X11PRO / X11+ Electric Scooter 6000W 60V 27AH Standard Battery Dual Motors 50 MPH 56 Miles 11" Tire with Steering Damper 330lbs Max Loading

Well, had a problem with the battery, but after talking to the manufacturer was able to get a replacement. Was bummed at first but atleast this manufacturer will take care of you.

The best scooter ever

We used the scooter for two days and 4 rides. Then it quit. It won’t turn on or charge. We weren't able to reach the company to troubleshoot the problem. Since we started the return process they have been communicating with us. 10/30/24 After some communication issues, we have gotten a refund, however, not for the shipping.

Works great great scooter but it came slightly damaged with a deep scratch otherwise works great!

This scooter met and exceeded our expectations. I’m actually planning on ordering a second one next spring. Will be using them to commute to work in order to save money on gas and maintenance on our vehicles since we both live close to work. There was a slight blemish on the metal handlebars where the paint had been scratched down to bare metal. But very easy to touch up with paint to protect the metal. Haven’t figured out how to add the key to my phone but I was still able to get the Bluetooth to work so I’m good with that. Planning on getting the seat end possibly adding a bike trailer attachment to the back so we can pull our dogs bike trailer behind one of the scooters. I like they also sell replacement parts.

I have this scooter for over a year, and I used it as a daily from work to my home. At the beginning everything was smooth but as soon as the odometer reached 600 miles the amount of problems I had is insane. The front motor glitches on me every time I put it on dual, the bolts were starting to fell off while riding, the Bluetooth keys do not work anymore, and many more problems to write down… and to not mention the customer service! Horrible! They take days to reply! The only good thing about the scooter is that is fast and eye catching.. for the price I definitely expected more!

Es una máquina. Bien hecha

I bought the Yume X11 and have ridden it a few times over the past three weeks. On my third ride, I noticed a slight wobble and realized the rim was slightly bent but it was only noticeable at higher speeds. I contacted customer service and sent them a video and picture showing the rim on a stool vibrating quite a bit, but they refused to acknowledge that there was a bend. Very unfortunate, as the scooter itself is still very nice. Just disappointed with the customer service response.