ActiveWrap Shoulder Ice Pack Wrap, Large/X-Large, 2 Hot & Cold Gel Packs

This shoulder wrap is VERY well made. It is easy to put on and remove. It provides HEAT OR COLD relief around my ENTIRE shoulder and stays in place (unlike trying to use a rectangular gel pack). A shout out for the seller—I ordered a size Large because I had read a couple of reviews saying that the shoulder wrap ran small. When I received my size Large, the tightening strap went part way around my back because it was simply too big for me. Also, the top of the shoulder portion rippled because there was so much more space in that area than my shoulder could fill. I reached out to the seller through Amazon to ask for a replacement Small/Medium. They quickly sent me the replacement cloth portion, along with a pre-paid shipping label to return the size Large. In two days, I had that replacement! Their customer service matches the quality of their product. Highly recommend!

About a month ago, I had rotator cuff surgery; the procedure I underwent was Superior Capsular Reconstruction. Once the large bandage was removed (three days after surgery), I used the ActiveWrap with gel pouches. While the large bandage was in place, I used the Ice Pack the hospital provided, along with a frozen bag of peas. The ActiveWrae product performed better than expected, reducing swelling. I used it for 20 minutes, then took a 40-minute break, during the first week after surgery. In the second week, I iced the surgically repaired shoulder five times a day. I am maintaining this routine and continue using it after therapy. I ordered two additional gel pouches, which proved helpful, and I recommend them along with the ActiveWrap shoulder ice pack wrap. I found the ActiveWrap ice pack easy to use, and unlike the plug-in ice machine, it provides mobility while icing, and costs much less. As suggested, I ordered the extra-large size for shoulder reconstruction surgery; however, once the large bandage was removed, the large size would have been sufficient. I found the gel pouches remain cold for about 30 minutes, which is 10 minutes longer than recommended. I am incredibly pleased with the product and highly recommend it.

Update: I’m leaving my initial review in the hopes that others with this issue will know how to fix it and how awesome the customer service is with this company. After leaving this review, I got a message next day telling me that they would refund my purchase price and to keep the wrap to give to someone else who might be able to use it. While I believe the item I received is a defective item (the arm hole and shoulder sections are a clear mismatch), the cold packs are the bomb, and I will definitely use them! Plus, they refunded my money as well as allowing me to keep the item. I may try to make an adjustment to the arm to see if I can make the product usable. Regardless, I give their customer service great marks and I would try one of their products again for that reason alone. Just know you need to contact CS if you have an issue and they will work it out promptly. Amazon won’t allow returns through their system. I love the gel packs that come with this product. I liked that the product had multiple ice packs in it and that they were made of hot/cold gel. I was so excited to try it. As a plus sized woman, I ordered the XL size to ensure it would fit around my arms. My arms aren’t huge, but they’re not small either. So it’s a usual concern for me. I wear about a size 16/18 in tops and dresses. Many customers had noted how large the l/XL wrap was, so I was sure it would be big if anything. The armhole on this wrap was so tight, I couldn’t wear it comfortably for even a few minutes. Additionally, the shoulder portion was so much bigger than my chest that I couldn’t make it fit by tightening the straps because my arm wouldn’t fit all the way into the sleeve. There is no way a man with large muscles would have been able to wear this shoulder wrap. Is it a fluke? A defect? I have no idea because the worst part of the entire experience is that I specifically ordered this wrap because the description says it’s refundable and backed by a fit guarantee. But when you try to return it, Amazon says it is ineligible for return. Nice bait and switch! So, I guess I’m out the cost of this wrap because I can’t wear it and can’t return it. Total waste. Buyer beware. If you’re concerned about size, look elsewhere!

Bought this after a shoulder injury. Comes with 2 of their gel/ ice packs. You can use 1 or both at same time. Each side has a sleeve that you slide it into. Im able to use this for about 30 to 45 mins and then throw gel packs in freezer for next time. Haven't tried to use it for heat. Definitely worth the $$ in my opinion. Some have said it didn't fit. Can't see how as it is adjustable and can go on either shoulder

Expensive, but if you are in the midst of a problematic shoulder issue and can afford it, don't hesitate. It is really difficult to keep hot or cold packs on a shoulder, and this does it. Wonderfully. I put it on and can go about doing whatever it is I want to do. You don't have to sit still and hope it doesn't fall off. I broke down and also purchased two additional packs. They way the product is sold, with the two packs, you can do cold, then heat up the packs and do hot, but you can't go back to cold right away. It is the cold-hot-cold that helps with the blood flow, therefore the benefit of a second set of the gel pack inserts. You won't be able to use this device if you are in an immobilizer. But if you are in a situation where you will be immobilized, you will have an extended rehab to regain strength and function and being able to apply thermal modalities like this is extremely beneficial. [I'm having my second surgery in two weeks. I think I am going to see if I can manage this thing on top of an immobilizer-without violating movement constraints. It won't strap on, but it might just stay "on top" and therefore help with pain control.]

This product works well when using the supplied gel packs for cold therapy. It is well put together and should last a long time. I have a 41 inch chest and I purchased a L/XL size. It seems to be a bit too large for my body (5' 11" 173 lbs). It is not as snug as I would like around my shoulder. The Velcro straps help but to ensure good contact against my shoulder, I have to pull them so tight the wrap folds over and becomes uncomfortable. I like the way the packs maintain flexibility when frozen and their form stays consistent as they cool down. What I don't like about the packs is what you have to do to heat them up. You are required to put them in a container, submerge them in water and then put them in the microwave. Even after doing that I had problems with even heating. There would be extremely hot spots, usually on the edges.

My wife is scheduled for a total reverse shoulder, but the appointment is 8 weeks away. she has been experiencing a lot of pain and discomfort. I found this on Amazon and bought it for her. It has given her a lot of relief. The material used is superior and the pockets for the ice packs are perfect. The Velcro straps allow her to tighten where she gets support while at the same time the cold therapy needed to reduce the level of pain. For her post surgery treatment we will probably get one of those cold water circulating machines, but I have to say, this could handled what is needed if we were to buy the two additional ice packs offered.

I am currently using this to ice my shoulder having undergone rotator cuff muscle repair 2 weeks ago. I showed up at my surgeon's office wearing it and he said, "That's absolutely a great way to ice." It's very convenient having 2 sets of ice packs. It fits snugly, and I actually have better and more comfortable support for my shoulder and arm than in the sling issued to me after surgery. I find that this contains my arm successfully and I am prevented from doing any movement that would harm it. The ice is long-lasting and penetrating from both front and back. There are two pockets for ice; one pocket puts it closer to the surface of the skin. It's easy to put on and take off. Took me a little while to figure out how to do it myself, but once I got chest strap adjusted correctly, it's now very easy. I highly recommend this product. I have all the ActiveWrap hot/cold therapy wraps now and have used them all successfully for various injuries and conditions. This is a winner from a very winning company. As far as I'm concerned, it's worth a little bit more than some of the others because of the quality.

As mentioned by a few buyers, it is a little bulky and heavy. The weight is due to the heating/icing gel packs. The wrap fits nicely on me and there are little spaces here and there that cannot fit to my body. I like the fact that there are two pockets for me to insert the gel packs. One for mild effect while the other offers a stronger effect. The strap allows my body to bear part of the weight unlike other type of shoulder wraps that require my already-injured shoulder to bear the weight alone. Having been discharged from a major shoulder surgery just 3 weeks ago, this is especially helpful. After searching extensively, this ActiveWrap is the closest thing to what was used on me in hospital by physiotherapists, since theirs are not available on public shelves.

excellent product with being hot /cold gel packs ,fits shoulder great .Also works well without packs for support for shoulder when walking or working.

Bought for my brother-in-law and he said it helped a lot and worked great!