Brother MFC-L3780CDW Wireless Digital Color All-in-One Printer with Laser Quality Output, Single Pass Duplex Copy & Scan | Includes 2 Month Refresh Subscription Trial, Works with Alexa

Works great. Sold three in the last month. One confusing installation fact: The first one I installed I could not get it to print. I would make all the sounds as if it were printing and paper would come out blank. Then I discovered there was one thing I missed in removing all the packing material. For some strange reason, there is one additional item that I missed removing. A sheet protector under all of the toner cartridges that I couldn't see. When I removed that all was perfect. Maybe this note will save someone from making the same waste of time I did on that first install. Great printer for the money and no customer complaints...just compliments.

I thought it was the holy grail -- to find a printer that doesn't suck. I found it here! Not only does it NOT suck, I actually hug it every time it prints. 1. Easy as hell to set up, you don't even have to use the mobile app (but I did set that up also and it was a few extra steps but also easy). Airprint works instantly. 2. So fast, so quiet. I had a Canon MX something that would take about a few minutes to think about printing, and then another minute to print, and the page would usually jam in the middle of the job. The Brother has NO such issues. The Canon could take two days to print a 60 page document (because I had to keep taking breaks from unjamming it and resetting the job so as not to throw it through the window). Those days are gone forever! 3. Color is not going to be like a photo printer -- it does not take photo printer, please note -- but color is fast and bright and perfectly acceptable for a document (vs. a photo). 4. My setup is a home office, my printing needs are relatively light, so I agonized over the cost vs. use but when a printer JUST WORKS these days, it's so miraculous that I decided the cost was worth it and used the Affirm payment plan to make the finances work. 5. I did not have to sign up for the ink program, my uses are so light it would be an unjustifiable expense. I spent about a month researching and comparing and reading all of you good people's reviews -- some of which are super funny -- of this printer and others, and finally the day came where I couldn't stand even the thought of trying to print on the Canon so I pulled the trigger. I know I'm not alone in the "I hate my printer" category but I might now be one of a dozen people in the "I love my printer" category. It arrived in a speedy timeframe and it was packaged so well that if it had been a baby, it would have slept without waking from a single bump. Brother is my brand and this printer is 5 stars!

Mechanically, the printer is fine, but the business practices of the company is unacceptable. On Friday, Oct 31st, 2025, I had to print out a document for an urgent reason but the printer at my house did not work. Why? Because I was subscribed to Brother’s “Refresh” program. I’m a light user and Brother had gotten a lot of monthly payments from me over the past three years and I’ve printed perhaps 200 pages total. The printer is mostly for emergencies. However, since I recently lost my credit card, the old version had started getting declined. Brother could have prevented the issue for itself by accepting PayPal or another payment service which would have automatically transitioned its payments. They did not. They could’ve fixed their site so when I logged in to correct the problem last month, it would’ve offered me a chance to fix it rather than saying everything was fine. They didn’t. They could’ve given me a chance to pay on Oct 31, when they shut off my service and I needed to print. They didn’t because their site is down for “maintenance.” On a late weekend morning. I tried calling them to ask if they could take the card over the phone. They had shut down all their support lines, hanging up on customers instantly, because they are down for “maintenance.” If you’re going to create a lucrative monthly fee to exploit customers, at least have the decency to use some of the money to build the infrastructure that could support it.

I replaced an old failing inkjet (HP OfficeJet Pro 8630) with the Brother MFC-L3780CDW, and the difference is night and day. Setup was straightforward: plugged in Ethernet, assigned a static IP, disabled WiFi, and I was up and running in minutes. The printer was immediately stable and responsive, with none of the quirks or guesswork I’d grown used to when setting up new printers. Print quality is excellent. Text is crisp and sharp, and documents look clean and professional. For my use (documents, PDFs, spreadsheets), it’s exactly what I want. What really stands out is the reliability and simplicity. No ink systems, no clogs, no maintenance cycles—just consistent performance. It feels like a proper piece of office equipment rather than something that constantly needs attention, which is exactly what my consulting office needs. If you value a clean, wired setup and want a printer that just works, this is a great choice. Highly recommended.

This OSS one nice, well thought out printer. Fast, quiet, good network connectivity, nice print quality. Such a relief after dealing with ink jets over the years! Downside is going to be price for replacement cassettes, and I suspect i’ll have to replace after a certain number of pages printed whether they are empty yet or not. Not sure about that. I would have given a five star but … the unit was “refurbished” (like new condition), but despite being delivered with new ink cassettes, the inner page counter was not set to zero like it would have been had it been new! So I am uncertain if I am going to get the full page count from these cassettes before having to replace.

I bought this printer a few months ago and it has worked out very well. It does everything it says it does very well. Mine replaces a 14 year old HP with the same capabilites. This one is faster, cheaper, and better. It is easy to understand and very nice quality. One big caution - beware their subscription service - even though it is "free" for 90 days. Unless you are a high volume user, then the economics might work. Otherwise, simply buy your toner refills when you need them and forget the subscription service. The subscription service can turn you against Brother unless you're very careful. The online user interface and software proved to be quite buggy and their customer service is more like customer disservice. I'm an old guy and have worked with many customer service departments. I even have managed one. This is by far the worst I've ever encountered....I will NEVER use their subscription service. VERY bad experiences with them.

This is my first splurge for a printer. I was tired of the old InkJet printers that take 5 minutes to wake up and print a page. I am grown up who deserves tech that works, not frustrates me. I don't have time for that anymore. I don't want to find a cheap printer on Fb marketplace anymore. I did a lot of research. I wanted an efficient printer that didn't require ink or toner all the time. I wanted a color printer. I pored over reviews. I splurged in hopes that the toner will last a year or so. I just bought it, and installation was a breeze. I am able to print wirelessly from my phone and my laptop. I wanted to cry it was so easy. Scanning was easy. Colors look great. Compatible with my iphone and Macbook. I will come back to write a review in about a year. I didn't sign up for the free toner bs program. I am responsible to buy more on my own. I am hoping that I will continue to be happy with my purchase.

This is my second Brother MFC-L3780CDW, and that probably says more than anything else I could write. I bought the first one, liked it so much that I purchased another, and now I have one for the home and one for the office. In my experience, it has been hard to beat. What stands out most is its overall reliability. It does what I need it to do without a lot of fuss, which is exactly what I want from a printer in both a work setting and at home. Print quality has been very good, the wireless function is convenient, and it has been dependable enough that I felt confident buying the same model again rather than shopping around for something different. I also like having the same machine in both locations because it keeps things simple. There is no need to learn a different setup, deal with different quirks, or wonder whether one printer will perform as well as the other. This model has proven itself to me, and that kind of consistency matters. If I had to sum it up in one sentence, it would be this: I bought a second one because the first one earned it. For anyone looking for a dependable color all-in-one printer for home or office use, this model has been an excellent choice in my experience. If you want, I can also make this sound even more like a top Amazon review by adding a slightly more detailed, buyer-focused tone.

Easy to set up. Good quality Prints.

Muy buena compra. El servicio de venta es muy bueno.

Súper funcional, una excelente compra

Easy to set up Quiet Fast and great quality copies and scans

I feel scammed. The printer works great, sometimes. I have had the printer for a few months and am not happy. The printer itself works fine, but the software is glitchy and I have had to re-download and re-install all the software several times. Tech support is essentially non-existant. Furthermore, the toner ran out very quickly. I only print in black and white, yet somehow the yellow, magenta, and cyan toner ran out quickly. This is a scam because the toner is not empty, the printer is designed to give you a "low toner" warning after a certain number of pages. So, even though I never print in color, my toner somehow ran out. Normally, that would be fine except the printer locks itself when any of the toner drums are "empty" - i.e. even if you have a toner left, the printer will refuse to print anything until you buy a new drum and install it. To be fair, I presume all the printer manufacturers are running this scam.