---
product_id: 409871540
title: "Opal 2.0 with 0.75 Gallon Tank"
brand: "profile"
price: "MX$25990"
currency: MXN
in_stock: true
reviews_count: 9
category: "Profile"
url: https://www.desertcart.mx/products/409871540-opal-2-0-with-0-75-gallon-tank
store_origin: MX
region: Mexico
---

# 0.75 gal side water tank boost WiFi & voice control smart sync 38 lbs ice/day rapid output Opal 2.0 with 0.75 Gallon Tank

**Brand:** profile
**Price:** MX$25990
**Availability:** ✅ In Stock

## Summary

> ❄️ Elevate your chill game with the smartest nugget ice maker on the block!

## Quick Answers

- **What is this?** Opal 2.0 with 0.75 Gallon Tank by profile
- **How much does it cost?** MX$25990 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.mx](https://www.desertcart.mx/products/409871540-opal-2-0-with-0-75-gallon-tank)

## Best For

- profile enthusiasts

## Why This Product

- Trusted profile brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Integrated Water Tank:** 0.75-gallon reservoir triples ice production capacity without constant refills.
- • **Massive Daily Ice Output:** Generates up to 38 pounds of fresh nugget ice in 24 hours—never run out during gatherings.
- • **Smart Connected Convenience:** Control and schedule ice production remotely via WiFi and Alexa/Google voice commands.
- • **Chewable Nugget Ice Perfection:** Serve crave-worthy, soft, and crunchy ice that elevates every drink experience.
- • **Sleek, Intuitive LED Interface:** Modern touchscreen display offers precision control with distraction-free operation.

## Overview

The GE Profile Opal 2.0 is a premium countertop nugget ice maker featuring a 0.75-gallon side water tank for extended ice production, capable of producing 38 pounds of chewable, crunchy nugget ice daily. Equipped with built-in WiFi and voice control compatibility, it offers seamless smart home integration and scheduling via the SmartHQ app. Its sleek black stainless steel design and intuitive LED touchscreen make it a stylish and functional addition to any modern kitchen or home bar.

## Description

Opal Nugget Ice, is The Good Ice! Our nugget ice is chewable, crunchy, and airy in texture – because it’s made from compacted ice flakes! Our modern style countertop nugget ice maker is developed to avoid ice clumps and produces one pound of fresh ice per hour and has a large-capacity bin that holds up to 48 ounces of crunchable nugget ice - that's 24 pounds of ice per day. Begin enjoying your first batch of ice in 20 minutes or less with the rapid production of this countertop ice maker. This ice maker includes a side water tank that increases ice production by up to three times over standard rates from a built-in reservoir, reducing the need for frequent water refills during high demand. Innovative design and cutting-edge details enhance this clean, modern style ice maker. Easily pair your ice maker’s built-in WiFi with the SmartHQ™ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates and access voice control capabilities through Alexa and Google. LED display screen illuminates while being used and goes dark when at rest, providing distraction-free functionality that fits your home.

Review: Good piece of gear - Okay, I’ve had the GE Opal 2.0 since July 2025, and I think I can share some valuable insights before you make a purchase. First and foremost, the machine is top-notch and meets the high standards of their Profile line. It’s well-crafted and performs exceptionally well, although it does have a few quirks that I can tolerate given its quality and the consistently great ice it produces. If you’re considering buying an Opal 2.0, you’ll need to commit to either a strict descaling schedule, which can be inconvenient, or invest in a water delivery service to have large bottles of distilled water delivered to your door. Personally, I prefer the latter option. I live in Virginia, where our water is not hard at all, especially compared to the Southwest. Even with regular monthly descaling, the machine would occasionally lock up after limping for weeks. The GE representative advised me that for optimal ice quality and performance, it’s crucial to use distilled water and descale the machine once a month. GE sent me a replacement under warranty, but unfortunately, the warranty period doesn’t reset. The new machine is a 2026 model (my old one was a 2024), and it’s even more impressive than the one I had. Some great improvements include a metal scoop with a magnetized holder that snaps onto the side of the tank. It also comes with descaling powder as an alternative to vinegar, a descaling filter, and an air filter. Now, let’s address the quirks: (1) When you clean the machine, the cleaning light never turns off, as per the manual. Mine hasn’t turned on on two separate machines. (2) You need to prime the pump inside the water reservoir. It can take a few attempts, and I’m not an engineer, but you have to force water into the pump to start it pumping. Some people recommend using a turkey baster or holding your finger over the intake to create suction. I’ve found both methods effective. You only need to do this once.
Review: DO NOT BUY. Go get the Opal 1 version, this one is just plain terrible. And so is Opal support. - ========== Final update: 7/25/2023: OnPoint responded to the BBB complaint. I was offered to continue waiting an undetermined amount of time for a 3rd new unit, I opted to get completely out of this mess. The 2nd unit is being shipped back right now and upon receipt, GE is providing a full refund. Meanwhile I already have an Opal 1 in its place and quite happy, and it was about 1/2 the price. So what would you gain by going the Opal 2 route (other than a giant headache)? A front panel that lights up letting you know, by words, what is going on with the ice maker. The Opal 1 has an LED ring that pulses or changes color and you kinda have to decipher it but it isn't any big deal. The 2 also has the app and you can schedule the ice maker to turn on and off at certain times or even tap a button on your phone to turn it on or off. I kinda liked that so what I've already done is programmed a smart plug to work on a schedule and it can be controlled via app as well so nothing lost there. 'Sonic' ice is absolutely spectacular. There are now lots of these ice makers on the market. My biggest advice is to make sure to get one that includes a side tank or is directly plumbed to your R/O system otherwise you'll forever be jumping up and refilling small amounts of water. =========== Another update: 7/17/2023: I submitted a complaint with the BBB over the weekend regarding OnPoint Warranty Solutions LLC which is the official support group for GE Opal. I also offered to provide 33 emails I've had with support (sent/received). I have still not had any communication returned from support. Buyer beware if you need any product support, which you most likely will. Working on figuring out a contact directly with GE to discuss the product and experience with support. I had actually requested this information from Onpoint but have not had a response. =========== Update 7/13/2023: nothing to report. GE Opal "advanced" support has gone completely dark. No tracking info on a replacement unit (which by the way would be Unit #3 since March). I've requested tracking info multiple times on the 3rd unit and they are non-responsive. I think these Opal units are like playing craps, sometimes you run hot and have a great time, but most of the time you end up heading back to your hotel room early with nothing in your pocket because the casino drained you. Not sure what else to say. Tomorrow I will be contacting the BBB. Shoddy engineering on product, worse on support. To recent purchasers, enjoy the ice, it is indeed fantastic. Just be ready to have your experience take a 180 on you. Then I wish you the best of luck with your giant paperweight. I'm still holding onto hope that I'll be able to provide a much better update on this. ========== Review written by my husband. DO NOT BUY. Absolutely terrible product and terrible support. Yes when it works the ice is spectacular, but go buy the Opal 1 version. I know multiple people who have the Opal 1, never use distilled water and never descale and never have problems. The GE developers got this product wrong. Purchased March 11, 2023. Plain and simple, this product has issues and support is terrible. Within a couple of weeks of purchasing we noticed some strange noises coming from the unit. Not much longer the noise became overwhelming and we simply had to just turn the unit completely off (see video that support requested from me). Too late to return so we worked with Opal support. The experience overall has been terrible. The number one thing that support says is to always use distilled water. Yet nowhere on the product does it state this and I don't know anyone who would buy an expensive ice maker to also have to always purchase special water to use in it. We have an R/O system in place and always use that. The other thing that support will say is that every two weeks you have to descale the unit. This means removing all ice and draining all water, adding in a mixture of water and vinegar and running that through the cleaning cycle several times, then flush that all out, wiping everything down good, make several batches of ice and throw that away to make sure you are not mixing all that vinegar in with your icewater or drink. The descaling process basically take overnight as you have to stuff a rag or sponge up into the unit and let it sit during this downtime process. We also purchased the official GE Opal filter. This makes no difference in operation of this unit and is a waste of money. After working with support for weeks and weeks, they finally said they would send a replacement unit. Their standard process for replacement is to send a refurbished unit. So now you pay lots of money for a product that doesn't work right only to get a unit that someone else had a problem with and was returned? Upon receipt of this 'new' replacement unit, the instructions state that there could be some leftover crud from their cleaning process. Yeah, okay, see the next picture. I spent two hours trying to clean that crap out of the unit, flushed several cycles through, tossed ice, that stuff is still everywhere. I decided to keep trying to clean it anyway. BUT, when I then proceeded to connect the unit to my home network, the password printed on the label on the back of the unit didn't work. I struggled for some time before reaching out to support and providing that information plus the picture of the disgusting unit. The manager seemed a bit shocked and personally called me, the unit should never have been shipped that way and it was obvious and acknowledged that they completely messed up repairing someone else's returned unit that had wifi problems and wasn't cleaned right and then sent to me. The outcome of this: I was told I would be receiving a brand new replacement unit. Flash forward 2 1/2 weeks later, I still have not received any shipping/tracking information and unit #2 that I have at the house now sits dark on the counter. When I asked repeatedly for tracking information I was asked to have patience as the supply chain was having issues. At this point I specifically requested a full refund as it has been several months with nothing but a crappy experience and very little ice to enjoy along the way. We'll see how this all pans out but my advice based on my personal experience with this product and their support is to avoid it completely. I was going to suggest to purchase the extra coverage but I can't in good conscience advise anyone to pay for this product period. Go out and google opal ice maker noise, or why does my opal ice maker scream like a banshee, something along those lines. You'll see lots of people sharing. For many this occurs after the warranty period (you know, that time where they'll gladly send you a used replacement) and they tear the thing apart and try to experiment with different ideas to solve the problem. One post I read even said the buyer eventually just tossed it in his garage because it is unusable. I'll update this review once I hear something back from support. But this purchase has been nothing but pure frustration and a huge time waster. The simple fact that they say you have to use distilled water and a full descaling/cleaning with downtime every two weeks should create a class action suit as nowhere does the product state this when considering a purchase. I'm mad as hell about this purchase but it sure looks like GE doesn't care, or stand by it's products.

## Features

- OPAL NUGGET ICE, THE GOOD ICE - Serve up chewable, crunchable, craveable nugget ice that's ready fast and retains its flavor, unlike traditional hard cubes. Refreshing nugget ice is made from compacted ice flakes and is perfect for cocktails, sodas and other beverages..Hertz/Amps - 60 Hz; 2.5 A. UV Water Treatment : Yes.
- 38 POUNDS OF ICE PER DAY - Begin enjoying your first batch of ice in 10 minutes. Never run out of nugget ice thanks to a large capacity ice maker that makes one pound of fresh ice per hour and holds up to 48 ounces at a time
- BUILT-IN WIFI AND VOICE CONTROL - Easily pair your ice maker’s built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google
- WATER TANK - Eliminate the need for an outside water source with an attached water supply for ice, which allows you to produce up to three times more ice and easily detaches for clean up
- LED DISPLAY SCREEN - Precision control is available at the touch of a screen thanks to an intuitive LED screen that illuminates when being used and darkens when at rest

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B09649DDTN |
| Best Sellers Rank | #33 in Appliances ( See Top 100 in Appliances ) #27 in Ice Makers |
| Brand | Profile |
| Brand Name | Profile |
| Capacity | 3 Pounds |
| Customer Reviews | 3.7 out of 5 stars 4,696 Reviews |
| Global Trade Identification Number | 00084691856443 |
| Included Components | Ice Maker, Drip Tray, Ice Scoop, Side Tank |
| Item Dimensions D x W x H | 17.5"D x 13.43"W x 16.5"H |
| Item Type Name | GE Profile Opal Nugget Ice Maker with Side Tank |
| Item Weight | 38 Pounds |
| Manufacturer | GE Appliances |
| Material Type | Stainless Steel |
| Model Name | GE Profile Opal Nugget Ice Maker with Side Tank |
| Model Number | XPIO13BCBT |
| Part Number | XPIO13BCBT |
| Product Dimensions | 17.5"D x 13.43"W x 16.5"H |
| Refrigerant | R600a |
| UPC | 084691856443 |
| Unit Count | 1.00 Count |
| Voltage | 120 Volts |
| Warranty Description | Limited 1-year entire appliance |
| Wattage | 300 watts |

## Product Details

- **Brand:** Profile
- **Capacity:** 3 Pounds
- **Model Name:** GE Profile Opal Nugget Ice Maker with Side Tank
- **Product Dimensions:** 17.5"D x 13.43"W x 16.5"H
- **Wattage:** 300 watts

## Images

![Opal 2.0 with 0.75 Gallon Tank - Image 1](https://m.media-amazon.com/images/I/51O8sZYbvFL.jpg)
![Opal 2.0 with 0.75 Gallon Tank - Image 2](https://m.media-amazon.com/images/I/811asqI6oUL.jpg)
![Opal 2.0 with 0.75 Gallon Tank - Image 3](https://m.media-amazon.com/images/I/81HMRmf45hL.jpg)
![Opal 2.0 with 0.75 Gallon Tank - Image 4](https://m.media-amazon.com/images/I/81AYm9yjGdL.jpg)
![Opal 2.0 with 0.75 Gallon Tank - Image 5](https://m.media-amazon.com/images/I/814oMgbyOsL.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: How Ling does the ice last in the bucket while not in use?**
A: Hi - Thank you for reaching out to us and for your interest in our fabulous Profile Opal icemaker. The ice bin is not refrigerated and does not keep the ice frozen. As the ice melts, the melted water is cycled back through the Opal to make delicious, fresh ice as long as the unit is turned on. We hope you choose our Profile Opal for your home. Kind regards - Vikki@GEA

**Q: Does it not keep the ice frozen?**
A: Hi - Thank you for your interest in our great Profile Opal ice maker. This unit does not keep the ice frozen. The ice maker will continue to make ice until the bin is full or you run out of water. If the ice is not used it will melt with time and the melted water is then cycled back through to make delicious chewable ice. It is a great addition to any kitchen, game room or home bar. All our best! Vikki@GEA

**Q: Where can i get this product in hawaii? no one ships to hawaii it seems.**
A: Amazon ships there.

**Q: Can the Major Appliance Protection Plan be purchased/added if the ice maker is purchased from the Amazon Used Warehouse?**
A: Hi - Thank you for your interest in our wonderful Profile Opal ice maker. We recommend checking with Amazon customer service about purchasing a "Major Appliance Protection Plan" on a used product. We can confirm the original manufacturer's warranty is not valid on a used product. We hope this is helpful. Kind regards - Vikki@GEA

## Customer Reviews

### ⭐⭐⭐⭐⭐ Good piece of gear
*by M***S on April 23, 2026*

Okay, I’ve had the GE Opal 2.0 since July 2025, and I think I can share some valuable insights before you make a purchase. First and foremost, the machine is top-notch and meets the high standards of their Profile line. It’s well-crafted and performs exceptionally well, although it does have a few quirks that I can tolerate given its quality and the consistently great ice it produces. If you’re considering buying an Opal 2.0, you’ll need to commit to either a strict descaling schedule, which can be inconvenient, or invest in a water delivery service to have large bottles of distilled water delivered to your door. Personally, I prefer the latter option. I live in Virginia, where our water is not hard at all, especially compared to the Southwest. Even with regular monthly descaling, the machine would occasionally lock up after limping for weeks. The GE representative advised me that for optimal ice quality and performance, it’s crucial to use distilled water and descale the machine once a month. GE sent me a replacement under warranty, but unfortunately, the warranty period doesn’t reset. The new machine is a 2026 model (my old one was a 2024), and it’s even more impressive than the one I had. Some great improvements include a metal scoop with a magnetized holder that snaps onto the side of the tank. It also comes with descaling powder as an alternative to vinegar, a descaling filter, and an air filter. Now, let’s address the quirks: (1) When you clean the machine, the cleaning light never turns off, as per the manual. Mine hasn’t turned on on two separate machines. (2) You need to prime the pump inside the water reservoir. It can take a few attempts, and I’m not an engineer, but you have to force water into the pump to start it pumping. Some people recommend using a turkey baster or holding your finger over the intake to create suction. I’ve found both methods effective. You only need to do this once.

### ⭐ DO NOT BUY. Go get the Opal 1 version, this one is just plain terrible. And so is Opal support.
*by S***. on July 7, 2023*

========== Final update: 7/25/2023: OnPoint responded to the BBB complaint. I was offered to continue waiting an undetermined amount of time for a 3rd new unit, I opted to get completely out of this mess. The 2nd unit is being shipped back right now and upon receipt, GE is providing a full refund. Meanwhile I already have an Opal 1 in its place and quite happy, and it was about 1/2 the price. So what would you gain by going the Opal 2 route (other than a giant headache)? A front panel that lights up letting you know, by words, what is going on with the ice maker. The Opal 1 has an LED ring that pulses or changes color and you kinda have to decipher it but it isn't any big deal. The 2 also has the app and you can schedule the ice maker to turn on and off at certain times or even tap a button on your phone to turn it on or off. I kinda liked that so what I've already done is programmed a smart plug to work on a schedule and it can be controlled via app as well so nothing lost there. 'Sonic' ice is absolutely spectacular. There are now lots of these ice makers on the market. My biggest advice is to make sure to get one that includes a side tank or is directly plumbed to your R/O system otherwise you'll forever be jumping up and refilling small amounts of water. =========== Another update: 7/17/2023: I submitted a complaint with the BBB over the weekend regarding OnPoint Warranty Solutions LLC which is the official support group for GE Opal. I also offered to provide 33 emails I've had with support (sent/received). I have still not had any communication returned from support. Buyer beware if you need any product support, which you most likely will. Working on figuring out a contact directly with GE to discuss the product and experience with support. I had actually requested this information from Onpoint but have not had a response. =========== Update 7/13/2023: nothing to report. GE Opal "advanced" support has gone completely dark. No tracking info on a replacement unit (which by the way would be Unit #3 since March). I've requested tracking info multiple times on the 3rd unit and they are non-responsive. I think these Opal units are like playing craps, sometimes you run hot and have a great time, but most of the time you end up heading back to your hotel room early with nothing in your pocket because the casino drained you. Not sure what else to say. Tomorrow I will be contacting the BBB. Shoddy engineering on product, worse on support. To recent purchasers, enjoy the ice, it is indeed fantastic. Just be ready to have your experience take a 180 on you. Then I wish you the best of luck with your giant paperweight. I'm still holding onto hope that I'll be able to provide a much better update on this. ========== Review written by my husband. DO NOT BUY. Absolutely terrible product and terrible support. Yes when it works the ice is spectacular, but go buy the Opal 1 version. I know multiple people who have the Opal 1, never use distilled water and never descale and never have problems. The GE developers got this product wrong. Purchased March 11, 2023. Plain and simple, this product has issues and support is terrible. Within a couple of weeks of purchasing we noticed some strange noises coming from the unit. Not much longer the noise became overwhelming and we simply had to just turn the unit completely off (see video that support requested from me). Too late to return so we worked with Opal support. The experience overall has been terrible. The number one thing that support says is to always use distilled water. Yet nowhere on the product does it state this and I don't know anyone who would buy an expensive ice maker to also have to always purchase special water to use in it. We have an R/O system in place and always use that. The other thing that support will say is that every two weeks you have to descale the unit. This means removing all ice and draining all water, adding in a mixture of water and vinegar and running that through the cleaning cycle several times, then flush that all out, wiping everything down good, make several batches of ice and throw that away to make sure you are not mixing all that vinegar in with your icewater or drink. The descaling process basically take overnight as you have to stuff a rag or sponge up into the unit and let it sit during this downtime process. We also purchased the official GE Opal filter. This makes no difference in operation of this unit and is a waste of money. After working with support for weeks and weeks, they finally said they would send a replacement unit. Their standard process for replacement is to send a refurbished unit. So now you pay lots of money for a product that doesn't work right only to get a unit that someone else had a problem with and was returned? Upon receipt of this 'new' replacement unit, the instructions state that there could be some leftover crud from their cleaning process. Yeah, okay, see the next picture. I spent two hours trying to clean that crap out of the unit, flushed several cycles through, tossed ice, that stuff is still everywhere. I decided to keep trying to clean it anyway. BUT, when I then proceeded to connect the unit to my home network, the password printed on the label on the back of the unit didn't work. I struggled for some time before reaching out to support and providing that information plus the picture of the disgusting unit. The manager seemed a bit shocked and personally called me, the unit should never have been shipped that way and it was obvious and acknowledged that they completely messed up repairing someone else's returned unit that had wifi problems and wasn't cleaned right and then sent to me. The outcome of this: I was told I would be receiving a brand new replacement unit. Flash forward 2 1/2 weeks later, I still have not received any shipping/tracking information and unit #2 that I have at the house now sits dark on the counter. When I asked repeatedly for tracking information I was asked to have patience as the supply chain was having issues. At this point I specifically requested a full refund as it has been several months with nothing but a crappy experience and very little ice to enjoy along the way. We'll see how this all pans out but my advice based on my personal experience with this product and their support is to avoid it completely. I was going to suggest to purchase the extra coverage but I can't in good conscience advise anyone to pay for this product period. Go out and google opal ice maker noise, or why does my opal ice maker scream like a banshee, something along those lines. You'll see lots of people sharing. For many this occurs after the warranty period (you know, that time where they'll gladly send you a used replacement) and they tear the thing apart and try to experiment with different ideas to solve the problem. One post I read even said the buyer eventually just tossed it in his garage because it is unusable. I'll update this review once I hear something back from support. But this purchase has been nothing but pure frustration and a huge time waster. The simple fact that they say you have to use distilled water and a full descaling/cleaning with downtime every two weeks should create a class action suit as nowhere does the product state this when considering a purchase. I'm mad as hell about this purchase but it sure looks like GE doesn't care, or stand by it's products.

### ⭐⭐⭐⭐⭐ Very nice ice Maker, My family loved it.
*by D***R on December 4, 2022*

Set up is easy. Ice maker should be near a sink. I can not imagine having it without the extra tank. We fill the tank at least once a day for a family of 4. (Get the tank!) I had to try about 10 times to get WIFi App to sink up. We shut the ice maker off at 9pm and it still has ice in when we turn it at 6am. We have an open floor plan so it is a little louder than I had hoped but I feel like you just get used to it. A few days after use it said I need to descale it even though we have a water softener. GE said to unplug it let it rest. The Error went a way. I did purchase the extended warranty. Lots of good ytube videos on how to open it up and clean the inside. Will update this review in a few month. The ice is perfect and makes drink cold fast with little foam. Not hard to chew and is helping me get more daily water intake. The drip tray is my only complaint so far. When you open the ice drawer it drips so you need a paper towel. 12/12/22- had to set it to cycle off every few hours otherwise it starts squealing. The internal defrost cycle does not seem to work that great. So I would not advise trying to run it for 16 hours straight. 12/26/22- so still dealing with squealing. I have been playing around with the schedule to give it more chances to defrost. I think the squealing comes from it not being about to push the frozen ice out. Still love the ice so not giving up yet. 12/28/22- did several cleaning cycles with bleach. Set up running time for hour on then and hour off. Moved it so it has good ventilation on both sides. No squealing so far after changes. 1/14/23- to sync up to phone app pull up a chair and sit right next to it with your phone. Any further away does not seem to work. My machine has been working fine as long as it has several off cycles between run times. If I try to leave it on for more than a few hours it always start making unpleasant noises. It has lost WiFi twice and each when it keeps running without programming it starts making all kinds of bad noises. Just my personal experiences. Keep with a on/off hourly schedule.

## Frequently Bought Together

- GE Profile Opal 2.0 with 0.75 Gallon Tank, Chewable Crunchable Countertop Nugget Ice Maker, Scoop included, 38 lbs in 24 hours, Pellet Ice Machine with WiFi & Smart Connected, Black Stainless Steel
- GE Profile Opal | Replacement Water Filter for Opal Nugget Ice Maker | Cleans and Filters Water for Fresh Ice | Replace Every 3 Months for Best Results | Easy Install | Pack of 1
- GE Profile Opal | Cleaning Supplies Kit for Opal Nugget Ice Maker | Ice Machine Cleaner Kit Includes (1) 5 oz Bottles of Cleaning Solution, (1) Cleaning Cloth,Green

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*Product available on Desertcart Mexico*
*Store origin: MX*
*Last updated: 2026-05-28*