BISSELL Crosswave Pet Pro All in One Wet Dry Vacuum Cleaner and Mop for Hard Floors and Area Rugs, Purple, 2306A

Just used my new Bissell Crosswave machine for the first time and while cleaning my floors I kept thinking I should write a review. Then I went to empty the catch container and it was definite, I must write a review! First, this is my third machine in 13 years. I have a 3000 sq ft home with white marble tile in every room except the bedrooms where I have wood flooring. I live in SC a mile from the ocean and my husband runs on the beach every day and golf 4-5 times a week and refuses to go barefoot or wear slippers or some form of indoor only shoes. Needless to say I have sand, sand and more sand. Add to that the fact there is always something falling from the trees, and despite having an exterminator there are endless little critters of all sorts along baseboards. Until 2 years ago I had a sheltie with long hair so my Bissell machines have always had their work cut out for them and I couldn't live without one! The reason for this review? Well, with each new machine I've had, I've always found something new that made me like the newer machine best and this machine was no different. Between my long hair, and years of having a dog, I use to have to reach into the catch container with a paper towel and drag out all the hair and such. Bissell has added a screen with a handle that you lift out and all the solid stuff comes right up leaving only dirty water to be flushed down the toilet. No more digging into gunk! Just tap the screen onto a paper towel and clean up is easier than ever! I've read reviews stating this machine leaves puddles of water on the floor. My response to that is, either the machine was defective out of the box or the person doesn't know how to use it. You don't keep your finger on the trigger to release cleaning fluid constantly, but squeeze the trigger to keep the roller mop wet or for ground in dirt or spills. Add cleaning solution, then allow the machine to suck it up. Floors will be nearly dry immediately and surely dry within minutes which is also helpful with a husband that always seems to walk through the area I've just cleaned to get to another location within the house. And finally, having white marble tile floors I can tell you I see EVERYTHING!!!! While this machine cannot "mop" right up to the edge, it certainly sucks right up to the edge! Again, lots of little no seeums fly into the house, or baby spiders or "palmetto" bugs. This machine misses nothing! Its inability to "wet mop" right up to the edge is a result of the roller mop being set within the machine, so yes, periodically you need to go along with a damp cloth to wipe along the edge baseboards or cabinets, but certainly not every time you clean. Unless they found a way to have the roller mop exposed on the sides or front, which would make suctioning the water impossible, there's no way you can mop right along the baseboards. So for anyone who complains about that, well there's an opportunity for them to become the next millionaire once they come up with a design to do the impossible. So that's it! Had to right this review because these machines have kept my floors clean enough for my grandchildren to crawl around on for years and I can't imagine living without my Bissell Crosswaves!

This is a great product! I have bought one of these in the past, but a different model. I loved it! It was a $400 model, and after about 3 years, it quit sucking and left dirty water on the floor. I realized that there is a small house that connects the foot of the vacuum to the canister. It pretty much disintegrated. I searched everywhere to get a replacement hose, including calling the company. I was told that they do NOT make that replacement part for it. They offered me a 20% discount on a new vacuum. I was insulted. Why would I buy another $400 machine that would most likely do the same thing in another 3 years. Plus it was cordless and I was only able to do about 3 small rooms with it. However! I ordered this one and it works even BETTER than my $400 one, probably because it’s a “corded” version. It’s super easy to use, has great suction, and it’s easy to clean. I ordered a ”slightly used” one, because it was very inexpensive compared to a new one. I could definitely tell someone had used it, and did a pretty good job of cleaning it. It was in good condition. I figured if it breaks in 3 years, I can get another one and not feel ripped off, because I use it A LOT!! And if I get 3 years out of it, it’s worth it to me. Also, it does not NEED to be on its stand in order to self clean. That is another plus for me because I can be across the house and self clean it right there instead of dragging it back to its stand. It’s very light weight and I can carry it anywhere also. I recommend this model, but if you buy a new one, I also recommend getting the extended warranty.

This hydro vac was ok. I found it to be bit clunky and heavy for me. Pros: it cleaned fairly well and I like that I can choose if I want it to put more water/cleaner on the floor. You can just go over the areas that you mopped and it seems to dry it. The clean water tank is pretty decent size cons: Doesn’t get close enough to base boards The dirty water tank doesn’t separate the debris from dirty water. I don’t want all of that pet hair going down my sink drain. It was kinda gross pulling the hair out so I could dump the dirty water. I ended up pouring it into the toilet. I definetly couldn’t use this on my stairs.

Quick run down of the background here: I have about 1000sqft of tile/hard wood in my home. I also have a macaw, two cockatiels, and a dog who happens to enjoy shedding more than anything in the world. I don't typically review but wanted to for this since I read so many on both sides, and put off this purchase for months because I was terrified to hate it. I have used my crosswave twice, and I think in some ways there is a bit of a learning curve to getting the most out of it. All in all, I LOVE this and I don't say that lightly. We vacuum daily but, with all of the animals typically deep cleaning takes a few hours, as you vacuum, mop, move furniture, vacuum again, mop, repeat. Then you never fail to wind up with wet dog hair that she must have magically transferred onto the floor you've just cleaned 3 times :| This takes away all of that. Today, I tested for time and it took me 35 minutes to clean the entire house, including the time required to disassemble and clean the crosswave! I can't speak for anyone else but wanted to touch on some of the reviews I've read that had me questioning, and give my experience on them: -Poor Suction? At first I could see this and worried, but after some trouble shooting it occurred to me that, the suction just isn't as great when the handle is all the way leaned back, since the head lifts up from the floor a bit. This might be a bit of a design flaw I suppose, but once you figure it out? Smooth sailing. -Smelly to clean? Nah. I mean, think of it like a carpet cleaner except for hard floors. I imagine it might be bad if you leave it in there for a while but, under no circumstances would I use this and not it right after. It's simple enough. -Clogging? To be clear, I do clean up big things before I vacuum such as bird feathers, but I don't pre-clean and there is a LOT of dog hair. I suppose it could get clogged up but I haven't experienced this. -Spot cleaning? Ok, so I get this issue. I spot clean often (Birds are gross), so I don't typically have many dried up spills on the floors. Spots like right in front of the stove I have to go over a couple times, but they usually come up. If not, they've been so small that to me, it isn't a big deal to spray some cleaner and wipe them up. I don't think it spot cleans any worse than my steam mop or swiffer by any means. -Streaky? This I can also see. I have textured tile in most of the house so it isn't really a big deal to me as you can't see streaks. I feel like usually when I slow down the streaking eases up. I noticed that sometimes because it works similar to a vacuum I tend to move quickly and not consider the time needed to suck up the water. Again, think of it like a carpet cleaner but for hard floors. **I've also never used this for wet spills, and I don't know that I ever would. I'm not really in the business of making a mess of a mop for a job that could be easily done with paper towel and a squirt bottle, so I can't comment on that. All in all, I think it's worth every penny if it is for you. I don't know that it would benefit someone who didn't have a lot of hard flooring, and may be so-so on super textured floors such as stone with large divots. I don't think this would really replace a vacuum for anyone full time, but love it for once a week cleaning. Huge Pros for me: -The long cord. After reading reviews I opted for corded and am so glad I did, plus the cord is so long I rarely have to transfer it. -The head maneuvers from side to side well. -Makes the house smell wonderful! -Good over-all clean in a time saving way. -This fits under my short cabinets! I was so worried it wouldn't as my Dyson Cyclone doesn't! Cons: -You HAVE to clean it after every use, which only takes a few minutes but would be awful otherwise. -If you don't move slow, it WILL leave water streaks. -It does suction worse when the handle is too far extended. -There aren't measurements available for the head height of this anywhere online -The filter takes a few days to dry if inside. However once it was a nice enough day I put it into the sun and it dried in hours. Hope this helps someone, because I know I was up in the air for a long time!

TL;DR: Buy a more expensive vacuum, like a Miele C1 Turbo Team, on sale or refurbished. I've owned this for over a year now, and I will say it's probably not worth buying if you have lots of carpet or pet hair. The Pros There are some clear pros to this machine, so I don’t want to completely put it down, but I don’t think I would ever suggest getting this as a main vacuum. For what the machine can do, it's fairly small, and all the parts are serviceable. For example, the brush and canister are easy to take apart and clean. It’s also simple to make your own carpet-cleaning solution if you don’t want to keep buying the Bissell formula, and either option works well at removing odors from accidents. Cleaning urine and excrement off carpet works well as long as you remove any solid matter first. The Cons I have a small apartment with low‑pile carpet and a poodle mix, so I figured this would be a great small machine to lightly “shampoo” accident areas and also pick up pet hair and dirt. I was completely mistaken. This machine does get some of the hair and most of the dirt on my carpet day to day, but the suction is just terrible. Even when the machine has been fully cleaned and the filters replaced, it struggles to pick up anything larger than coffee grounds. Bread crumbs, pine needles, or food scraps from cooking were basically impossible for it to consistently pick up, and those “larger” objects would often clog the head or the hose leading to the main canister. Every time I use this thing, I have to account for how much prep and constant cleaning it needs just to manage my 500 sq. ft. apartment. The vacuum is also too large to get under any furniture and can’t be taken apart, so you’ll need a separate vacuum to clean under a bed or refrigerator. I find myself constantly unclogging the hose to the canister, which is incredibly frustrating. I’m fine with emptying the vacuum multiple times to clean my living area, but the fact that the main hose clogs so easily is maddening. Basically, every time I empty the canister, I have to unclog the hose — and you’ll notice the clogging because the vacuum stops picking up dirt long before the canister is full. Over time, the Bissell has only gotten more disappointing. The main pump on my unit was never strong enough to evenly distribute the cleaning solution, so I end up “mopping” with only half the surface area of the head, which makes shampooing take twice as long. After about two cleans, the plastic hood over the brush cracked with light use while trying to vacuum near the molding. Most recently, the power button for the hardwood‑floor mode broke after about a year, so I have to hold it down to keep that mode engaged. Thankfully, I don’t have much hard flooring. I’m only writing this review because the machine became so frustrating to use as a main vacuum that I bought a refurbished Miele C1 Turbo Team — and it’s so comically better that I wanted to write this as a warning not to buy e‑waste. The C1 Turbo Team was on sale on Amazon for $399 recently, and when I bought this Bissell it was $260. I know another $150 isn’t nothing, but even the C1 Classic would be a massive improvement over this vacuum. If anything, don’t buy this as your main vacuum. And if you can only buy one vacuum under $300, look into something else — because the more I wrote this review, the more I remembered how disappointed and frustrated I was.

This is my second time buying a Bissell Crosswave. I have used this model for years on a daily basis. My old one still works, but now leaves streaks. I thought about buying a newer model but after reading other reviews I decided to stick with what I know. We have hardwood and tiled floors, with a lot of animals. Cat hair does not clog it up, and our parrots constantly dropping random food pellets isn't an issue. It's fast, effective and leaves the floors spotless in one pass. The only drawback is it leaves a 1/2 gap to the baseboards. Again, I looked at other reviews and found complaints in the higher pet and edge cleaning models that left me to purchase the same cleaner. I can not recommend it highly enough. Also, I have adopted a several pets from the Bissell sponsorship that paid for their adoption fees through the humane society over the years. If you have pets, you're going to love this machine.

Today was the first time I used this, I did not use my full-sized vacuum first. After about 30 minutes I noticed the brush absorbed too much dirt and it just started flinging mud out on the floor. I had to completely remove the brush and clean it in the sink, then re-mop what I had just done. Still need to use my Swiffer due to about a one-inch gap between the wall and the brush, so I still have to make a pass around the edges of the room. Disappointing vacuum based on other reviews that have RAVED over the abilities of the vacuum, but a small amount of doggie hair just gets tangled up in the brush or stuck to the floor. Instead of eliminating the extra step of vacuuming before mopping, I still have to use my full-sized vacuum. Overall, it didn’t reduce the work of cleaning my floors as I’d hoped. It's not terrible, and the vacuuming is really nice, but I'm just not wowed by the mopping. I continued to use the machine on a 2nd area of the floor, then a 3rd area. After a few minutes into each area, the mop wheels began leaving streaks and again the floors really didn't get very clean, the mop brush began leaving mud spots and wet hair on the floor. I had to hand clean the mop brush every few minutes. I was surprised because the way the rotating brush is designed would ensure a good job, but I've really not been impressed. It leaves wavey water lines and doesn't handle transitioning from hard floor to thin entry rugs well. If you're doing a small area rug directly from the hard floor you'll have lines of dirty water all around the rug, unless you pick the machine up and put it on the rug. I think it does a better job on tile. I'm honestly torn on whether or not I should keep it. I could get a better carpet/rug cleaner or go back to the broom + steam mop or broom + microfiber mop that I've been using. But I have back issues and was hoping this machine would be a help to me in keeping my floors clean, but as of today, it is more of a hassle than a help. It is always such a hassle to rebox, take it to the nearest UPS pickup (15 minutes away from home), and hope that it is returned and a refund issued. I live alone with a small dog so there's not much dirt to clean, so when this machine left more dirt on the floor than before I started ... very disappointing to me. I definitely have buyer remorse. Definitely not worth the $269. Update: I tried to give this machine another chance after going through the cleaning procedure. NOPE!! To clean the machine is more of a hassle than what it is worth. I understand that a little water may splash during normal cleaning of any machine but the tray should catch it. Unfortunately there was so much water under the tray that I had to bed over and clean it up. With sever back problems this is not acceptable. There should be no water at all to clean up. After reading my critical review from yesterday I decided to give it another try - trying to justify spending $269 on this machine. NOPE!! Again it left wet wheel streaks - repeatedly & nonstop, the roller cleans lopsided (even after ensuring it was properly placed), still leaves a dirty 1" space. Although there is a rug and hard floor setting there seems to be no difference in the way it cleans between the settings. Not sure about this one. I just know that when trying to clean my entry rug (following the directions) the machine stuck to it and stopped working until I pulled it off of the rug. One good note, it does clean well. If you don't mind cleaning more messes up after using this machine than it's for you. I can't justify the expense versus the aggrevation.

I have 3 cats. They are horrible, messy little beasts, and leave every floor they cross covered in ick. (I adore them.) And I too make a gigantic mess in the kitchen every time I cook. Sticky everywhere. I bought this because I decided that those little Swiffer wet things are too wimpy to handle the messes, and the old-fashioned but very effective mop + bucket was just too much for me to lift and drag (being that I'm old). So I decided to give this a try. I already have the Bissell standing rug cleaner and that little Green Machine, and thus I think Bissell makes fairly decent cleaning tools. This was easy to put together. It does not weigh a ton. It's easy to set up, easy to use, and even easier to clean out after you've used it. As in: you push a button and it cleans itself. I've been using it on tile floors, and on wood, and it's doing a great job. It's actually disgusting how filthy the "picked up" water is. (Are you listening, Swiffer?) So for sure it's working very well. Also, the provided sample solution seems pretty good. It has a mild smell; I've ordered more. I cannot believe I did not have one of these before now. I'm going to get one for my daughter, also the proud owner of a beautiful but beastly & messy cat.