Tripp Lite B021-000-19 KVM Rack Console 1U Rackmount w 19" LCD Display

Buenos materiales y la consola sin duda ayuda con el trabajo en un rack

Great basic rack console. Single input - works well when you need a single input or you're using with another KVM. Only concern is the flimsy rail kit, which twisted a little bit during the install. But once installed in the rack, it was stable and solid.

When I received this item, the mouse pad and keyboard did not work. At first, I thought the PS2 to USB adapter was not working so I contacted Tripp Lite and got a replacement. When the adapter came in, I hooked it up and that did not fix the problem. After contacting Tripp Lite again, I was given a list of actions to take to clear up the problem. (Procedure A) After following that list, the problem was not resolved. When I told Tripp Lite that the procedure they gave me didn't work, I was referred to follow Procedure A. After repeating this step about 5 times without the problem clearing up, I was again told to retry Procedure A. After a few more calls to Tripp Lite and repeating the procedure that didn't work several more times. ( I even made a video of me following their instructions and sent them a YouTube link) I received an email from Tripp Lite with a vague hint that the rackmount display should be returned for service. After sending emails to Tripp Lite requesting repair service for the device I never heard back from them. My best guess is that if they ignore me long enough, the warranty will run out so I can be charged full price for the repair. The only Tripp Lite products I plan on buying in the future are second-hand products. At least then I will not have to worry about dealing with Tripp Lite's Customer (non)Support.

This looked great for our new full size rack but it works but once in a while it has to be disconnected and then it works again. Just sad it has to be reset once in a while.

Although our first KVM had 6+ keys that didn't work; I had a great experience with Amazon completing an advanced RMA! Pros: The unit has a very solid feel. The screen is very stiff when opening (which I like), not flimsy and shaky when typing. The KVM does not flex much with hands resting on the keyboard. Cons: The screen is a little fuzzy and not as clear as I'd expect from a quality LCD