SureSafe Alarms iSOS Elderly Personal Alarm (with 2 Pendants/Wristwatches)

Easy to set up and we know it works as my sister pressed the button by mistake at 0200!!!!

I bought this for my mum and needed it in a hurry. I did a lot of research and decided this would be perfect as it was separate from the house phone so wouldn’t cause any problems with multi room phones. The extras with the pack were well worth getting. I’m very impressed with the unit and it certainly works well. I thought the SIM sounded perfect and presumed I would just be able to top it up as needed. I was wrong. Unfortunately SureSafe have changed their SIM deal from pay as you go to one more suited to their SureSafeGo model which can track people wearing the device. The only way to use their SIM card now is to pay for their credit bundle per month which includes 15 minutes of talk time, 45 texts and 3MB of data per month. The cheapest price is £45 per year! Which is absolutely ridiculous for something that will hopefully only have occasional use of call or text. And what on earth does the unit need 3MB of data for that it can’t even use? I rang the helpline and was told that was the only way to use their SIM card. What a ripoff! To say that I was annoyed is an understatement. If I didn’t urgently need it I would have sent it back. As it was I got a pay as you go call and text SIM from the supermarket and use that instead. So be warned that the wonderful SIM that they advertise can only be used for the rip-off price of £45 a year.