Question 1

Is the headband crack issue resolved?

Accepted Answer

How could you trust Sony to fix this issue?

Sony's MDRX950BTs had the cracked headband issue too (2 months after purchase), and also refused to cover it under warranty for those headphones.

Sony has trashed their brand by not controlling their support and warranty experience.

Why would a consumer buy a $300 item to have it break within months and then be told it's not covered under warranty? There is absolutely no trust left for Sony in the headphone market. They have a terrible reputation, because they have provided parasitic level, negative value to their customers.

What Sony has done with their headphone business in the past few years is unforgivable. They don't have a clue when it comes to CX, support, or brand control in their distribution channels.

I can't wait for a headphone start up to blow these guys out of the sea of Japan.

Question 2

Can this do multiple device pairing?

Accepted Answer

Hi! I was able to connect The XM3 Headphones to my PC (windows 10) for music and my iphone 11 for calls simultaneously. When a call came in, music stopped and the headphones switched to the call. Unfortunately, it only worked for 5 minutes. When i downloaded the sony app it stopped working. I have tried everithing, disconecting one or the other, then connecting again, reseting the headphones to factory sertings, limiting device input connection to music only in my windows 10 PC. But no luck. The multi device conection is very important to me i may have to return them....
Anyone has been able to connect simultaneausly to pc windows 10 and iphone? Even is the connection is music onle and calls only respectively?

Question 3

Does this have Bluetooth 5.0?

Accepted Answer

Hi Jeffrey, No, it's Bluetooth version 4.2. ~Ralph

Question 4

Any cracking issues?

Accepted Answer

Hi There! No, this unit does not have breakage issue. You can check more information about this unit from this link:
https://www.sony.com/electronics/headband-headphones/wh-1000xm3
Regards, -Jay

ASIN	B07G4YL6BM
Additional Features	Sony WH1000XM3 Wireless Industry Leading Noise Canceling Overhead Headphones (WH-1000XM3)
Age Range Description	Adult
Audio Driver Type	Dynamic Driver
Battery Average Life	30 Hours
Battery Charge Time	3 Hour
Best Sellers Rank	#76,874 in Electronics ( See Top 100 in Electronics ) #1,595 in Over-Ear Headphones
Bluetooth Version	4.2
Brand	Sony
Brand Name	Sony
Built-In Media	WH1000XM3; Carry Case; Charging Cable USB-C; Audio Cable for Wired Connection
Cable Features	Wireless
Carrying Case Material	Nylon
Color	Silver
Compatible Devices	Electronic devices with Bluetooth connectivity
Connectivity Technology	Wireless
Control Method	Touch, Voice
Control Type	touch,voice assistant
Customer Package Type	Standard Packaging
Customer Reviews	4.6 out of 5 stars 21,767 Reviews
Ear Placement	Over Ear
Earpiece Shape	Over Ear
Enclosure Material	Plastic
Form Factor	Over Ear
Frequency Range	20 Hz–20,000 Hz
Frequency Response	40000 Hz
Global Trade Identification Number	00027242911581
Headphone Folding Features	Over Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	Over Ear
Is Autographed	No
Item Type Name	Headphone
Item Weight	8.99 Ounces
Manufacturer	Sony
Model Name	WH-1000XM3
Model Number	WH-1000XM3
Noise Control	Active Noise Cancellation
Number of Items	1
Series Number	1000
Specific Uses For Product	Travel
Style Name	Circum Aural
Total USB 2.0 Ports	1
UPC	027242911581
Unit Count	1.0 Count
Warranty Description	1 yr
Water Resistance Level	Water Resistant
Wireless Technology	Bluetooth

Sony WH1000XM3 Noise Cancelling Headphones : Wireless Bluetooth Over the Ear Headset – Silver (2018 Version)

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