how long do the pads last, or when should you replace?

Pads are made of thick fabric with a type of towelling outer so you can put them in a washing machine. I bought an extra set of pads so I could have one on/one off at any one time. So far no sign of wear. I think they will last a long time unless your floor is particularly rough and pulls them. That said I use mine on a stone floor and they cope fine.

To clean carpets wouldn't it have to suck the water back into itself? How can it clean carpets if the gunk is left on carpet? What am I missing?

The heat of the steam leaves the carpet damp rather than wet and the residue dries very quickly. The carpet is cleaned but the main advantage is that the steam heat sanitises the carpet killing any bugs that may exist in the pile. We have used it on tiles and carpets and found it to be really effective. Hope this is of help.

No, definitely NOT a carpet washer! You can use it ‘refresh’ a rug or small area of carpet with a bit of steam, but not wash. It’s a mop that pumps out steam. For carpet wash you need something that sprays out soapy water then sucks it back up, like a Bissell or Vax.

DOES IT CLEAN SETTEES

Hi Janet. I don't know the answer to this I'm afraid. I do know that I was very disappointed with the H20. It didn't clean my tiles or carpets as well as I expected and it made a bit of a mess of one of my wooden floors. I have returned mine and hope for a full refund.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

H2O X5 Green

Product ID: 51089510

Details

Brand
H2O
Included components
Carpet Glider
Model name
X5
Special feature
Lightweight
Surface recommendation
Floor Sink Top

⚡15-second rapid heat-up

🔄2-in-1 mop & handheld steamer

🦠Kills 99.9% germs & viruses

MX$12725

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

Secure transaction

Description

✨ Clean smarter, not harder—steam your way to spotless living! 🧼

LIGHTNING FAST HEAT UP - Get cleaning in just 15 seconds—no waiting, no downtime.
LIGHTWEIGHT ERGONOMIC - At just 2.3 kg, cleaning is comfortable and fatigue-free.
VERSATILE 2 IN 1 DESIGN - Effortlessly switch from floor mop to handheld steamer for all surfaces.
ALL SURFACE COMPATIBILITY - Perfect for sealed floors, carpets, windows, upholstery, kitchens, and bathrooms.
CHEMICAL FREE SANITIZATION - Eliminate 99.9% of germs using only tap water—safe for pets and family.

The H2O X5 Steam Mop and Handheld Steam Cleaner is a multifunctional cleaning powerhouse that heats up in 15 seconds, kills 99.9% of germs without chemicals, and converts easily between mop and handheld modes. Lightweight and compatible with a wide range of surfaces, it offers a hygienic, pet-safe solution for modern homes.

Specifications

ASIN	B00LEGM3UE
Best Sellers Rank	66,270 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 25 in Steam Mops 69 in Steam Cleaners
Brand	H2O
Brand Name	H2O
Capacity	400 ml
Colour	Green
Country of Origin	China
Customer Reviews	4.4 out of 5 stars 2,451 Reviews
Form Factor	Handheld
Heat Time	15 Seconds
Included Components	User Manual, Nozzle, Hose, Carpet Glider, Cleaning Pad
Included components	User Manual, Nozzle, Hose, Carpet Glider, Cleaning Pad
Item Dimensions D x W x H	16D x 26.5W x 54H centimetres
Item Type Name	Steam mop
Item Weight	2.3 Kilograms
Manufacturer	THANE
Model Name	X5
Model Number	206129UK
Model name	X5
Number of Items	1
Part Number	206129UK
Power Source	Corded Electric
Product Warranty	1 year manufacturer.
Special Features	Lightweight
Special feature	Lightweight
Style	H2O X5
Surface Recommendation	Floor, Sink, Door, Curtain, Counter Top, Upholstery, Tile, Carpet, Window, Grout
Surface recommendation	Floor, Sink, Door, Curtain, Counter Top, Upholstery, Tile, Carpet, Window, Grout
Tank Volume	400 Millilitres
Voltage	240
Wattage	1300 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

MX$12725

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

View all Trustpilot reviews