Cultures for Health Gluten Free Sourdough Starter | Heirloom Dehydrated Culture for Baking Gluten Free Bread | DIY Pasta, Pizza Dough, Pie Crust, & More | Non-GMO Prebiotic Sourdough Bread

Used this brand for last two years but the last two cultures i bought were dead and didnot rise. Culture this expensive should work Never buying this again

This product really works!

I had attempted to build a gluten free sour dough starter from this company last year. I followed the instructions but gave up, thinking I had failed. I reordered it this year and successfully made an active starter. It just took maybe a week longer. I just kept feeding the batch and eventually it worked!

I bought this for a gluten free sourdough starter. It works great!

I have used this starter for many years, I have fed the starter and grown the starter from this co . many times! When I mentioned that I am familiar with their starter and I use it in my bakery, that this one specifically did not work and would not come alive no matter how much I fed it, given the fact that I have used all the same water, temperature etc. before, I figured they would understand that I was very educated on baking with their starter. I figured I would get a refund given that, their starter did not work. Their product was bad. When I mentioned this I got the runaround, I was asked 1 million questions, told that if I didn't answer the questions that nothing would be done, I told them I already answered your question When I mentioned that I am familiar with their starter and I use it in my bakery, that this one specifically did not work and would not come alive no matter how much I said it, given the fact that I have used all the same water, temperature etc. before, I figured they would understand that I was very educated on baking with their starter. I figured I would get a refund given that, their starter did not work. Their product was bad. When I mentioned this I got the runaround, I was asked 1 million questions, told that if I didn't answer the questions that nothing would be done, I told them I already answered your questions as I've used your starter before. That should be the biggest answer to your question, I'm not ignorant I know what I'm doing here and I do the same thing every time with your starter. This starter is dead. They still would not give me a refund, harassed me a little more and said just this one time they're gonna send me another starter! I would never order from this company again. And I sent them a lot of business through my bakery! Horrible customer service. When somebody simply asks for a refund and shows you proof that your starter doesn't work. You just do it or you're gonna lose a lot of business!

I was sure my starter wasn't working for at least a week - it needs patience and be sure you use a whole grain. I contacted customer support and they helped me. I don't think the small pamphlet that comes with the starter is enough info. Definitely go to the website and contact customer support for guidance. I did start mine with white rice flour, (meant to buy brown online & got mislead by the search result). Once I started brown rice, the starter seemed to be more active. When the liquid appeared on top (called hooch) during the first week or two, I would discard it but add additional water to make up for what I poured off - it doesn't happen anymore. I started this in mid December, it's cold right now in the PNW so I put it in bottom of my oven with the light turned on and a kitchen towel to keep it ajar + a sheet pan on the top shelf...these 3 things helped maintain 75-80 degrees. Or I would keep my starter above my oven on a pullout shelf when the oven was in use and left the oven ajar when it was done baking. At 4 weeks my starter had the perfect sour flavor and was doubling. I've had some successes and failures with my baking experiments - it takes a lot of adjusting due to environmental conditions. All my successful recipes have been from Bakerita. Good luck, be patient (it may take 7-14 days before it's ready to use), use a whole grain such as brown rice, and contact customer service before you give up. It's SO worth it!