After a few months, the pump no longer works! I dont see where i can contact to get a pump replacement?

First one I bought still good. I bought another one that did that as soon as I got it. Not returnable as it is a food item. Not sure how, I wouldn't eat it. I just ordered another one and both pumps have been working great since.

Anyone know if this can be left out or does it need to be refrigerated?

Yes, the product is shelf stable after opening. It does not need to be refrigerated and should be perfectly fine after opening for at least two months under most conditions. Almost like honey (that can be left out indefinitely), our sauce was designed with a very low water activity / high Brix level / precision pH. Yeast and mold just don’t have a chance to grow in that environment. The main exception would be high humidity environments or if water is somehow introduced into the bottle by accident. That would cause a problem with almost anything…even honey (nature’s perfect food). Doug at Hollander Chocolate

How do I contact seller for a replacement. It is spilled everywhere and there isn’t an option for a refund/replacement?

Mine arrived today busted and syrup leaked out. Were you able to contact the seller?

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Hollander Chocolate Co. White Chocolate Café Sauce | Perfect for the Professional or Home Barista | Net Wt. 2.57 KG - 1.89 L (64 fl Oz) | Pump Included | Gluten-Free, Soy-Free, Corn Syrup-Free

Product ID: 572516637

Details

Allergen information
Contains: Free
Brand
Hollander
Flavour
White Cocoa
Item form
Liquid
Item volume
64 Fluid
Item weight
91 Ounces

🌱Rainforest Alliance Certified – ethical & sustainable

🥛Real Wisconsin dairy – authentic creamy richness

🧴64 fl. oz. pump bottle – barista-ready volume

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MX$4803

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Description

☕ Elevate your brew with the ultimate white chocolate café sauce – sip like a pro, impress like a boss!

BARISTA GRADE VOLUME - Generous 64 fl. oz. bottle with pump for effortless, professional-quality pours every time.
SHELF STABLE READY - Induction sealed in BPA-free packaging, no refrigeration needed—always fresh, always convenient.
ALLERGEN CONSCIOUS CLEAN - Gluten-free, soy-free, corn syrup-free, GMO-free, and kosher certified—perfect for mindful menus and health-savvy consumers.
GLOBALLY LOVED BY BARISTAS - Tested and preferred worldwide by coffee pros, elevating your white mocha, hot cocoa, or dessert game to café-level excellence.
PURE NATURAL INGREDIENTS - Crafted with real cocoa butter, cane sugar, and hormone-free Wisconsin dairy—no artificial junk, no compromises.

Hollander Chocolate Co.'s White Chocolate Café Sauce is a premium, Rainforest Alliance Certified, gluten-free, and allergen-conscious syrup crafted with real cocoa butter, cane sugar, and Wisconsin dairy. Packaged in a large 64 fl. oz. BPA-free pump bottle, it’s designed for professional and home baristas to create authentic white chocolate mochas, hot cocoas, and desserts with ease—no refrigeration required.

Specifications

ASIN	B07KFS3KRT
ASIN	B07KFS3KRT
Age Range Description	All Ages
Allergen Information	Contains: Gluten Free
Best Sellers Rank	7,074 in Grocery ( See Top 100 in Grocery ) 23 in Dessert Sauces
Brand Name	Hollander Chocolate
Coin Variety 1	White Chocolate Syrup
Container Type	Bottle
Cuisine	Dutch cuisine
Customer Reviews	4.5 4.5 out of 5 stars (1,916)
Customer reviews	4.5 4.5 out of 5 stars (1,916)
Diet Type	Gluten Free, Kosher
Flavour	White Chocolate, Cocoa Butter
Is discontinued by manufacturer	No
Item Form	Liquid
Item Package Weight	3.18 Kilograms
Item Type Name	Sauce
Item Volume	64 Fluid Ounces
Item Weight	91 Ounces
Manufacturer	Hollander Chocolate Inc.
Manufacturer	Hollander Chocolate Inc.
Number of Items	1
Number of Pieces	1
Package Dimensions	31.5 x 16.4 x 16.1 cm; 2.58 kg
Region of Origin	Wisconsin
Set Name	Hollander Chocolate Collection - Plus Size
Size	1.89 l (Pack of 1)
Specialty	Kosher
UPC	851606006510
Unit Count	1890.0 millilitre

Reviews

A**N

Taste

Great flavour with matcha and coffee

25.03.2026

S**E

nothing

nice

17.01.2026

M**C

White chocolate

The best white chocolate tasting syrup, so smooth and perfect for a white chocolate latte

16.11.2025

A**.

So glad we found this!

This in a ceremonial grade matcha is the perfect partner. No artificial taste, simply put, pure heaven. We use 1 pump in a 16oz cup and find this the perfect balance.

19.07.2025

A**A

Delicious in matcha

Brought the smaller bottle before and I love this stuff to use in my matcha. Yummy!!!

3.12.2025

S**Y

I’ve bought this a handful of times now, I’m obsessed with it for my morning latte it tastes amazing! I’ve also bought the caramel and it’s also amazing

9.05.2023

M**7

If you’re looking for white mocha sauce that tastes similar to a high quality coffee shop, this is it! Don’t even waste your time with torani or Ghirardelli. This is much better, more smooth, thick, melts into hot espresso, and tastes amazing. Don’t let the giant size scare you, you’re going to use it and love it!! The pump is also super easy and convenient.

26.03.2026

I**M

Wow! This is absolutely delicious!! I’ve used it on ice cream, Lotus drinks, desserts etc. The bottle is huge and lasts a very long time. The pump is very well made and never drips! I will certainly repurchase when needed! Highly recommend!!!

5.03.2026

E**A

Great quality, nice big bottle, perfect for making my white chocolate mochas at home Update: pump stopped working within 2-3 days. Now I manually have to pull it back up for another pump. Wont change stars cuz the white chocolate is still super good, just be aware ^_^

20.02.2026

X**X

I love this syrup! I tested it out with measuring spoons, & 1 pump is equivalent to 1 tablespoon. I love the fact I only need 1 pump when I make a 1 shot espresso latte (with 4 oz of milk). When I do 2 shots(2 oz) of espresso, then I do 8 oz of milk with 2 plumps of this white chocolate. Very worth the money based on taste! The bottle is HUGE! BUT- and this is a big BUT- there is inflation in this bottle. Run a flash light, and you’ll see where the syrup is at.

17.12.2025

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MX$4803

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

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