block to the lock and then use your code, fingerprint, or app to unlock it.... Then charge the battery and you're good to go for the next time.) The one complaint I have seen from other people is that, unlike another brand, it doesn't have a sensor to confirm whether your door is actually truly closed. So if you dash out, then halfway to where you're going you realize (or think) you didn't lock the door and you remotely lock it.... But your door is open.... The app will confirm you locked the lock, but it won't confirm that the door was actually shut when you locked it. But for us, that probability is nil, so it's not a feature that we would miss. We currently have set up codes and fingerprints for ourselves, our kids, grandkids, and other family members. We actually set up two different fingerprints for ourselves, just because we could. It's easy to add codes and fingerprints, and easy to delete them, too. So if you no longer want to give someone access, just open the app and delete them. Also, since names are assigned to the fingerprints/codes you can see who locked/unlocked in the app. You can, of course, use fake names if someone is concerned about that. It can also alert you when there are failed attempts to unlock it, like if an unauthorized person tried to enter a incorrect code. It also has an autolock feature and you can choose the amount of time it'll wait before autolocking. We haven't used that feature yet. There are more features and settings that I haven't described here, and haven't used yet.

I'm just going to write a quick review about my experience with this lock and not go in depth because there are tons of in depth reviews about this lock on Amazon. Received the lock exactly 3 months ago. Charged the battery completely which took a few hours and installed the lock the same day. It took 10 minutes to install the actual lock itself on my door. Setting up the app took longer. Pairing the app with my Samsung phone took much longer than it should. It just wouldn't pair so I had to keep shutting the app down and trying over and over and finally after about 30 minutes of this it paired successfully. I also had trouble pairing it to my wife's Iphone which also took a while to successfully pair. I have no idea why it failed so many times before successfully pairing but whatever. I knocked off half a star for that. My other problem came with the auto lock lock feature. Sometimes it just doesn't work at all and other times the lock gets stuck because the door isn't fully closed. It was annoying so we just disabled that feature. I docked a half star because of that. I think that feature needs some work. I didn't trust it. Other than that the lock is great. It reads my print every time and is super fast to unlock and lock the door. It's seems well built and the battery lasts a very long time. I'm 3 months in and my battery indicator shows 4 out of 5 bars remaining with only charging the battery on day 1. Those that say the battery life is short are either not fully charging the battery or have a faulty battery which Eufy should easily fix. Overall great lock.

If installing for family they need to ensure the door is latched at the bottom before unlocking deadbolt. I observed them trying to open door at the bottom to see if unlocked and then putting fingerprint which causes deadbolt to jam and wont open. They have to pull shut then fingerprint or code. I would like to see an option to buy another battery as a backup. Otherwise you need to find a time to charge battery—maybe overnight while all asleep. Build quality is nice and unlocks quickly. When you grant guest access to someone and it emails them, they can only use the app to unlock. App should allow them to register their own fingerprint. Otherwise I have to register their fingerprint as administrator. Nice that under one person you can register multiple finger prints—I tried five with no issue. The ability to schedule a code for say cleaning crew for certain days and times is nice— can’t schedule a particular date which would be good if you have a one time vendor coming in. You get 5 Keys, which is good because these are special keys that are not easy to duplicate—no bumping or picking this lock. The deadbolt strike reinforcement plate needs 3”+ screws to ensure it grips into door frame. I do wish you could configure unlocking alerts by user vs getting an alert for every unlock event. Need search feature on the security logs so you can see all events of certain type or by user. I paired this with Yale P5101N01 Navis Paddle Passage Lever (Push/Pull to Open), Hands-Free Opening – Push with Your Hip, Satin Nickel —not a perfect match but close in color. I do like they put thread locker on bolts to secure each side but suggest they also do the same for screws for back battery box. I like the silicon seal on both sides to seal out drafts and water. Very easy install. In Dallas 110 degree direct sunlight this lock functions fine, while very hot to put your thumb on the reader it works as expected. Really happy with this after severals months of use. I like the fact you can set the auto lock function time—I have found one minute to be best. This way if I remember I can manually lock and save battery, also if just stepping out to pickup package it will not lock right away. Great to be able to turn off for a party or set it to auto lock after the party automatically in case you forget! To lock right after leaving you just tap your thump/finger on outside and it locks.

I'm not new to smart locks. I had a Yale Assure smart lock on my previous house's front door for 7 years. It worked great, and the only thing I ever had to do was replace the 4 AA batteries every 12 - 15 months. When I moved to a new house in July 2021, I opted to go with this Eufy smart lock on my front door because I liked the fingerprint capability, but I also installed two Yale Assure smart locks on my back door and interior garage door. The Eufy installation process itself was very easy because Eufy labels each part as "Step 1", "Step 2", and so on. A very nice touch. The build quality of the physical lock is also terrific. Its feel is very solid and very premium. I had high hopes. Unfortunately, this Eufy smart lock uses a proprietary lithium-ion battery pack rather than AA batteries that most smart locks use, and within about 3 weeks of installation, I received a "low battery" alert. This was despite following the directions to fully charge the battery before use. I thought maybe it was a fluke, charged the battery pack again, and reinstalled it. Within two weeks --- a week sooner than before --- I received another "low battery" alert, so I called Eufy support to report an issue with the battery pack and asked for a replacement battery under warranty. Eufy support told me they had ZERO replacement batteries available to send (red flag!), so instead they sent me a completely new smart lock unit, which obviously included a battery. Upon receipt of the replacement Eufy smart lock, I installed it on August 27, 2021, charged the battery to full, and put it in the lock. On September 6th --- just over a week after install --- I received a "low battery" alert. I called Eufy support to report an even worse battery life on the replacement lock and was told that "high activity will drain the battery faster than the advertised life." I literally facepalmed at that response. I checked my event history in the Eufy app, and in that one week timeframe, I averaged 7 locks/unlocks per day, so "high activity" was not a valid excuse for a dead battery in one week's time. Additionally, my back door and interior garage door see double the usage of my front door, and the Yale Assure locks installed showed 99% and 96% battery life, respectively. At that point, the Eufy rep told me that the only thing they can do at this point is refund me, which is what I chose to do. I've since installed another Yale Assure lock on my front door, and have had zero issues. The real shame here is that I really liked the Eufy lock when it was working. The fingerprint function was quick and reliable, the management of the lock via the Eufy app was well done, and again, the build quality and appearance of the lock are premium. Clearly, however, there is an issue with this lock draining the battery life, and without power, it's no better than having a regular deadbolt on your door. For that reason, I can't recommend anyone buy the Eufy smart lock. In fact, I would urge people to stay far, far away from it. Side note: I have a "prosumer" network setup at home, so I can see who my top talkers (i.e. devices using the most traffic) are on my network. When I looked, the Eufy smart lock was regularly a top talker as it was constantly sending/receiving data. In fact, during the time I had the Eufy smart lock installed at my house (about 90 or so days), it both sent and received over 6 GBs of data; about 71 MBs in and out per day, which is an abnormal amount for any IoT device, let alone a simple smart lock. When I asked Eufy about why their smart lock constantly sends/receives data, they couldn't provide me with a definitive answer. They guessed it was due to firmware updates, which is incorrect because firmware updates don't happen daily. My speculation is that they're constantly sending data to the Eufy cloud, and that this constant transfer of data is what's draining the battery so quickly.

Overall great, totally love! Stores fingerprints locally (not on the cloud) and once setup, will work even during an internet outage! (app on cell can't communicate with lock while WiFi is down), but lock is fine (tested this specifically for a friend). When you line up finger properly, recognition is virtually instant (1/50) of a second... I write date on battery, every time I charge it, lasts 2 months for me... Crazy key blank, you will never find it locally, or get it cut (but you never ever need). They (Eufy) send 5 key blanks with lock. But I never take keys (other than the single car key for the car I drive). It also does a number code, (I never use, fingerprint part is top notch). Bought second one "used" from amazon (sold by Eufy/Anker). Was new, maybe an unused return? Everything was perfect, I opened a new one, this was identical. Anker great company (first bought cell batteries years ago) great product, superb app. (I do not bother integrating it with Alexa but read it does). Totally recommend this device! Two suggestions, turn of chime (it makes a chime noise on every lock/unlock event) if you want (from App). Turn on autolock ()great feature it locks after a minute or two (adjustable) if you do not turn around and "lock" it outside. I almost never turn around and "lock" it, the Autolock feature is SUPERB. House is NEVER unlocked. I now NEVER EVER get locked out, as I just touch a finger and poof it opens! Extras: When battery is low, it will say (in female voice) "Battery is low, please charge" when charging, lift UP (towards ceiling) on lock inside (top half), pull battery OUT of lock (remove totally, pull away from door) and any Micro USB cable (plug it right into battery, takes 4-6 hours to charge, red light when charging, turns blue when done). Charge lasts for two months. Nothing to find/get. Plug it in via an old (android) cell charger (standard micro USB) or you could unplug an Amazon FireTVstick and use that cable (same connector), or that kind of cable on a PC, Chromebook or Mac's USB port. If door is not closed, it announces "door is jammed". If door is left open (say bringing in groceries or furniture) is simply extends deadbolt after 3 minutes. Close deadbolt when done and close door and either it will autolock or you can flip lever. App keep meticulous notes on every event. You add users in app (must have smartphone and WiFi) and you initially add fingerprints using app (they are stored on device, you use app to guide you not a fingerprint sensor on cell). Very very slick, love it! Used to have to leave house with keys everytime (or leave door unlocked, say doing yardwork. Now never! single key for car if using car... P.S. first one was black, numbers OK to read on my porch (Specially at night) second one was silver, numbers almost impossible to read in daytime. I use fingerprint 99.999% of the time, so don't care about numbers. Silver better if lock sits in sun, black heats up in sun faster.

Bought this lock for my apartment building after our camera caught some guys trying to get in at 3 am. We need to allow the first set of doors to be open for mail carriers during the day, so I bought this in the hopes I could set a schedule to lock at 12am and unlock at 6am. You can and you can't! For those of you hoping for scheduled locking/unlocking: - Set up scheduled "auto lock" for the times you want to ensure it's automatically locking if someone comes in during that time frame. This does NOT mean it will unlock at the end time you specify. - Something to note: if you ask google/alexa/siri to unlock the lock, they will ask you for the pin you've set up per assistant. Why? Well, so that someone doesn't shout into your house "Hey Alexa, open the front door" and she just lets them. That wouldn't be very secure! - Using the Google assistant app, you add your unlock at X time routine and within that one routine, add an additional action that is the PIN number. When it runs, the assistant won’t show that it worked, but if you check the lock/eufy app, you’ll see it unlocked. As for the device, i've tested all the unlocking features from key to fingerprinting to code entry. The key pad is a little sensitive, but overall it works. The fastest entry is the fingerprinting. I love having the keys just in case the "smart" part craps out. I imagine if you have all the holes already in your door, install is a breeze. I didn't, so that was fun but had nothing to do with the product itself. The instructions are very clear and each part is labeled via step number in their respective boxes, so it's very hard to mess up. The Eufy app isn't terrible, it seems to work pretty well. A couple of times it had trouble unlocking via wifi. Is it my wifi or the app? Not sure. You can set passcodes per person and it'll record who entered the building in the app so it's a nice way of keeping track. Design-wise, I was surprised at how sturdy the lock itself is. It's hefty and definitely feels like it's built to last. It's also very sleek looking. Sure, it's a little pricy but I'd rather feel safe than not and with this, I definitely feel safer.

It's a sleek looking lock that works as required. Finger print is instant. The app has all the features expected from the lock. My personal favorite is the auto lock feature, that will lock the door automatically even if you've forgotten to do so after leaving the house or going to bed. Comes with a clean looking app. Best part, I no longer need to carry my keys with me.

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I purchased 3 Eufy locks and 2 video doorbells for outside gates. Planning to have 2 lock/doorbells paired through Eufy app as advertised. When doorbell rings the notification enables you to respond to visitor but the screen does not allow you to unlock the door. This is a software problem. Eufy technical support has been terrible. They sometimes respond every 24-48 hours between contacts and will not answer or make a phond call to discuss. They ask for videos to be sent which I have done on numerous occasions. They change the enquiry ticket number repeatedly and so I expect it is difficult to keep track of the issue. Infortunately it is too late to get a refund from Amazon. Eufy have offered nothing in the way of help - no offer to replace. Terrible company with poor support. A waste of about £2000.00. Will never buy Eufy products again.

Bought this in 2023 for our vacation home and it's been a great purchase. The battery lasts a long time and the app is easy to use. Must happier with this than with Eufy security cameras I bought at the same time. They no longer work.

Perfect. Best smart lock. Alexa compatibility if great. The variable options to open from finger print to code to alexa or actual key is marvelously. Built in Wifi also makes it easy to control from anywhere in the world and get notifications of who opens and locks ur door from family members