4K 4G LTE Cellular Security Camera, 8MP No WiFi Solar Powered, Pan Tilt 360° with Smart Detection, Color Night Vision, Local Storage, SIM+32GB SD Card Included, Go PT Ultra-Grey+Solar Panel 2

This camera works great. The only problem I have had is some lag due to limited cell service where it was installed. No fault of the camera just a bad area.

We have seven Reolink PT WiFi cameras at our home covering all access points so I am obviously a fan. But I wanted security at our remote cabin. This one was easier than ever to set up…one of the many things I like about Reolink is that they continually improve their products. Inserted a 365 day/24 GB EIOTCLUB SIM card which connected seamlessly. Attached the solar panel and camera to a cedar tree in our home back yard to test it out…working flawlessly so far. I should be able to watch the Wood Duck and Hooded Merganser babies jump out of the nest box in spring. I will try to remember to update my review once we get back up to the cabin in summer and install it there. The only variable should be cell signal but since I stream YTTV on cell data up there I don’t expect any bumps.

It was OK to set up. Not easy but not the worst. Bought a sim card and data plan as needed to run this. Worked great for several weeks. Then the solar panel just stopped working so now I have to climb a ladder to take this down and charge the camera every few days. Battery lasts about 3 days. Also, it seems to randomly choose what to record. When it does record you have to be super close to it. At times, I've stood in front of the camera and it didn't recognize me there. I thought it was amazing for the first month. Now I am regretting throwing away $200 plus the cost of my data plans. Huge waste of money. I'm so glad that I didn't purchase a second one like I almost did. ********* Update: They contacted me with my review asking if I wanted a full refund. They did not list any strings attached but when I accepted they wanted me to provide info from the unit and pics to troubleshoot. I said no (I don't have time to be climbing up and down a ladder messing with the camera). Now they want me to pay shipping and return it somewhere that appears outside of Amazon before they provide this supposed refund. And who knows if I'll even get it after that. If they could get the camera to work properly it would be great but that is not what they originally contacted me about and offered. I don't have time to be going back and forth with them all day. The product shouldn't have stopped working properly so soon after buying. Now I'm skeptical on the company as a whole after they offered one thing, then changed it, then added limitations to the first offer.

Good battery life. Good resolution. A bit funky to connect and stay connected. I’m not sure if it’s my LTE provider or the camera. But have to reset it when it disconnects

This was extremely easy to use, and I was impressed with how smoothly everything worked. Customer service went above and beyond answering all my questions and making sure I had everything I needed. It’s rare to find support that responsive and friendly. I’ll absolutely be using them again.

Connection is spotty and slow even though it says it has 4 bars of signal. It works just slow when in live view

Easy Set Up Great Videos and Photos and you Can talk threw the camera

UPDATE 2: Reolink has completely refunded my purchase even though the return time frame has passed. I updated my review from 3 to 5 stars because they really did go above and beyond my expectations. Sandy is exceptional in customer service. I wish the cameras would’ve worked out for us. UPDATE: Reolink gave me a $30 credit for my troubles… AFTER sending me an email that they would refund my money if I sent the cameras back. I agreed to the $30, since we already gave the cameras installed on our house. I really wish I would have agreed to sending them back and getting my money back. I feel like I blew $400 for something that isn’t working out the way I was led to believe (Thanks Doc…) FYI Verizon and AT&T do not sell SIM cards for this brand of camera. I bought 2 SIM cards from T-MOBILE and not having any luck with that either. Colossal waste of money. Hoping the offer of getting a full refund for returning them still stands. Camera has great video and picture quality. There is about a 10 second delay from activity in your yard versus receiving the notification on your app/phone. Customer service was good-ish. The front line reps can’t help with issues, they just direct you to warranty. Customer service once you got out of the front line, was excellent and got my problem resolved. “Sandy” was excellent. You can use the SIM card they provide, however, if you have multiple cameras, be advised that EACH camera must have their own data plan. You cannot add multiple cards to their data plan.