Why can't it connect to the APP / Wi-Fi ?

Broadlink RM4 pro only support 2.4 GHz Wi-Fi for configuration, does not support 5 GHz or mesh router. Please check whether the frequency in the router setting is 2.4 GHz, and make sure the length of Wi-Fi password does not exceed 32 characters.

Broadlink database list doesn't have my AC model, what should I do?

Sorry there is no option available for your appliance. Please choose “Learn remote" to create a remote, tap the buttons on the original remote to let the RM4 pro learn the commands. Then you will be able to control the appliance after learning.

Is my appliance compatible with the RM4 pro?

RM4 pro supports IR and RF 433MHz control devices, does not support Bluetooth or RF Rolling Code. Please check the manual of your appliance or consult the manufacturer to confirm it.

How to tell if my remote is infrared or Bluetooth?

1) Infrared remote has an infrared emitter (crystal head) on the top of itself, you need to point the emitter at the device when use it; 2) Bluetooth remote does not have an infrared emitter, and it usually needs to be matched before first use.

What is Rolling Code?

Rolling code that changes for every use is commonly used in radio frequency (RF) control systems especially those requires access control or privacy protection. It is a simple encryption method and usually applied on some curtain/blind/shade motors.

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BroadLink RM4 Pro IR and RF Universal Remote, WiFi Remote Control, Compatible with Alexa

Product ID: 65011425

Details

Brand
Broadlink
Colour
Black
Compatible devices
Air Cell Phone
Connectivity technology
Infrared Radio
Controller type
Voice Control
Max number of supported devices
1

📡433 MHz RF + IR universal control

📶2.4 GHz Wi-Fi only

🗣️Alexa & Google voice compatible

Description

🎯 Master your smart home universe with one remote — control beyond limits!

SMART APP INTEGRATION - BroadLink app offers intuitive setup, scene creation & remote access anywhere.
FAST CON AUTO DISCOVERY - Plug & play with FastCon tech for instant device recognition and expansion.
CUSTOMIZABLE AUTOMATION - Create personalized scenes and timers to streamline your smart home lifestyle.
UNIVERSAL IR RF CONTROL - Seamlessly manage TVs, ACs, blinds & more with one smart remote.
VOICE ACTIVATED CONVENIENCE - Hands-free commands via Alexa and Google Home for effortless control.

The BroadLink RM4 Pro is a universal IR and 433 MHz RF remote control device that connects via 2.4 GHz Wi-Fi, enabling centralized management of multiple home electronics including TVs, air conditioners, fans, and RF blinds. Compatible with Alexa and Google Home, it supports voice commands and app-based control from anywhere. Featuring FastCon technology for easy device discovery and optional temperature/humidity sensor support, it empowers professional millennials to automate and streamline their smart home environment with customizable scenes and remote access.

Specifications

ASIN	B07CNP9MGS
Battery Types	Alkaline or Lithium
Best Sellers Rank	63,693 in Business, Industry & Science ( See Top 100 in Business, Industry & Science ) 25 in Winch Remote Control Systems 5,904 in Remote Controls (Electronics & Photo)
Brand Name	Broadlink
Button Quantity	2
Colour	Black
Compatible Devices	Air Conditioner, Cell Phone, DTH
Controller Type	Voice Control
Customer Reviews	4.0 4.0 out of 5 stars (3,002)
EU Spare Part Availability Duration	1 Years
Manufacturer	Broadlink
Manufacturer Part Number	RM-04
Maximum Number of Supported Devices	1
Maximum Range	8 Metres
Model Name	RM4 Pro
Model Number	RM4 Pro
Network Connectivity Technology	Infrared, Radio Frequency
Number of Items	1
Product Features	Universal
Product Warranty	12 Monate
UPC	727523692948 716253823647

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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