Why there is no sound output?

Our midi pad doesn't sound alone. Make sure you have installed DAW or other softwares on your computer/mobile devices. You can also seek help from Donner Online Customer Team for a Melodics or Cubase Kit code.

Seems it is not compatible with my tablet or mobile phone, what's the matter?

Check the input interface of your tablet or phone. If your tablet or phone input port is USB-C, you can connect it with the OTG cable in the package. If your tablet or phone input port is lightning port, you need to buy USB-A to lightning OTG cable.

What systems are compatible with this product?

Our starrypad is compatible with phone, tablet and computer. Android, ios, windows and mac are compatible. Make sure you download appropriate softwares compatible with these syestems to use.

When I connect my DAW software, it does not respond.

1.Check if the USB cable is intact and make sure the USB cable is connected to the port of your devices. 2.Check the MIDI signal. Select the starrypad model correctly in the MIDI settings in the software settings. 3.Check volume and audio settings.

One or several pads do not produce sound.

1.Check if there are impurities (such as food or liquid) getting into the midi pad. 2.Try to use another interface of the computer, phone or tablet or another cable. 3.Try to reboot the MIDI pad and the computer. 4.Let us know for further details.

Dpd 16 | Desertcart Mexico

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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MX$3757

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

Secure transaction

Description

🔥 Elevate your beats, own the studio groove 🎶

PLUG PLAY ANYWHERE - Class-compliant USB-C connectivity ensures effortless setup on PC, Mac, iOS, and Android—expand with included MIDI cable.
UNLEASH 48 CUSTOMIZABLE PADS - Switch seamlessly between 3 pad banks for triple the creative power with vibrant backlit silicone pads.
MASTER YOUR BEAT WITH PRO TOOLS - Includes 40 music production courses and Cubase LE software to elevate your rhythm game and fast-track your studio skills.
PRECISION CONTROL AT YOUR FINGERTIPS - Fine-tune your sound with 2 assignable faders, 2 knobs, and 3 customizable buttons—plus a Shift key for double the control.
VISUAL FLOW WITH 7 COLOR BACKLIGHTING - Group instruments and samples visually with customizable pad lighting that keeps your workflow intuitive and inspiring.

The Donner STARRYPAD MIDI Pad Beat Maker is a professional-grade USB MIDI controller featuring 16 velocity-sensitive, backlit silicone pads with 3 banks (48 assignable pads), 2 assignable faders, 2 knobs, and 3 buttons for deep customization. Compatible with PC, Mac, iOS, and Android, it offers plug-and-play USB-C connectivity plus MIDI in/out for external gear. The controller includes 40 music production courses and Cubase LE software, empowering creators to produce, perform, and perfect beats with vibrant visual feedback and ultra-low latency note repeat.

Specifications

ASIN	B0C4TLF2GY
Additional Features	Backlit, Beat Maker
Best Sellers Rank	#1,962 in Musical Instruments ( See Top 100 in Musical Instruments ) #11 in Computer Recording MIDI Controllers
Brand	Donner
Brand Name	Donner
Color	Black
Compatible Devices	PC, Phone, iPad, iPhone
Connectivity Technology	USB
Connector Type	USB
Control Method	Touch
Control Type	Percussion Controller, Button Controller, Knob Controller, Fader Controller
Customer Reviews	4.0 out of 5 stars 412 Reviews
Hardware Interface	USB
Hardware Platform	x86-64
Human Interface Input	Buttons
Included Components	MIDI Cable
Instrument	Drum
Instrument Key	Any
Item Dimensions D x W x H	5.87"D x 8.39"W x 1.3"H
Keyboard Description	Ergonomic
Manufacturer	Donner
Material Type	Silicone
Model Name	EC3305
Model Number	DPD-16
Model Year	2000
Noise Control	None
Number of Keys	16
Outer Material	Silicone
Platform	Mac OS X, Windows 10
Product Dimensions	5.87"D x 8.39"W x 1.3"H
Product Style	DPD-16
Special Feature	Backlit, Beat Maker
Supported Software	DAW software such as Cubase LE and Wavelab LE, etc.
Total USB Ports	1
Warranty Description	1 year.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

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MX$3757

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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DPD-16

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Description

Specifications

Common Questions