---
product_id: 55989643
title: "BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre"
brand: "bwt"
price: "$60176"
currency: MXN
in_stock: true
reviews_count: 8
url: https://www.desertcart.mx/products/55989643-bwt-ws355-standard-electronic-water-softener-blue-14-litre
store_origin: MX
region: Mexico
---

# AC/DC power source 30 L/min flow rate Easy installation kit included BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre

**Brand:** bwt
**Price:** $60176
**Availability:** ✅ In Stock

## Summary

> 💧 Soft water, sharp living — upgrade your home hydration game!

## Quick Answers

- **What is this?** BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre by bwt
- **How much does it cost?** $60176 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.mx](https://www.desertcart.mx/products/55989643-bwt-ws355-standard-electronic-water-softener-blue-14-litre)

## Best For

- bwt enthusiasts

## Why This Product

- Trusted bwt brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Certified safety:** All materials BS6920 certified for safe, clean water every time
- • **Effortless setup:** Comes with a full installation kit and free home commissioning for zero hassle
- • **Reliable performance:** Handles up to 5 bars pressure ensuring consistent soft water flow
- • **Family-sized capacity:** Generous 14L tank fits seamlessly in your kitchen cupboard
- • **Peace of mind warranty:** 5 years parts & 2 years labour coverage keeps you worry-free

## Overview

The BWT WS355 Standard Electronic Water Softener is a compact, family-sized unit with a 14-litre capacity designed to fit neatly in kitchen cupboards. It delivers a robust flow rate of 30 litres per minute powered by AC/DC, supports up to 5 bars of pressure, and includes an easy installation kit plus free home commissioning. Certified safe with BS6920 materials and backed by a 5-year parts and 2-year labour warranty, it ensures hassle-free, high-quality water softening for modern homes.

## Description

BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre

## Features

- Family sized water softener
- Fits in a kitchen cupboard
- Easy to install, set up and use
- Includes installation kit
- Free Home Commissioning
- 5 years parts and 2 years labour at home warranty
- All materials are BS6920 Certified
- Tablet salt

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Manufacturer | BWT |
| Part Number | WS355 |
| Product Dimensions | 48 x 27 x 60.2 cm; 23.19 kg |
| Item model number | WS355 |
| Size | 14 Litre |
| Colour | Blue |
| Power Source | AC/DC |
| Installation method | Countertop |
| Item Package Quantity | 1 |
| Number of Pieces | 1 |
| Flow rate | 30 Litres Per Minute |
| Maximum Pressure | 5 Bars |
| Measurement System | Metric |
| Certification | (unset) |
| Special Features | Easy installation and operation |
| Batteries included? | No |
| Batteries Required? | No |
| Item Weight | 23.2 kg |

## Product Details

- **Brand:** BWT
- **Special feature:** Easy installation and operation
- **Product dimensions:** 48L x 27W x 60.2H centimetres
- **Package information:** Dispenser
- **Installation type:** Countertop
- **Power source:** AC/DC
- **Model name:** WS355
- **Maximum flow rate:** 30 Litres Per Minute
- **Global Trade Identification Number:** 05060011261581
- **Manufacturer:** BWT

## Images

![BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre - Image 1](https://m.media-amazon.com/images/I/71H1I6iQfuL.jpg)

## Questions & Answers

**Q: What’s the difference between this bwt 14l and the bwt perla 15l?**
A: Hi M4r,

Thank you for your recent enquiry regarding the main differences between the WS355 and the PS15UK.  

Both softeners offer Intelligent Predictive Regeneration and Easy to set as well as delivering copious amounts of silky soft Luxury Water. I have highlighted below a range of the additional features and benefits you can enjoy with the Perla Silk over and above those of our popular WS355.

•	A modern appliance design with sweeping curves and clean white design
•	An icon driven multifunction back lit display for ease of set up and monitoring
•	Includes high flow installation kit as standard 
•	Easier installation with ‘BWT Uniconnect Connector’ Incl.  integrated By- Pass, 
•	Tablet or Block salt compatible 
•	Brine safety valve for added protection
•	Full 6 year warranty option (available at extra cost)
•	Can be operated on mains electricity via the transformer supplied or a domestic battery supply (not included)
•	Two further power sources available,  Rechargeable Power Bank and UPS  (at additional cost)
•	Wi-Fi  models also available

Both models are very popular and the final choice of model is simply personal preference. We are sure which ever model you choose you will not be disappointed. And you will soon be enjoying the benefits of softened water at home.

If you have any further questions, please contact our customer service team on 01494 838 100 during normal office hours.

Thank you.

BWT Marketing Team

**Q: How much water should there be in the brine/salt tank**
A: Dear Fatface,

Thank you for your question.

The WS 355 is designed to run with little or no water in the cabinet during normal operation. The level of water can be reduced in your water softener by removing any excess with a small jug or similar and emptying down a convenient sink  and if the situation persists, please call our Customer Services Team 01494 838100 option 2 during office hours and they will be able to talk you through our trouble shooting guide.
Thank you.

Have a nice weekend!
BWT Marketing team

**Q: Model ws355 how can i lower the water level in order to fill with salt without overflowing?**
A: Dear Customer,

The level of water can be reduced in your water softener by removing any excess with a small jug or similar and emptying down a convenient sink. The WS 355 is designed to run with little or no water in the cabinet during normal operation and if the situation persists please call our Customer Services Team 01494 838100 option 2 during office hours and they will be able to talk you through our trouble shooting guide.

Thank you.

BWT Marketing Team

**Q: Do u install it for free.?**
A: Dear Fida,

Thank you for your response.

Unfortunately, we do not offer any free installations.

Fitting a water softener is relatively easy and can be undertaken by most competent plumbers. We appreciate finding a local plumber in some areas can be more difficult than in others especially during the heating season when many of them are already busy.

Unfortunately, we are unable to recommend individual plumbers ourselves but would suggest that visiting websites like:

luxurywater.co.uk/find-an-installer/
mybuilder.com
checkatrade.com
Trustedtraders.which.co.uk
ratedpeople.com
yell.com

For example, this could be a good starting point. Many of the trades people listed will already have reviews that you can look at so that you can get a feel for the quality of their work. Whilst some others will allow you to post a job and invite quotations from interested trades people.

We are happy to discuss your recent experience in more detail; our dedicated customer service team is available during normal office hours on 01494 838100. Alternatively, you can send an email to enquiries@bwt-uk.co.uk.

Kind regards,

BWT Marketing Team

## Customer Reviews

### ⭐⭐⭐⭐⭐ Best price around
*by L***C on 7 December 2022*

Had this installed by a professional but it seemed fairly straight forward. It takes up under half a double under counter cupboard but can’t have a shelf as well. We had to cut the bottom out of the cupboard so it sits on the floor as there wasn’t enough room with the sink. It seems to work really well, we don’t get through much salt (3 persons) half a large bag in 2/3 months. Totally silent. Hadn’t needed one before but moved in to a hard water area and in only a few months the limescale was already corroding taps and appliances. The water feels much smoother, no white water marks and I am reassured I am protecting my appliances.This was the cheapest price around for this style. Very impressed would get one again if we moved in to a hard water area

### ⭐⭐⭐⭐⭐ Every house should have one
*by M***  on 21 January 2025*

This is a great product would recommend it to anyone

### ⭐ 5 visits of engineer and after a replacement unit still not working as it should. ! !
*by O***. on 11 April 2022*

The softener works but not as it should after three visit of the engineer, The soft water only lasts a few days and then becomes harder once again. Customer service is good and the engineer is polite and seems competent. Nevertheless four months after purchasing this item it is still not functioning correctly. The engineer is once again visiting on the 20th of April 2022 when the internal resin container is going to be changed. If this does not fix the problem, i’ll be elevating the matter to Amazon and request a return a refund of the defective item. All in all not terribly impressed.June 2022 - The softener was returned to Amazon and a replacement shipped. Installation was inspected and approved by Dean Who is the BWT engineer now on his fifth visit to my property. This replacement unit worked flawlessly and gave an excess of 2300 L of softened water.After the first regeneration only 1100 L of soft water was used before the hardness progressively returned. I again contacted BWT speaking to Steve the technical director with whom I have been in constant contact and many emails and phone calls for both softeners with the symptoms and readings taken daily over the months to resolve the performance issue. I was given no further information other that a denial that the softener was faulty. Steve suggested fitting a water meter on the output of the softener which I did - to see if excessive water was being used in the house eg leaky wc overflow or float valve. I had already done this with the previous softener and there was no excess water used with around 200 litres use per day which should mean that a regeneration would be after 10-12 dats or so. However after just 5-6 days, the hardness progressively returned. 1.2KG of salt was consumed in the regeneration process. I weighed in the salt before and after to check the consumption. Steve said that 2.5 kg of salt should be used and this Rate of salt consumption was never reached with either softener supplied by Amazon. I was advised that 1.2kg of salt consumed would only produce half the stated capacity of the unit ie 2500 litres. Despite making several adjustments in the unit and adding additional water to the tank. 2.5 kg of salt was never consumed.After the first regeneration in the second unit and testing the unit for five continuous days, Steve suggested adding 2 L of water to the tank And running a manual regeneration. This resulted in catastrophic failure of the unit which remained full of brine and overflowing . The BWT355 was subsequently returned to Amazon for a refund. I will not be buying another unit and I’m looking elsewhere.Note that the settings in the unit can be altered by pressing the up and down button together until 0700 appears then change the number to 0660 then use the enter key To progressively to run through the settings and view parameters and consumption of the unit as advised by both Dean and Steve over the monthsAll of the staff including Steve and Dean in particular at BWT are very impressive friendly and professional. It’s a shame that the product does not meet up to the specifications. I sincerely believe that they are baffled by these findings

## Frequently Bought Together

- BWT WS355 Standard Electronic Water Softener, Blue, 14 Litre
- BWT Water Softener Block Salt SALTBLO 8 kg (Set of 2 Pieces)

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*Product available on Desertcart Mexico*
*Store origin: MX*
*Last updated: 2026-02-04*