Question 1

Is there a warranty?  Mine fell apart in wash.

Accepted Answer

Since I got a second pair not long ago, I still have the slippers in the original packaging.  There is a warranty for the materials and/or workmanship for 1 year.  So if you washed them according to the directions on the package, you can send them back to Istoner with $5 and they will replace them with the same or comparable product.  I have washed Isotoner slippers before in my washer with other items (versus alone in a big washer) and they have been fine.  They washed nicely and I let them air dry on top of my dryer.  You can probaby get Isotoner's address on their website.

Question 2

How do I select the narrow width that is offered?

Accepted Answer

There isn’t any narrow which is a problem because they have added memory foam and it makes it uncomfortable as your toes go to the end of the slipper. I tried the next size up and my foot slides to the front again and then slides left and right because it’s too large.  I bought these for decades and like most stuff these days they are not for narrow feet.

Question 3

I need to change the shipping address and the order to a gift receipt. How do I do that?

Accepted Answer

I only did that once and I believe if you go into your account settings you can add a additional address, check that address for your delivery order. The only other way I can think of is cancel the order and re-order it AFTER you added another address

Question 4

I accidentally put in cart incorrect size....how do I change it?

Accepted Answer

Wait until yo receive the item then return.  With a note.

ASIN	B07W5RD58X
ASIN	B0C63R76BT
Apparel Fabric Weight Class	Lightweight
Best Sellers Rank	#39,629 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #214 in Women's Slippers
Brand	isotoner
Closure Type	Pull-On
Color	Light Grey Quilted, Navy Blue Solid
Customer Reviews	4.4 4.4 out of 5 stars (9,641)
Date First Available	August 8, 2019
Department	womens
Embellishment Feature	bow
Fit Type	classic,casual
Fit to Size Sentiment	Poor
Global Trade Identification Number	00022653619293
Heel Type	No Heel
Insole Material	Textile Fabric
Item Type Name	Ballet Flat
Item Weight	0.2 Kilograms
Manufacturer	isotoner
Manufacturer	isotoner
Manufacturer Part Number	07974KNBGMD
Material Fabric	Cotton Blend, Suede
Model Name	2 Pack Microterry Ballerina Slippers With Satin Bow, Suede Sole, and Terry Lining
Number of Items	2
Outer Material	Suede
Pattern	Solid
Seasons	Fall
Size	6.5-7.5
Special Features	Plush
Style Name	2 Pack Microterry Ballerina Slippers With Satin Bow, Suede Sole, and Terry Lining
Style Number	07974KNBGMD
Theme	Grey
Toe Style	Closed Toe
UPC	022653619293
lining-description	Cotton Blend, Terry

isotoner US : L

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