Robsync Sync Secure Metal Electronic Door Lock with Inbuilt WiFi Controller Main Gate Lock | Heavy Duty Lock | 4 digit PIN Protected | Suitable for SS,Steel,MS,Aluminium,Wooden Gates| Mobile App Based

Amazing product and very helpful after sales Recommended!

The lock works as described. I had some issues initially during the rainy season but were sorted out by the customer care team promptly. I have installed the lock on my iron-wooden double door main gate which is exposed to the weather. Few pointers which will help new buyers: 1. The lock has to be welded and aligned properly if installing on an iron gate. For wooden doors installation is easier. The lock works only when both the sensors are aligned. For this purpose i had to weld a small iron bar on one of the gates to act as a barrier .( Photo attached) 2. The lock is not water proof and it malfunctioned during the rainy season. Best practice is to weld a small protective plate on top of the lock to prevent water ingress( photo attached). After installing the protective plate the lock worked properly without any issues. 3. The range of the remote is adequate . I have tried it from my basement and 1st Floor . Best to have atleast 2 remotes for convenience. 4. The lock needs to be paired with the wifi router. My router is placed around 15 feet from the lock and the signal is adequate for the lock to function. 5. Make sure that the lock power supply and wifi router have power back like inverter, etc so that the lock functions in the event of a power failure.

Pros: 1. Works with remote 2. works with wifi app 3. Can have sub users so that everyone can use app in their phone. Cons: 1. Adapter wire length is small. 2. Does not have latch system. In order to lock, both doors need to be aligned. 3. Remote's range is very less, hardly 15 feet.

Lock is working smoothly, worth the money paid for.

No assistance, completely zero

I recently purchased your product and wanted to express my appreciation for the outstanding customer support I received. The team was not only prompt in addressing my queries but also demonstrated a genuine commitment to ensuring my satisfaction. It's refreshing to experience such dedication to customer service, making me a loyal customer. Thank you for setting a high standard in both product quality and support

Ok

A best and useful product for also security purpose