AECOJOY 13'×10' Patio Awning Retractable Awning Sun Shade Awning Cover Outdoor Patio Canopy Sunsetter Deck Awnings with Manual Crank Handle, Beige

This is the second awning we've purchased from this company. Several years ago we bought the 8' wide awning and have been pleased with it. The awning held up well. We'd made some adjustments to the patio, and wanted a second awning to supplement the one we already had. Of course I went back to the same company. It arrived in record time. Again, the materials used are high quality. And while not entirely easy to assemble, we were able to put it together in a couple of hours. However, there were some issues. 1) one of the mounting bars (which on this model have to be put together as they're in two pieces and would be too long to ship in a single piece) was the wrong one. The company had shipped us two RIGHT hand bars instead of a right and left bar. We were able to make it work, but it required drilling additional holes in the other end to be able to attach the screws. 2) one of the adjustment bolts was cross-threaded. Again, we were able to make it work by tapering the end of the bolt, thereby grinding off the ruined threads. And 3) the two nylon washers that keep the moving arms separated were missing, requiring a trip to the hardware store to find 2 nylon washers that would fit (about $0.59 cents for both - but a nuisance nonetheless). It's up now. It's functional and serves its intended purpose. A little tighening up on the distribution side of things and this would be a 5-star review.

We are very satisfied with these awnings. We bought 4, 8 ft tan awnings. Assembly was done by one person (me) and a child as my assistant. The videos helped and I Referred to the paper copy included and the videos to counter check and be sure I was doing things right. It took some patience but came together pretty well. For hanging the awning you will need two people and two ladders and need know a little something about proper fastening. Such as securing it properly so that it won’t be hazard. These are easy to roll out and rolling in takes just a tad bit of effort but is pretty easy also. The one problem I had was with the T bolt that connects the side arm bar to the front of the awning and allows it to be pushed in and out. We had two bolts shear off. One before we assembled the whole thing and hung it, and another one after we had it assembled and hung. The company was great the first time it happened and sent out the replacement part quickly stating that they had strengthened this part and it shouldn’t happen again. I recently messaged them about the second part that broke and requested a new part for every awning to be sure it doesn’t happen again. If they don’t send the parts I will update but as of now I am a satisfied customer and despite the hassle of the bolts shearing off I would still order these awnings again. They are great.

Much nicer than I anticipated but the directions are absolutely terrible.

13x10 size. Read a lot of mixed reviews so was a little skeptical but very pleased with tge result. Pieces are not labeled with part numbers so better to do this first so you can work the instructions by the diagram. I mounted to a 2x6 with 4x4 supports and it works great and looks good. Took about an hour to put together and 2 people with step ladders to get it mounted. So far pleased wirh it

After installing the brackets on our house wall then attaching the very heavy awning to the brackets, serious damage was done to our stucco. Nowhere in the item description nor the instructions does it say to NOT install on stucco. We incurred costs to repair and paint our stucco and the seller would not accept responsibility for the damage. We have spent weeks going back and forth with the seller and all they would do is offer us $20 and then $25 - for an awning that cost us over $200! And they also suggested we install the awning on a "different wall". Really? I cannot install it on the wall that I intended it for? Not sure how good the awning is because we could never use it due to the damage its brackets did. But I can say - since the seller will not - to potential buyers to NOT install it directly to a stucco wall. And I can also say that their after-sale support is horrible.

It seems to good sturdy material but what a hard thing to put together. Nothing is labeled for parts. It was the most difficult instructions I've ever had to build with. If the parts were labeled and the instructions were in proper English and maybe a bit more detailed it would be so much easier to build

Completely thrilled and satisfied…. Had issues with a broken part, reached out to seller and shipped immediately including an extra. Great customer service, easy set up and installation. Sturdy and quality.

This awning was purchased for the soul purpose to add element protection on a home self built patio work station. Yes! Engineering had to be considered to install it but all worked out to the liking. The awning parts quality has changed in lieu of videos but all is well and assembly was good for someone with skilled imagination working with tools and drills. (See Photo)