JLab Go Work 2nd Gen Wireless Headsets with Microphone - 55+H Computer Bluetooth Headset or USB C Dongle, Multipoint Connect, On Ear Wired or Wireless Office PC Laptop Headset with Microphone

I needed a headset as I work as a volunteer for the Bat Conservation Trust Helpline UK. As a volunteer I couldn’t afford an expensive headset but needed something that was compatible with GLO com and also worked on my iMac. This headset is excellent, easy to connect - I use it with the USB C Dongle which is supplied with it but it can also be connected via Bluetooth or wired. It charges really quickly and comes with a USB C cable, charge lasts really well easily long enough for my 6 hour shift. The sound quality is great - I had no problem hearing callers and they could hear me well too. Very pleased with it and I would recommend it to anyone working from home taking calls or video calls. I often find it difficult to get over ear headphones that fit properly and don’t slip around - I have a small head but these are fine and also comfortable.

I have been using a set of wired headphones (provided by my employer) with my office laptop for Teams meetings. Using the wired one has been a hassle and I was looking for a wireless/bluetooth to give me some freedom of movement. After researching on Amazon I came across JLab Go Work wireless headset. I went for it after seeing the number of ratings it has received and the reviews looked good. Set up was easy and I was connected in no time. The ear pads are well padded and sit well (a bit tight for me) on the ears. The padding on the headside makes it more comfortable. The sound quality is good and this has been a relief during my calls. A few improvements that it could do with: 1. I wear specs and with the temple behind my ear and the headphones on the ear, the temple was sandwiched between my ear and back of my head. This was a bit painful. The work around for me was to place the temple of the specs on my ear rather than behind it. Pls check pics for reference. 2. I wish the earphone arms could be extended further so the earphones sat a little lower on my ears. 3. I realised that this is not a proper 'MS Teams' compatible. So when I press the mute button on the headphone, it doesn't mute on the Teams app. This could be a very helpful feature. 4. Also when I call someone, I hear no ringing when the 'Calling...' is flashing on Teams. I think this can be fixed with a software/firmware update? All in all a decent headset and since I started using it only a few days ago will take some time to getting used to.

***updated: BEST CUSTOMER SERVICE EVER!! I've had these since April now but the mic had recently broke, I was gutted as they're so comfy and I use them 40+ hours a week, great battery life and amazing being wireless! I contacted the sellers due to the warranty, sent photos of my order receipt and the broken headphones and they sent me a code for a new pair!! The website unfortunately wouldn't work for me however they quickly helped by placing the order for me! They replied so quick and happy to help, I'm honestly so delighted as I've just moved, changed job and couldn't afford to fork out more money! Highly highly recommend, looking forward to continue with the new headset!!!❤️ Brilliant, use for working from home and god I love wireless so much, the mute button is great and soo handy too, super loud and so comfy for those long days and the mic is brilliant too. Noise cancelling is also good and great battery life, I do 9hour shifts and usually lasts round 3 days with ease, doesn't take long the charge!

Very comfortable, good quality, easy to use and cancels out outside sound.6

Broke after 1 years use and never really worked properly from the beginning

These are very comfortable headphones that deliver a good sound. The microphone worked perfectly when required. Battery life is good. There is a serious design flaw though. Where the headband meets the earpiece the connection is solid plastic only around one half of the circumference of the band. This makes it an inherently weak spot. My headphones broke after two years use during which they were used maybe four hours a week at most. I’m going to try and bodge a repair as they are otherwise really good headphones- it’s just a shame that this part of the design is so weak.

A very good product and easy to use. The sound quality is very clear and I have been told the mic doesn't pick up surrounding area like my normal office cables ones did. Delivered on time as well.

Work ok at first but after a while the battery and connection issues affect the use. Still a reasonable purchase.

After using it for 1 week below are my observations- Pros :- 1:- Premium Build 2:- 60+ Hours battery Backup,One time charge and i will be sorted for 1 week team meetings. 3:- Multiple Mode allows you to connect with PC and Mobile at same time. 4:- Great Bluetooth range connectivity. 5:- Nice Noise Cancellation 6:- Good Sound Output Cons :- 1:- Bit heavy due to big battery i guess.

Clear sound with no lag. Mute button does not work for Zoom so you need to unmute in app too, but works fine in Teams. Battery is good for a full workdays usage on a single charge.

Goede headset voor tijdens het werk. Zeer heldere gesprekken in videobellen, en goede bas als je muziek op hebt om niet afgeleid te worden. De bijgeleverde dongle voor in je PC heeft een zeer goed bereik, ik heb 40 meter verderop in de gang nog steeds ontvangst bij de koffieautomaat. Het enige nadeel hiervan is wanneer je bluetooth verbinding hebt met je telefoon, je verbinding met je telefoon wordt verbroken zodra je in de buurt komt van je PC. Dat is op te lossen door de dongle uit je PC te halen. Opladen 1x per 2 weken is voor mij voldoende. Het draagcomfort is ook prima, ik heb hem soms 4 uur achter elkaar op zonder te irriteren. De prijs is ook laag genoeg, wij hebben een persoonlijk jaarbudget waarvan we dit soort persoonlijke dingen vergoed krijgen.

You won’t regret purchasing this item. I have purchased wireless headphones and the quality is great. You can hear the caller voice clearly .

I was pleasantly surprised by this headset's arrival several days ahead of schedule from the USA to Singapore. I initially had problem getting the mic to work and contacted the seller who offered to replace this headset. But after some more exploring the headset, I got the mic to work. It turned out that I misunderstood the red light at the tip of the boom mic to mean LIVE, and vice-versa. The real situation is the Red light indicates the mic is muted. Now, the headset works well, and I used it for Zoom and MS Teams meetings and able to momentarily walk away from my computer during the meetings. Will buy again for its quality and superb customer service. 5 Stars rating here.