Apple iPhone 14 Pro, 128GB, Silver - (Renewed)

A few minor scratches on volume buttons and around bezel, but otherwise excellent condition. Battery 85%. Keeps charge for a day with average use. Arrived well packaged via DPD. Used it for about a month now with no problems. Recommended.

The refurbished Apple iPhone 14 Pro is in excellent condition, works great, the price met expectations, no complaints. I'm always skeptical about used phones, I always have doubts, but not this time. My son is satisfied. Thank you.

This review relates to the "Amazon Renewed" option and not the iPhone. This really was a bad decision to purchase using the renewed route. Initially I thought this was a reasonably sensible choice given the blurb about the program and that Apple devices are generally very reliable if cared for. The phone arrived with 84% battery capacity, which was disappointing but complied with the terms of the "Renewed" small print. After 6 months use I had to have the battery replaced by Apple at a cost of £100. After 18 months, the phone developed the White Screen of Death issue rendering the phone useless. The cost to replace the screen is close to £400, so after a total outlay of £800 and 18 months of light use, I am left with a worthless paperweight. I have taken this as a very expensive lesson and bought a new phone direct from Apple. I cannot, recommend the Amazon Renewed option. Buyer beware!

Got the phone 3 days earlier, i have 0 major complaints, came with a screen protector and charger and brick, however, the audio of my phone and the microphone wasnt perfect, its muffled, but after dusting it, it sounds alright. the condition was pristine otherwise honestly, scratch free and everything. and even 95 percent battery health !

Arrived before expected delivery date, advertised as excellent condition and it is! Very pleased with product.

Delivery was quick and much sooner than estimated. The phone itself looks like a new phone and functions just as it should. Apart from the fact that is was not in its original Apple packaging, you would not know that it wasn’t a brand new item.

Excellent condition, great price, fast delivery, really pleased with my renewed iPhone 14 Pro.

If I could give them 0 stars, I would. I had bought a refurbished Apple iPhone 14 Pro from this seller and it died within a month of use. The phone got stuck in a “reboot loop”, then died, and when I took it to apple they said it was due to a software issue and it would have been cheaper to just replace it via Amazon. There were multiple issues with the phone; the microphone didn’t work properly and it was device banned on snapchat, they really shouldn’t have sold the phone in the first place. I have never returned an item on amazon before, so was unsure about what was required of me and of the seller - I mentioned this to the seller in the first message, and completely believe that they tried to take advantage of my apparent lack of experience. They asked me to send the phone back, which I did (over a month ago), but never offered to pay postage (they are obligated to) and I had only found out after looking through pages of terms and conditions and legislation. I ended up paying quite a bit for postage too, so that if it got lost I would be insured. Once they received the phone, they had pointed out that there was a crack on the back camera which I had then explained what had happened and that it was covered by the £87.69 Protectyourbubble.com insurance - this would cover accidental damage and theft. They told me that they needed to call me to talk about what we were going to have to do with the phone, and so I did. On this phone call they had said that I needed to send them £50 in order for them to fix my phone, saying it would be cheaper then getting it fixed somewhere else. luckily I had mentioned this to my mum as she thought something fishy was happening so I didn’t pay them instantly and instead tried to figure out my rights etc. Every time they had information to tell me about the phone, they would refuse to put said information into the moderated amazon chat that I had with them and would just ask me to call them. Even when I had asked them to say explicitly what they wanted from me in the chat they would just ignore it. I had told them time and time again that I need the information that they’re telling me recorded in the chat, saying “it's important to me that you tell me this information over this amazon chat, as I would like a clear and transparent line of communication” and their response to that was “No worries dear please feel easy everything recorded in amazon chat so please don't worry about it .please share a phone number our team will contact you resolve your issue”. Unbelievable! It got to the point where I had to write the information they had told me down as they literally wouldn’t and I was uncomfortable that this information was not being recorded. I also expressed the urgency of resolving the issue, explaining that it was causing me significant stress and affecting my mental health. As a university student, not having a functioning phone made it difficult to keep track of work shifts and my studies. Despite this, they basically ignored my concerns. Even after Amazon customer service intervened and directed the seller to provide a full refund, including my return postage, the seller still insisted on phone calls. I repeatedly asked for all communication to stay in the Amazon chat, where it could be documented. I even provided proof of my warranty entitlements to show that I shouldn’t have to pay for repairs. I contacted customer service multiple times, and they had sent messages to the seller through my account twice - stating I want a full refund - to which they replied, “Dear we can’t able to refund you because your phone is out of policy for refund but we will repair your phone for you please share a screen password we need to fix it.” They had my phone for a month, and had told me that I needed to pay them £50 in order for them to repair it, though as soon as I ask for a refund they no longer need me to pay for the repair? If that isn’t a massive red flag then I really don’t know what is. Luckily, amazon got involved again and I was finally issued a refund! I strongly recommend avoiding this seller entirely. If you need a phone, buy directly from Apple — dealing with this seller is simply not worth the stress, hassle, and potential loss of money. Dealing with New Phone House is extremely frustrating and from my experience they tried to drag out this process for as long as possible, probably hoping I would just forget about the phone so they could sell it to someone else. God bless Amazon, my saving grace 🙏

Goed

Je recommande livraison rapide

Je suis très contente mon téléphone Qui a l’air en parfait état J’aimerais recevoir la facture de celui-ci Cordialement Patrick Occelli Je vous fais un deuxième message pour recevoir ma facture. Je vous remercie de votre attention.

Parfait

Super produit . Batterie qui tient super bien l'appareil et au top .