No software, no user guide and no asseble instructions in the delivery. please send them asap. tnx

Hi USB flash is sent with the package. There is software and user guide.

How I can have technical support?

Yes. mail to joanie12316@126.com

Can I use Microsoft word to create a document and formatting?

No, you can not use Microsoft Word to operate the Robot plotter. You can use most vector based drawing programs, but they will need output reformatting to work. This machine was designed to use Inkscape Drawing program. It is freeware and does support most other formats for conversion. It does have a built in word program for writing .

What is your return policy?

Lifetime service guide. One year warranty. Return every part and send to specified address, full amount will be refunded.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

A3 Pen Plotter, iDraw1.0-16T A3 Working Area XY Plotter, Handwriting Writer Drawing Robot Kit iDraw Hand Writing Robot Kit -Assemble Needed

Product ID: 71100782

Details

Brand
iDrawHome
Color
A3 Working
Item Weight
5.4 pounds
Material
Aluminum Steel
Product Dimensions
13.78"D x x

📐16-inch A3 XY working area

🔧Almost assembled, easy final setup

⚙️Hbot structure for precision

MX$18756

Duties & taxes included

In stock

Sold byAmazon MexicoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Mexico.

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Description

✍️ Turn your ideas into art with precision and DIY flair!

DIY EMPOWERMENT - Almost fully assembled kit with clear guide—perfect for hands-on creators
FOR THE INNOVATORS - Ideal for students, teachers, researchers, and automation enthusiasts pushing boundaries
RELIABLE PERFORMANCE - Upgraded power signal on main control board ensures smooth operation
LIFETIME SOFTWARE SUPPORT - Continuous updates keep your plotter future-ready and versatile
PRECISION MEETS CREATIVITY - 16-inch A3 XY plotter workspace for detailed, large-scale designs

The iDraw1.0-16T A3 Pen Plotter is a semi-assembled handwriting and drawing robot kit featuring a 16-inch XY working area with an Hbot structure for enhanced precision. Designed for creators, students, and researchers, it offers lifetime software support and improved power management, requiring minimal assembly to bring your creative automation projects to life.

Specifications

ASIN	B07FPL6R6F
Best Sellers Rank	#398,135 in Office Products ( See Top 100 in Office Products ) #12 in Computer Printer Developers #58 in Wide Format & Plotter Printers
Customer Reviews	3.6 3.6 out of 5 stars (23)
Date First Available	July 19, 2018
Item Weight	5.39 pounds
Item model number	ROB-045
Manufacturer	Robot House
Product Dimensions	13.78 x 13.78 x 6.69 inches

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